How to Cancel Equinox+

How to Cancel Equinox+

Written by on 2022-04-06

We have made it super easy to cancel Equinox+ subscription
at the root to avoid any and all mediums "Equinox" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Equinox+

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Equinox+ to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Equinox+ subscription at the root to avoid any and all mediums "Equinox" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Equinox+ Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Equinox+ (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Equinox+, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Equinox+ Subscription on your Android device

To cancel Equinox+ subscription on Android, you need to realize that deleting the Equinox+ app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Equinox+ subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Equinox+ subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Equinox+?

Removing card details from Equinox+ if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Equinox+ from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Equinox+ or any other website using your Justuseapp card.
  5. Cancel the Equinox+ subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Equinox+ directly. Get their Contact info →



How to Cancel Equinox+ Subscription on a Mac computer.

To cancel Equinox+ subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Equinox+ app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Equinox+ Subscription on Paypal.

To cancel your Equinox+ subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Equinox+" or "Equinox" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Equinox+.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Equinox+'s website?

Here's how to cancel your Equinox+ subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Equinox+'s website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Equinox+'s contact details here

  2. Visit the website of Equinox+. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Equinox+ account

You might have created an account on Equinox+ during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Equinox+ via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Equinox+'s Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Equinox+ from your iPhone or Android.


Delete Equinox+ from iPhone.

To delete Equinox+ from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Equinox+ until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Equinox+ app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Equinox+ from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Equinox+, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Equinox+?

Our crowdsourced data from Equinox+ and Justuseapp users, shows that it is Very Difficult to cancel a Equinox+ subscription.

If you haven't rated Equinox+ cancellation policy yet, Rate it here →.



What is Equinox+?

Equinox presents: Equinox+. Unrivaled access to expert instructors from Equinox, SoulCycle, HeadStrong and more. Wherever you are. Whenever you’re ready. Download the Equinox+ app to get a complimentary 7-day trial to the digital experience.* Enhance your experience and sign up for Equinox club membership, or purchase a SoulCycle at-home bike and receive complimentary access. Features Unrivaled Instructors: Unlimited access to instructors from Equinox, SoulCycle, PURE Yoga, Precision Run, HeadStrong, Rumble, TB12, and [solidcore] with on-demand and special live classes. Immersive content: Transport yourself to the front row of class with immersive audio and video guidance, high-quality class content, multi-camera views and concert-grade lighting. Schedule anytime: Take charge of your own itinerary by scheduling classes and syncing them to your calendar. Track progress: Log your activities and achievements. Sync with Apple HealthKit to access heart rate and biometric data. Complete challenges to unlock special badges and achievements. Stream everywhere: Equinox+ is available on your mobile device, web, tablet, Fire TV, Google TV, and Apple TV. Maximize your membership: As an Equinox club member, experience seamlessly integrated physical and digital offerings. Access our world-class personal trainers, industry-best group fitness classes and state-of-the-art spas through the app. Equinox+ Wherever you are. Whenever you’re ready. *Membership Terms You will be charge...



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with Equinox+? Report Issue

Leave a comment:



Why should I report an Issue with Equinox+?

  1. Pulling issues faced by users like you is a good way to draw attention of Equinox+ to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Equinox+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Equinox+.


User reviews of Equinox+


  • By Sunkssd74
    5

    Bring Back Waitlist #'s

    Overall I've been happy with the apps functionality for my needs...the occasional check-in using my phone when I have other keys. I have the multiple location membership so I am always using the schedule and "book a class" function on a daily basis. 100% please bring back the waitlist number because how else would you know your odds of getting into the class...why drive out of the way to find out you were #12 on the list 15 minutes before class. I got an email saying you were bringing them back but just updated to the latest version without any change....



  • By socalspence
    5

    App is incredible. Wish there was an iPad App Though

    This app is your go to for Equinox. Check in, sign up for classes, very easy to navigate. You can download it on your ipad but it still only takes up iphone real estate. Please make a native ipad app! Also if you save a class and don’t go, it counts it toward classes you went to and adds the est calories so if you end up not going, take the time to unsave the class so it doesn’t give you the wrong class count/calorie count for the week. Equinox is the greatest gym I have ever been apart of and it’s like a big community of people truly trying to reach greatness in fitness and health.



  • By fatix76
    4

    Very Unreliable Notifications

    I actually really dislike this new app. It’s filled with glitches. The most annoying one is that the reminders to book or class start reminders do not always work so I’ve been consistently missing the window to book a class and having to waitlist which is VERY upsetting or not remembering to cancel in time. The one and only reason why Equinox works for me is because I can schedule my workouts ahead of time and I’ve only joined because of the classes so this new app has been crippling my schedule. There are several other weird things happening with it but while they’re strange they don’t actually affect the functionality of the app as much as the missed notifications do. I really hope it gets fixed quickly because as is it’s pretty useless and it’ll certainly be a huge problem moving forward. I have to say I’m really surprised they put it out with all the many issues it has rather than solving the bugs first. I’m pretty upset about it. I get it that it has added functionalities and it looks cool but if it doesn’t work for what it is really needed (booking and cancelling classes) then it’s pretty useless. So please fix it or bring back the old app that actually worked!



  • By Pinksandpurples
    3

    This app can be frustrating

    Doesn’t load all accurate information — mileage and calories listed on my station bike do not match what comes out on the eqx app record. The app is consistently slow and list of classes may not be accurate. For example, ive encountered situations, including today, when I register for a class and the class or your registry doesn’t appear on the app. It actually makes it seem like the class doesn’t exist at all. You have log on several times in order to see the booking. Too many reboots. After reboots, activity data doesn’t appear right away. There are times when app reboots, right before its time to register for a class and then you can’t register for class the next day bc it gets full. Developers really need to fix bugs.



  • By TremontStBoston
    3

    Great evolution...

    ...but I wish it had a place to give suggestions/feedback, so members can make the app or club even better. Things outside the realm of a class/instructor. For instance, I wish I could save my bike settings in it, for ease of remembering. Or at least photos of my settings. (Inputting the data would enable for future automatic bikes, when client shows up, it could sync with the app and apply to save time) As for club specific feedback...I guess I have to put that here. Bins for used towels need to be closer to the exit. I keep accidentally taking them with me, as I shower at home. Lights in the yoga studio should be labeled, so we can turn off the unnecessary ones that shine right into your eyes. Have a secondary fridge for cold towels near the other end of the gym, not just near the treadmills, etc




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