How to Cancel Shake Shack

How to Cancel Shake Shack

Written by on 2022-09-07

We have made it super easy to cancel Shake Shack subscription
at the root to avoid any and all mediums "Shake Shack" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Shake Shack's Cancelation Policy


Complete Guide to Cancel and Delete Shake Shack

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Shake Shack subscription at the root to avoid any and all mediums "Shake Shack" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Shake Shack Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Shake Shack (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Shake Shack, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Shake Shack Subscription on your Android device

To cancel Shake Shack subscription on Android, you need to realize that deleting the Shake Shack app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Shake Shack subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Shake Shack subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Shake Shack Subscription on a Mac computer.

To cancel Shake Shack subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Shake Shack app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Shake Shack Subscription on Paypal.

To cancel your Shake Shack subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Shake Shack" or "Shake Shack" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Shake Shack.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Shake Shack's website?

Here's how to cancel your Shake Shack subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Shake Shack's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Shake Shack's contact details here

  2. Visit the website of Shake Shack. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Shake Shack account

You might have created an account on Shake Shack during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Shake Shack via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Shake Shack from your iPhone or Android.

Delete Shake Shack from iPhone.

To delete Shake Shack from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Shake Shack until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Shake Shack app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Shake Shack from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Shake Shack, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Shake Shack?

Our crowdsourced data from Shake Shack and Justuseapp users, shows that it is Unrated to cancel a Shake Shack subscription.

If you haven't rated Shake Shack cancellation policy yet, Rate it here →.

What is Shake Shack?

The closest you’ll come to downloading a burger and fries: the Shack App! Whenever you’re craving really, really good ingredients (always), getting your this app fix is easier than ever on the app—from delivery to curbside pickup. Plus, enjoy sweet features like early access to new items, exclusive collabs, and way more. this app APP FEATURES: SKIP THE LINE o Order ahead from wherever o Choose your pickup time + pickup type o Fast reordering + save your favorites o Customize your meal + allergy preferences o Apple Pay + more 99¢ DELIVERY o In-app delivery for just 99¢ o Track your food in real time o Customize your drop-off preferences EXCLUSIVE TREATS o App-only offers o Early access to new items + collabs o Exclusive regional + seasonal items o First to hear about all new items Follow us on Instagram, Twitter, and Facebook for all the latest this app news: @shakeshack

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

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User reviews of Shake Shack

  • By AndresMars

    It’s missing Apple Pay

    Apple Pay makes things so much easier and not all locations offer it. I was in a rare situation where I wasn’t carrying my wallet with me, I went to a this app, I was referred to the app by an employee and turned out the app did not supports Apple Pay either so I walked out. I really liked the app tho. It was really easy to use and order my entire meal until I hit the payment option. Also turns out I had an account with them I made once with my Facebook and i couldn’t login because I don’t have Facebook anymore and I had to create a new account.

  • By Jiffy Pop Dizzle

    Quality Manager

    I attempted to use the latest version of the this app app. The app was easy to use and sign in. Although the app didn’t allow me to change & or add extra cheese to certain menu items. As I walked in to the Summerlin location, the woman behind the counter directed me to the manager on duty, Brian. Brian proceeded to immediately help me by manually changing the order I just placed via the app. I will continue to frequent this location!

  • By D. Hill

    Shake Shack

    This isn’t your usual fast food application where you simply get a list of locations and a look at the menu. This app separates itself for three reasons. One is the ability to read the company’s blog which fills you in on the latest news and promotions surrounding the chain. This is great for those who are devotees of this app or even for those who are new to the chain and want to find out more. The second which is more of a gimmick but is still unique is the ability to view video from the the app Cam at its original location in the city. The third is being tailor made for ordering on the go so those who don’t want to wait in line in store can grab their order and go. The app besides having the basics of a location finder has a more stylish food menu interface allowing you to browse items by the category with appetizing photos to go along with it. Users can also connect to all of the chain’s social accounts from the app. If you are a regular of this app this app is a must download.

  • By BladeRunner9

    One suggestion.

    The main benefit of this app is you don’t have to wait on this app’s notoriously long lines. For that reason alone it works and does its job. My only gripe is a minor one. When you order via app, they treat it as if you are doing carry out and always bag your food. This is a tremendous waste of paper for people not doing carry out, not to mention the inconvenience of having a large paper bag in the middle of your table. I order via app to avoid the lines but I still eat at the location. The app should have a checkbox asking if you’re doing carry out or if it’s to stay.

  • By Loyal Premium User

    More Waiting and Other Disappointments

    I purposely ordered ahead in advance using this app so I could time a quick supper on my way to doing more work at night after leaving job no. one. I arrived 8:10 early 5 mins and waited for my 8:15pm scheduled pick up at the Astor Place store. I waited past 8:15 for the txt. When the txt appeared I waited at the pick up, waited. After waiting and going unnoticed for some time I asked about online order. I was told it’s just getting ready??? I waited and more people got their orders. People who I saw when I arrived early 5 minutes ahead of my order placed in advance by 10 minutes thru the app. I asked 2nd time. Baffled look. Ignored. Finally a guy assigned to help people order got another person behind the counter to look for it. It was bagged somewhere. When I got the food it was warm but not hot. Most disappointing of all when I bite into the patties they were dry... I saw as an option in the app that you can ask for “well done” but I made sure mine was not checked, did not want it, and assumed default is NOT well done unless asked. Mines were past well done and overcooked to dry with blackened edges. This has been the most thoroughly disappointing experience using the app to save time and a total let down of the juicy burger I had craved for. Will not be going back to this again.

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