delete Chivo Wallet

How to Delete Chivo Wallet

Published by Gobierno de El Salvador on 2022-07-26

We have made it super easy to delete Chivo Wallet account and/or app.

Guide to Delete Chivo Wallet

Things to note before removing Chivo Wallet:

  1. The developer of Chivo Wallet is Gobierno de El Salvador and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Gobierno de El Salvador holding their data to delete it. The law mandates that Gobierno de El Salvador must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Gobierno de El Salvador delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


How to delete Chivo Wallet account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Chivo Wallet via Justuseapp. Get all Contact details →

Option 2: Visit the Chivo Wallet website directly Here →

Option 3:   Contact Chivo Wallet Support/ Customer Service:

  1. 100% Contact Match

How to Delete Chivo Wallet from your iPhone or Android.

Delete Chivo Wallet from iPhone.

To delete Chivo Wallet from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Chivo Wallet until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Chivo Wallet app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Chivo Wallet from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Chivo Wallet, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Chivo Wallet? Report Issue

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What is Chivo Wallet?

Chivo Wallet es la billetera oficial de Bitcoin y Dolar del Gobierno de El Salvador. Chivo Wallet permite enviar y recibir Bitcoin y/o Dólar entre Salvadoreños sin comisión, de la misma manera le permite a los usuarios intercambiar Bitcoin por Dolar o viceversa sin comisión. Adicionalmente Chivo es compatible con otras billeteras Bitcoin on-chain y Lightning. Finalmente Chivo se conecta con el sistema bancario de El Salvador para depositar o retirar dólares de la plataforma, y con una red de cajeros Chivo para depositar y retirar dólares en efectivo. Chivo tiene una versión de empresas que permite cobrar, asignar terminales de cobro para empleados, y pagar impuestos de fórma rápida y fácil.

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