How to Cancel Helly

A few things to note and do before cancelling:

1. The developer of Helly is Peng Chen and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Peng Chen to know if they support self-serve subscription cancellation:
   • https://hellychatmedia.tumblr.com/post/656581616043458560/term-of-service
     
   • https://hellychatmedia.tumblr.com/post/656581457671782400/privacy-police
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Helly - Random Video Chat App Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Helly (subscription) you want to review.
3. Click Cancel.

How to Cancel Helly - Random Video Chat App Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Helly - Random Video Chat App (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Helly?

Removing card details from Helly if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Helly from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Helly - Random Video Chat App or any other website using your Justuseapp card.
5. Cancel the Helly subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Helly - Random Video Chat App Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Helly - Random Video Chat App app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Helly's Website:

1. Reach out to Peng Chen here »»


2. If the company has an app they developed in the Appstore, you can try contacting Peng Chen (the app developer) for help through the details of the app.

How to Cancel Helly - Random Video Chat App Subscription on Paypal:

To cancel your Helly subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Helly - Random Video Chat App" or "Peng Chen" to cancel.

How to delete Helly account:

1. Reach out directly to Helly via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Helly - Random Video Chat App from iPhone:

1. On your homescreen, Tap and hold Helly - Random Video Chat App until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Helly - Random Video Chat App app.

Delete Helly - Random Video Chat App from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Helly - Random Video Chat App, » then click "Uninstall".