How to Cancel Truist

How to Cancel Truist

Written by on 2022-08-06

We have made it super easy to cancel Truist Mobile subscription
at the root to avoid any and all mediums "Truist Financial Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Truist?


Complete Guide to Cancel and Delete Truist Mobile

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Truist Mobile Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Truist (subscription) you want to review.
  3. Click Cancel.

How to Cancel Truist Mobile Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Truist Mobile (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Truist Mobile Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Truist Mobile app and then click on "Cancel Subscription".

How to Cancel Truist Mobile Subscription on Paypal:

To cancel your Truist subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Truist Mobile" or "Truist Financial Corporation" to cancel.

What to do if you Subscribed directly on Truist's Website:

  1. Reach out to Truist Financial Corporation - the company behind Truist directly: Get all Truist's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Truist Financial Corporation (the app developer) for help through the details of the app.

How to delete Truist account:

  1. Reach out directly to Truist via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Truist Mobile from iPhone:

To delete Truist from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Truist Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Truist Mobile app.

Delete Truist Mobile from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Truist Mobile, » then click "Uninstall".


Looking for a better banking experience? You found it. Feel more in control of your finances and plan with confidence—everywhere you go. Take care of everyday banking, plus enjoy innovative features and smarter technology so you can achieve more. What’s better? Features that put you first and push you forward. Accounts & cards * View account details and transactions. * Set alerts preferences. * View statements. * Order checks and supplies. * Manage overdraft options. * Lock and unlock your cards. * Set spending limits and locations. Transfer & pay * Transfer between this app accounts or external accounts. * Send and request money with Zelle®. Sign in & security * Enable Face or Touch ID for quick access. * Change your user ID and password. * See sign in history and remembered devices. Mobile deposits * Deposit checks. * View deposit history. Planning & insights * Get insights on spending, trends, cash flow, and unusual activity. * Link external accounts. * Set and track spending budgets. * Compare spending habits. * Monitor savings goals. Rewards & deals * Earn cash back with your credit or debit card. * View and redeem credit card rewards. Help & support * Call this app support. * Find a branch, ATM, or bank service. * View help & FAQs. * Schedule an appointment. * Access your this app inbox. Additional features * Add quick links for frequently used tasks. * Show, hide, and reorder accounts. * Browse and apply for other this app accounts. * Upload receipts and attach to transactions. * Customized investment portfolio experience

Reviews & Common Issues: 5 Comments

By Jasperbruh

New App… Needs An Update!

I understand making us switch to the new app, but now that I have, I can no longer view my account balance from the side menu of iPhone (which was extremely convenient). WE NEED A WIDGET. Please include with the next update a Widget feature that you can add to the iPhone iOS Home Screen left side menu. The widget makes it easy to check the balance of your account without actually having to open the app and signin to check. This helps the user be more aware of the status of their account without having to actually do anything… Like go into the app specifically and then have to login, that can be a hassle if you are only checking the balance to ensure there is nothing wrong with the account or to catch any fraudulent transactions early on. With a WIDGET on the side menu, the user can easily see their daily balance along with their other widgets used to manage their lifestyle. Thanks for reading. Please add a “bank account balance” Widget in the next update to solve this issue.

By Beccajean89

Please make some changes!

I previously had a 1 star review. I’m upping it to four after they’ve made some changes. I’m still not a fan of the purple, but I’m super excited that they finally added the balance preview when you tap on the app! I never needed the widget and never felt comfortable having my balance displayed without unlocking my phone. But I’ve always been a fan of the balance preview without having to sign in, so im super excited that they’ve added this feature back! The only kinda BIG problem I have with is now is that they have an “X” on the log in screen view balance option. You tap that and the option goes away and i had to spend a few minutes going back through the settings to find where to turn it off and back on to bring it back. Can we please get rid of te exit option for tapping to see the balance? Or at least move it to the other side? Considering the majority of the people using this is right handed, it’s WAY too easy to accidentally close that out.

By rhiannonyung

not bad at all! pleasantly surprised

i’ve only been using this app for a day after transferring from the U by BB&T app, and truthfully i had low expectations after reading the reviews. however, after downloading and messing around for a bit, it seems as if people have older versions of the app or are just a bit too harsh on this app. change can be hard to deal with, but not all change is bad! do i think the BB&T app was a bit more user-friendly? sure. i can understand the complaints about the dark purple vs the font and how it’s harder to read. but, with that being said, i don’t have anything negative to say about the this app app. depositing a check was super easy, viewing my balance(s) is a breeze, it still gives insights just like the app i was using previously, basically everything is the same except for the layout except it’s more sleek now. i have an iPhone 7 Plus that sometimes doesn’t even like to open apps so... if it’s working for me, i can’t understand it not working for people with newer phones unless it’s programmed for my system and is a bit outdated. all in all, pretty dang good! exceeded my expectations.

By Hangmam's hood

New app, few improvements

Coming from the beloved sun trust app I was forced towards using this one. Okay makes sense with new branding and whatnot. I wasn’t happy but not really to angry. Just annoyed but I get it. Personally I absolutely cannot stand the color scheme but that’s whatever. Tiny thing. For the most part it’s easy to navigate and relatively similar. But the mobile deposit function needs work. At one of my jobs we are given hand written checks weekly. Old school and annoying but what are you gonna do? It pays. With the sun trust app anytime I wanted to mobile deposit and the app didn’t agree with the amount I put in vs what was written on the check I simply had to hit “confirm amount” and that was that. Money is there next day. this app does not offer that function. It gives you one option. Retake picture. Pretty useless. So now I have to drop this check off at the bank even though it now has “for this app mobile deposit only” written on the back. Incredibly annoying as it’s now required. So if they want to enhance online banking, the developers of this app or trust or whoever makes the design calls needs to step up the mobile deposit function. One of a couple reasons I’m considering switching banks anyway.


Downgrade from U by BB&T

First of all I would like to talk about missing features that were included in the old app. One feature that I used consistently was the Quick View Balance widget. It was extremely convenient to see my balance without even opening the app and I was very disappointed when I had to transition to the new app. The BB&T deals widget is also missing but I did not use that feature. The second thing that I would like to mention is the lack of improvements or new features. I could do everything I needed to do with the old app. This app offers me absolutely nothing new or beneficial but instead has features taken away as mentioned above. Finally, my last concern is the color scheme and design of the app. Since I have gotten the app, there has been a tip about enabling Touch ID at the top taking up space. I have had that feature enabled the whole time and I can’t make the tip go away. In addition, I understand that this app has different brand colors than BB&T did before but the way that the purple is used in the app makes some things difficult to read. The old color scheme was perfect and easy to read. I will gladly update my review if changes are made in the near future.

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