How to Cancel Truist

How to Cancel Truist

Written by on 2022-03-31

We have made it super easy to cancel Truist Mobile subscription
at the root to avoid any and all mediums "Truist Financial Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Truist Mobile

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Truist Mobile subscription at the root to avoid any and all mediums "Truist Financial Corporation" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Truist Mobile Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Truist (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Truist Mobile, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Truist Mobile Subscription on your Android device

To cancel Truist subscription on Android, you need to realize that deleting the Truist app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Truist Mobile subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Truist subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Truist?

Removing card details from Truist if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Truist from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Truist Mobile or any other website using your Justuseapp card.
  5. Cancel the Truist subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Truist directly. Get their Contact info →



How to Cancel Truist Mobile Subscription on a Mac computer.

To cancel Truist subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Truist Mobile app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Truist Mobile Subscription on Paypal.

To cancel your Truist subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Truist Mobile" or "Truist Financial Corporation" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Truist Mobile.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Truist's website?

Here's how to cancel your Truist subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Truist's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Truist's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Truist Financial Corporation (the app developer) for help through the details of the app.

How to delete Truist account

You might have created an account on Truist during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Truist via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.




Bonus: How to Delete Truist Mobile from your iPhone or Android.


Delete Truist Mobile from iPhone.

To delete Truist from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Truist Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Truist Mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Truist Mobile from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Truist Mobile, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Truist?

Our crowdsourced data from Truist and Justuseapp users, shows that it is Very Difficult to cancel a Truist subscription.

If you haven't rated Truist cancellation policy yet, Rate it here →.



What is Truist Mobile?

Looking for a better banking experience? You found it. Feel more in control of your finances and plan with confidence—everywhere you go. Take care of everyday banking, plus enjoy innovative features and smarter technology so you can achieve more. What’s better? Features that put you first and push you forward. Accounts & cards * View account details and transactions. * Set alerts preferences. * View statements. * Order checks and supplies. * Manage overdraft options. * Lock and unlock your cards. * Set spending limits and locations. Transfer & pay * Transfer between Truist accounts or external accounts. * Send and request money with Zelle®. Sign in & security * Enable Face or Touch ID for quick access. * Change your user ID and password. * See sign in history and remembered devices. Mobile deposits * Deposit checks. * View deposit history. Planning & insights * Get insights on spending, trends, cash flow, and unusual activity. * Link external accounts. * Set and track spending budgets. * Compare spending habits. * Monitor savings goals. Rewards & deals * Earn cash back with your credit or debit card. * View and redeem credit card rewards. Help & support * Call Truist support. * Find a branch, ATM, or bank service. * View help & FAQs. * Schedule an appointment. * Access your Truist inbox. Additional features * Add quick links for frequently used tasks. * Show, hide, and reorder accounts. * Browse and apply for other Truist accounts. * Upload receipts and attach to tr...



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Have a Problem with Truist Mobile? Report Issue

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Why should I report an Issue with Truist Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of Truist Mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Truist Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Truist Mobile.


User reviews of Truist


  • By Jasperbruh
    4

    New App… Needs An Update!

    I understand making us switch to the new app, but now that I have, I can no longer view my account balance from the side menu of iPhone (which was extremely convenient). WE NEED A WIDGET. Please include with the next update a Widget feature that you can add to the iPhone iOS Home Screen left side menu. The widget makes it easy to check the balance of your account without actually having to open the app and signin to check. This helps the user be more aware of the status of their account without having to actually do anything… Like go into the app specifically and then have to login, that can be a hassle if you are only checking the balance to ensure there is nothing wrong with the account or to catch any fraudulent transactions early on. With a WIDGET on the side menu, the user can easily see their daily balance along with their other widgets used to manage their lifestyle. Thanks for reading. Please add a “bank account balance” Widget in the next update to solve this issue.



  • By Beccajean89
    4

    Please make some changes!

    I previously had a 1 star review. I’m upping it to four after they’ve made some changes. I’m still not a fan of the purple, but I’m super excited that they finally added the balance preview when you tap on the app! I never needed the widget and never felt comfortable having my balance displayed without unlocking my phone. But I’ve always been a fan of the balance preview without having to sign in, so im super excited that they’ve added this feature back! The only kinda BIG problem I have with is now is that they have an “X” on the log in screen view balance option. You tap that and the option goes away and i had to spend a few minutes going back through the settings to find where to turn it off and back on to bring it back. Can we please get rid of te exit option for tapping to see the balance? Or at least move it to the other side? Considering the majority of the people using this is right handed, it’s WAY too easy to accidentally close that out.



  • By rhiannonyung
    4

    not bad at all! pleasantly surprised

    i’ve only been using this app for a day after transferring from the U by BB&T app, and truthfully i had low expectations after reading the reviews. however, after downloading and messing around for a bit, it seems as if people have older versions of the app or are just a bit too harsh on this app. change can be hard to deal with, but not all change is bad! do i think the BB&T app was a bit more user-friendly? sure. i can understand the complaints about the dark purple vs the font and how it’s harder to read. but, with that being said, i don’t have anything negative to say about the Truist app. depositing a check was super easy, viewing my balance(s) is a breeze, it still gives insights just like the app i was using previously, basically everything is the same except for the layout except it’s more sleek now. i have an iPhone 7 Plus that sometimes doesn’t even like to open apps so... if it’s working for me, i can’t understand it not working for people with newer phones unless it’s programmed for my system and is a bit outdated. all in all, pretty dang good! exceeded my expectations.



  • By Hangmam's hood
    3

    New app, few improvements

    Coming from the beloved sun trust app I was forced towards using this one. Okay makes sense with new branding and whatnot. I wasn’t happy but not really to angry. Just annoyed but I get it. Personally I absolutely cannot stand the color scheme but that’s whatever. Tiny thing. For the most part it’s easy to navigate and relatively similar. But the mobile deposit function needs work. At one of my jobs we are given hand written checks weekly. Old school and annoying but what are you gonna do? It pays. With the sun trust app anytime I wanted to mobile deposit and the app didn’t agree with the amount I put in vs what was written on the check I simply had to hit “confirm amount” and that was that. Money is there next day. Truist does not offer that function. It gives you one option. Retake picture. Pretty useless. So now I have to drop this check off at the bank even though it now has “for truist mobile deposit only” written on the back. Incredibly annoying as it’s now required. So if they want to enhance online banking, the developers of this app or trust or whoever makes the design calls needs to step up the mobile deposit function. One of a couple reasons I’m considering switching banks anyway.



  • By VVJK2OO2
    2

    Downgrade from U by BB&T

    First of all I would like to talk about missing features that were included in the old app. One feature that I used consistently was the Quick View Balance widget. It was extremely convenient to see my balance without even opening the app and I was very disappointed when I had to transition to the new app. The BB&T deals widget is also missing but I did not use that feature. The second thing that I would like to mention is the lack of improvements or new features. I could do everything I needed to do with the old app. This app offers me absolutely nothing new or beneficial but instead has features taken away as mentioned above. Finally, my last concern is the color scheme and design of the app. Since I have gotten the app, there has been a tip about enabling Touch ID at the top taking up space. I have had that feature enabled the whole time and I can’t make the tip go away. In addition, I understand that Truist has different brand colors than BB&T did before but the way that the purple is used in the app makes some things difficult to read. The old color scheme was perfect and easy to read. I will gladly update my review if changes are made in the near future.




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