How to Cancel telebirr

How to Cancel telebirr

Written by on 2022-09-21

We have made it super easy to cancel telebirr subscription
at the root to avoid any and all mediums "Ethio telecom" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate telebirr's Cancelation Policy


Complete Guide to Cancel and Delete telebirr

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel telebirr subscription at the root to avoid any and all mediums "Ethio telecom" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel telebirr Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on telebirr (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for telebirr, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel telebirr Subscription on your Android device

To cancel telebirr subscription on Android, you need to realize that deleting the telebirr app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the telebirr subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your telebirr subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from telebirr?

Removing card details from telebirr if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like telebirr from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on telebirr or any other website using your Justuseapp card.
  5. Cancel the telebirr subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact telebirr directly. Get their Contact info →

How to Cancel telebirr Subscription on a Mac computer.

To cancel telebirr subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the telebirr app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel telebirr Subscription on Paypal.

To cancel your telebirr subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "telebirr" or "Ethio telecom" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to telebirr.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on telebirr's website?

Here's how to cancel your telebirr subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into telebirr's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all telebirr's contact details here

  2. Visit the website of telebirr. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete telebirr account

You might have created an account on telebirr during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to telebirr via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete telebirr from your iPhone or Android.

Delete telebirr from iPhone.

To delete telebirr from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold telebirr until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the telebirr app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete telebirr from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose telebirr, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete telebirr?

Our crowdsourced data from telebirr and Justuseapp users, shows that it is Very Easy to cancel a telebirr subscription.

If you haven't rated telebirr cancellation policy yet, Rate it here →.

What is telebirr?

Ethio telecom this app service enables you to deposit, receive, transfer and spend money using your mobile number. With this app you can easily conduct cashless transactions and receive international remittance. Additionally, this app app allows you to make payments at shops/convenient stores via QR codes, purchase goods and services online/remotely or even withdraw physical cash at nearby agents. Enjoy the convenience of this app by making transactions solely on your mobile. No need to travel and carry physical cash, everything you need is available at the tip of your mobile. Key benefits: - Easily receive money on your mobile and spend it flexibly. - Easily send money from your mobile and your family will get it at nearby agent. - conveniently receive international remittance on your mobile. - Just click to purchase ethio telecom Airtime and packages. - Tap and Pay for your school fees, tickets and different purchases anywhere anytime. - Get your payment on mobile conveniently...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 2 Comments

By Yimaj
Jul 24 2021

How l can block telebirr account

By Abraham Enawgaw
Jul 17 2021

I have downloaded the telebirr app. But I could not register. It sends a me a text "KYC field invalid"

Have a Problem with telebirr? Report Issue

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User reviews of telebirr

  • By imraneliasib

    About tele birr

    I am really excited to see this app from tele, i want to congratulate all Ethiopians for heading one more step to the future! about the app if you can add biometric to the payment method, and if we could deposit money from bank account, it would have been better! And why does it say good morning and good evening? I don’t think we need it, it looks awful! Thank you!

  • By kalkirbisrat

    Not working in the iOS version

    I downloaded this application many times but couldn’t even see the homepage of the app. It blinks and sign out, and that’s the biggest problem that has to be fixed for I phone users. Sure to see some changes sooner rather later right?

  • By AdbaYou

    Love it.

    The app is perfectly working and it’s great. But hope you guys will make it available everywhere and you can withdraw your money at any agent. Just like MPesa

  • By tilworku


    I am happy to see this. I was proud to be an employee of this office at one time. You should be encouraged to use this wonderful application.

  • By livealex32

    Finally Ethiotelecom supported iOS

    It is been a while since Ethiotelecom supported this platform and it is good to see

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