How to Cancel The Factual

A few things to note and do before cancelling:

1. The developer of The Factual is CivikOwl and all inquiries must go to them.
2. Cancelling a subscription during a free trial may result in losing a free trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel The Factual Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the The Factual (subscription) you want to review.
3. Click Cancel.

How to Cancel The Factual Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on The Factual (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from The Factual?

Removing card details from The Factual if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like The Factual from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on The Factual or any other website using your Justuseapp card.
5. Cancel the The Factual subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel The Factual Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the The Factual app and then click on "Cancel Subscription".

What to do if you Subscribed directly on The Factual's Website:

1. Reach out to CivikOwl here »»


2. If the company has an app they developed in the Appstore, you can try contacting CivikOwl (the app developer) for help through the details of the app.

How to Cancel The Factual Subscription on Paypal:

To cancel your The Factual subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "The Factual" or "CivikOwl" to cancel.

How to delete The Factual account:

1. Reach out directly to The Factual via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete The Factual from iPhone:

1. On your homescreen, Tap and hold The Factual until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the The Factual app.

Delete The Factual from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose The Factual, » then click "Uninstall".