How to Cancel Joompay

How to Cancel Joompay

Written by on 2022-09-16

We have made it super easy to cancel Joompay subscription
at the root to avoid any and all mediums "JoomPay Europe S.A." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Joompay's Cancelation Policy


Complete Guide to Cancel and Delete Joompay

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Joompay subscription at the root to avoid any and all mediums "JoomPay Europe S.A." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Joompay Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Joompay (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Joompay, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Joompay Subscription on your Android device

To cancel Joompay subscription on Android, you need to realize that deleting the Joompay app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Joompay subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Joompay subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Joompay?

Removing card details from Joompay if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Joompay from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Joompay or any other website using your Justuseapp card.
  5. Cancel the Joompay subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Joompay directly. Get their Contact info →

How to Cancel Joompay Subscription on a Mac computer.

To cancel Joompay subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Joompay app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Joompay Subscription on Paypal.

To cancel your Joompay subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Joompay" or "JoomPay Europe S.A." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Joompay.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Joompay's website?

Here's how to cancel your Joompay subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Joompay's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Joompay's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting JoomPay Europe S.A. (the app developer) for help through the details of the app.

How to delete Joompay account

You might have created an account on Joompay during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Joompay via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Joompay from your iPhone or Android.

Delete Joompay from iPhone.

To delete Joompay from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Joompay until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Joompay app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Joompay from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Joompay, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Joompay?

Our crowdsourced data from Joompay and Justuseapp users, shows that it is Very Difficult to cancel a Joompay subscription.

If you haven't rated Joompay cancellation policy yet, Rate it here →.

What is Joompay?

this app is here to save your time and money. Your banking experience with this app will be simple and straight to the point. We focus on limited key features that we do very very well. Our application is minimalistic, fast and absolutely free to us. We do not have a signup fee, inactivity fee or any monthly fees. With this app you can: • Get a virtual debit card for free and use it for safe and secure online shopping. We also support Apple Pay in case you want to add this app card to your wallet. • Order our card in plastic. We had so many enquiries about our card in plastic, we could not leave them unanswered! You can pre-order your plastic card now in one of our 3 beautiful colors: alpaca-white, narwhal-blue, flamingo-pink • Enjoy our special offers on shopping. That's why we have an outstanding 5% cashback from your Joom purchases! You will also receive a €10 bonus if your first purchase on Joom costs more than €10. Check our app for more offers available. Limited time only! • Get no...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 3 Comments

By Salvatore Cannizzo
Aug 12 2022

I wont my joompay Account delete now why i can get No answer what scam is this i go to my Police and Tell Thema that

By Diogo Neves
Aug 03 2022

They just locked the account with my money in it.

By Audrey
May 22 2022

I would like to delete the app and get the subscription, i didn't validate my email but it was somehow verified I'd like to delete everything 😕

Have a Problem with Joompay? Report Issue

Leave a comment:

Why should I report an Issue with Joompay?

  1. Pulling issues faced by users like you is a good way to draw attention of Joompay to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Joompay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Joompay.

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