How to Cancel Juno

I have had OnJuno for about a month and a half. And unfortunately it just didn’t perform to my expectations. Number one thing is that my account was locked for no apparent reason, and this is where unreliable software steps in. When I log in through my phone the app works like nothing is wrong. But as soon as I log in through my laptop it tells me that my account is locked so like a normal person I chat with a customer service representative to fix this problem. The representative tells me number one my account is not locked, but number two he needs a picture of my SSN because the bank needs more proof of my identity?!?! This makes no complete sense. It’s obvious that the software they use is extremely glitchy locking me out for no reason not even customer service was able to figure it out. And not going to lie it’s just totally sketchy and made me uncomfortable the fact they they asked for a picture of my SSN. I’m thankful I didn’t connect direct deposit right away, if I did it would have been a real nightmare. I would recommend to avoid the hassle of dealing with OnJuno. I knew a black metal checking card was too good to be true.

What really caught my eye about this bank were the APY and the cash back on transactions. It’s basically credit card perks without having to go into credit card debt which is really awesome. Their customer service team is helpful and quick to resolve questions I had. I requested a physical debit card and one was sent to me within the week. Been very happy with this bank so far. I’m considering switching all of my bill pay and direct deposit from Wells Fargo to OnJuno

Love this online banking platform. After trying many others this one is here to stay. The app design in wonderful it works well and looks spectacular. This is great as it combines my btc purchases and banking together. It works better quicker and cheaper than coinbase. Support has always been helpful and unmatched. Let’s not forget about the great interest savings and amazing 5% cash back at my favorite spots. Looking forward to what this company does in the future.

Signed up when I heard about them on the bankless podcast. So far everything has been smooth. Rates on the checking account are better than my high yield savings and I have the option to instantly purchase USDC to gain even better yields. As someone who is jo stranger to DEFI, the USDC rate isn’t the best but it is a simple and seemingly safe solution. I don’t have to manage things myself.

This bank is great, they’re always willing to make things right for you whenever there’s a mistake or misunderstanding. Their customer service team is resourceful and prompt with their response, especially Tanzeela. They have sensitive ears to their customers concerns, thank you for all you do. Keep taking care of your customers and they’ll shower you with good reviews.