How to Cancel My Cloud OS 5

How to Cancel My Cloud OS 5

Written by on 2022-03-28

We have made it super easy to cancel My Cloud OS 5 subscription
at the root to avoid any and all mediums "Western Digital Technologies, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate My Cloud OS 5's Cancelation Policy


Complete Guide to Cancel and Delete My Cloud OS 5

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel My Cloud OS 5 subscription at the root to avoid any and all mediums "Western Digital Technologies, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel My Cloud OS 5 Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on My Cloud OS 5 (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for My Cloud OS 5, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel My Cloud OS 5 Subscription on your Android device

To cancel My Cloud OS 5 subscription on Android, you need to realize that deleting the My Cloud OS 5 app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the My Cloud OS 5 subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your My Cloud OS 5 subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from My Cloud OS 5?

Removing card details from My Cloud OS 5 if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like My Cloud OS 5 from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on My Cloud OS 5 or any other website using your Justuseapp card.
  5. Cancel the My Cloud OS 5 subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact My Cloud OS 5 directly. Get their Contact info →

How to Cancel My Cloud OS 5 Subscription on a Mac computer.

To cancel My Cloud OS 5 subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the My Cloud OS 5 app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel My Cloud OS 5 Subscription on Paypal.

To cancel your My Cloud OS 5 subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "My Cloud OS 5" or "Western Digital Technologies, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to My Cloud OS 5.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on My Cloud OS 5's website?

Here's how to cancel your My Cloud OS 5 subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into My Cloud OS 5's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all My Cloud OS 5's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Western Digital Technologies, Inc. (the app developer) for help through the details of the app.

How to delete My Cloud OS 5 account

You might have created an account on My Cloud OS 5 during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to My Cloud OS 5 via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete My Cloud OS 5 from your iPhone or Android.

Delete My Cloud OS 5 from iPhone.

To delete My Cloud OS 5 from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold My Cloud OS 5 until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the My Cloud OS 5 app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete My Cloud OS 5 from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose My Cloud OS 5, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete My Cloud OS 5?

Our crowdsourced data from My Cloud OS 5 and Justuseapp users, shows that it is Very Easy to cancel a My Cloud OS 5 subscription.

If you haven't rated My Cloud OS 5 cancellation policy yet, Rate it here →.

What is My Cloud OS 5?

Introducing My Cloud OS 5 Welcome to our fresh new My Cloud NAS software ecosystem featuring our latest security updates for enhanced data privacy, improved stability and reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities. My Cloud OS 5 helps you easily back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud NAS, on your own private network, and without costly subscriptions. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection. COLLECT YOUR CONTENT IN ONE PLACE Set up automatic backups to save content from your multiple devices on your private My Cloud NAS. And with your files, photos, and videos organized in one place on your own network, you can easily streamline access to manage your projects and optimize workflows. ACCESS REMOTELY The My Cloud OS 5 mobile app makes your content available to your smartphone or tablet with an Internet connection, whether you’re at home or away. Stop lugging around external drives when you travel and simply access your important files with your smartphone or tablet. EASY SHARING AND COLLABORATION Easily share content with friends, family, and colleagues, or invite them to access your My Cloud NAS for seamless collaboration. My Cloud OS 5 makes it easy to share high-res photos and videos, a single file, or an entire folder usi...

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Have a Problem with My Cloud OS 5? Report Issue

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Why should I report an Issue with My Cloud OS 5?

  1. Pulling issues faced by users like you is a good way to draw attention of My Cloud OS 5 to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Cloud OS 5 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Cloud OS 5.

User reviews of My Cloud OS 5

  • By Vhahawki


    Love this app except since December 8 I have not been able to use the app to get anything. It will not connect no matter what even though it’s sees it it just won’t display so that I can access my folders. This happened right after they are so update on the iPhone please check it


    Excelent until yesterday

    I have been really happy with the update to OS5 but since yesterday December 8th, 2020 I haven’t been able to access from the app, but I have been able to access from Safari with no problem. Please solve it.

  • By Scl24

    Finally a service that works

    I h ace been using my cloud for 3 years now and have painfully accepted its results. With the addition of this new software upgrade and Goodsync WD my cloud may now finally be a decent backup and real-time storage device. Fingers crossed.

  • By Nomadcebu

    A very reliable NAS

    Been using it for almost 2 year now got a refurb unit on a budget and it never failed me satisfied my need as a back up and as a hme media server love this product and when the budget permits i might upgrade to a 4 bay unit.

  • By Lexxzzzz

    This is what I am taking about

    Finally , this what everyone was waiting for Great update, a lot great features Thank you guys for hard work

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