How to Delete

Published by US Customs and Border Protection on 2024-02-27

We have made it super easy to delete Mobile Passport Control account and/or app.

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Table of Contents:

Deleting your Account
Delete from iPhone
Delete from Android
Report Issue
Contact Support

Guide to Delete Mobile Passport Control

Things to note before removing :

The developer of is US Customs and Border Protection and all inquiries must go to them.
Check the Terms of Services and/or Privacy policy of US Customs and Border Protection to know if they support self-serve account deletion:
- https://www.cbp.gov/travel/us-citizens/mobile-passport-control
Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like US Customs and Border Protection holding their data to delete it. The law mandates that US Customs and Border Protection must comply within a month.
American residents (California only - you can claim to reside here) are empowered by the CCPA to request that US Customs and Border Protection delete any data it has on you or risk incurring a fine (upto 7.5k usd).
If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

How to delete account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to via Justuseapp. Get all Contact details →

Option 2: Visit the website directly Here →

Option 3: Contact Support/ Customer Service:

0% Contact Match
- Developer: U.S. Customs and Border Protection
- E-Mail: [email protected]
- Website: Visit Website

Option 4: Check 's Privacy/TOS/Support channels below for their Data-deletion/request policy then contact them:

https://www.cbp.gov/travel/us-citizens/mobile-passport-control

*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

How to Delete Mobile Passport Control from your iPhone or Android.

Delete Mobile Passport Control from iPhone.

To delete from your iPhone, Follow these steps:

On your homescreen, Tap and hold Mobile Passport Control until it starts shaking.
Once it starts to shake, you'll see an X Mark at the top of the app icon.
Click on that X to delete the Mobile Passport Control app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Mobile Passport Control from Android

First open the Google Play app, then press the hamburger menu icon on the top left corner.
After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
You'll see a list of all your installed apps on your phone.
Now choose Mobile Passport Control, then click on "uninstall".
Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Mobile Passport Control? Report Issue

What is Mobile Passport Control?

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