How to Cancel Genshin Impact

A few things to note and do before cancelling:

1. The developer of Genshin Impact is miHoYo Limited and all inquiries must go to them.
2. Cancelling a subscription during a free trial may result in losing a free trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Genshin Impact?

It is Very Easy to Cancel a Genshin Impact subscription. (**Crowdsourced from Genshin Impact and Justuseapp users)
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How to Cancel Genshin Impact Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Genshin Impact (subscription) you want to review.
3. Click Cancel.

How to Cancel Genshin Impact Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Genshin Impact (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Genshin Impact?

Removing card details from Genshin Impact if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Genshin Impact from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Genshin Impact or any other website using your Justuseapp card.
5. Cancel the Genshin Impact subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Genshin Impact Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Genshin Impact app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Genshin Impact's Website:

1. Reach out to miHoYo Limited here »»


2. Visit Genshin Impact website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel Genshin Impact Subscription on Paypal:

To cancel your Genshin Impact subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Genshin Impact" or "miHoYo Limited" to cancel.

How to delete Genshin Impact account:

1. Reach out directly to Genshin Impact via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Genshin Impact from iPhone:

1. On your homescreen, Tap and hold Genshin Impact until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Genshin Impact app.

Delete Genshin Impact from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Genshin Impact, » then click "Uninstall".