How to Cancel UNIVERSE

A few things to note and do before cancelling:

1. The developer of UNIVERSE is NCSOFT and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of NCSOFT to know if they support self-serve subscription cancellation:
   • https://www.universe-official.io/en/home
     
   • https://policy.universe-official.io/policy/privacy/universe/en
     
   • https://policy.universe-official.io/policy/service/universe/en
     
   • https://cs.universe-official.io/category?serviceNo=3748
     
   • https://twitter.com/into__universe
     
   • https://instagram.com/into__universe
     
   • https://youtube.com/c/into__universe
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete UNIVERSE?

It is Very Easy to Cancel a UNIVERSE subscription. (**Crowdsourced from UNIVERSE and Justuseapp users)
If you haven't rated UNIVERSE cancellation policy yet, Rate it here →.

How to Cancel UNIVERSE : Global Fandom App Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the UNIVERSE (subscription) you want to review.
3. Click Cancel.

How to Cancel UNIVERSE : Global Fandom App Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on UNIVERSE : Global Fandom App (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from UNIVERSE?

Removing card details from UNIVERSE if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like UNIVERSE from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on UNIVERSE : Global Fandom App or any other website using your Justuseapp card.
5. Cancel the UNIVERSE subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel UNIVERSE : Global Fandom App Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the UNIVERSE : Global Fandom App app and then click on "Cancel Subscription".

What to do if you Subscribed directly on UNIVERSE's Website:

1. Reach out to NCSOFT here »»


2. If the company has an app they developed in the Appstore, you can try contacting NCSOFT (the app developer) for help through the details of the app.

How to Cancel UNIVERSE : Global Fandom App Subscription on Paypal:

To cancel your UNIVERSE subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "UNIVERSE : Global Fandom App" or "NCSOFT" to cancel.

How to delete UNIVERSE account:

1. Reach out directly to UNIVERSE via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete UNIVERSE : Global Fandom App from iPhone:

1. On your homescreen, Tap and hold UNIVERSE : Global Fandom App until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the UNIVERSE : Global Fandom App app.

Delete UNIVERSE : Global Fandom App from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose UNIVERSE : Global Fandom App, » then click "Uninstall".