How to Cancel UNIVERSE

How to Cancel UNIVERSE

Written by on 2022-09-12

We have made it super easy to cancel UNIVERSE : Global Fandom App subscription
at the root to avoid any and all mediums "NCSOFT" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate UNIVERSE's Cancelation Policy


Complete Guide to Cancel and Delete UNIVERSE : Global Fandom App

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of UNIVERSE to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel UNIVERSE : Global Fandom App subscription at the root to avoid any and all mediums "NCSOFT" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel UNIVERSE : Global Fandom App Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on UNIVERSE (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for UNIVERSE : Global Fandom App, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel UNIVERSE : Global Fandom App Subscription on your Android device

To cancel UNIVERSE subscription on Android, you need to realize that deleting the UNIVERSE app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the UNIVERSE : Global Fandom App subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your UNIVERSE subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from UNIVERSE?

Removing card details from UNIVERSE if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like UNIVERSE from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on UNIVERSE : Global Fandom App or any other website using your Justuseapp card.
  5. Cancel the UNIVERSE subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact UNIVERSE directly. Get their Contact info →

How to Cancel UNIVERSE : Global Fandom App Subscription on a Mac computer.

To cancel UNIVERSE subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the UNIVERSE : Global Fandom App app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel UNIVERSE : Global Fandom App Subscription on Paypal.

To cancel your UNIVERSE subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "UNIVERSE : Global Fandom App" or "NCSOFT" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to UNIVERSE : Global Fandom App.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on UNIVERSE's website?

Here's how to cancel your UNIVERSE subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into UNIVERSE's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all UNIVERSE's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting NCSOFT (the app developer) for help through the details of the app.

How to delete UNIVERSE account

You might have created an account on UNIVERSE during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to UNIVERSE via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check UNIVERSE's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete UNIVERSE : Global Fandom App from your iPhone or Android.

Delete UNIVERSE : Global Fandom App from iPhone.

To delete UNIVERSE from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold UNIVERSE : Global Fandom App until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the UNIVERSE : Global Fandom App app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete UNIVERSE : Global Fandom App from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose UNIVERSE : Global Fandom App, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete UNIVERSE?

Our crowdsourced data from UNIVERSE and Justuseapp users, shows that it is Very Easy to cancel a UNIVERSE subscription.

If you haven't rated UNIVERSE cancellation policy yet, Rate it here →.

What is UNIVERSE : Global Fandom App?

# Global Artists and partnership content only available in this app KANG DANIEL, KWON EUN BI, PARK JIHOON, Brave Girls, YoungJae, YERIN, OH MY GIRL, WJSN, WONHO, WEi, Weki Meki, (G)I-DLE, JO YURI, HA SUNG WOON, HUR YOUNGJI, AB6IX, ASTRO, ATEEZ, CIX, CRAVITY, DRIPPIN, EPEX, KARD, MONSTA X, THE BOYZ, VIVIZ, LIGHTSUM, SF9, Kep1er, IVE, YENA,, GHOST9, Kookmin Singer, YOUNITE, Star's Awakening, REN(Choi Mingi), PEPSI, IDOL RADIO SEASON2, Sing Again2, LEE DONGWOOK, YOU YEONSEOK, KIM BUM, B.I, DKZ # Check Artist news with the Home & Discover feed Check out the latest news of your favorite Artists through exclusive content, community, and event information faster than anyone # Chatting with your favorite Artist Receive messages from the Artist, like one-on-one chat # Artist's Planet, a special space to communicate with the Artist Brighten your day with your favorite Artist's stories and various content # this app Original, content updated every day Meet original content with the Artists...

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Reported Issues: 1 Comments

By Alya
Oct 26 2021

I accidentally subscribe to the wrong membership plan on universe.Can i get a refund if I havent use anything in the plan

Have a Problem with UNIVERSE : Global Fandom App? Report Issue

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User reviews of UNIVERSE

  • By Cakiie_

    Overall, its okay..🙂

    There’s not much to say about the app that isn't good, but I will definitely say that the app is sometimes laggy and take a little long to load, and sometimes when i try to click on something, I have to click on it multiple times which is probably because of the lag.. I got this app to support my faves and am able to - just with the minor setbacks I mentioned earlier!! Anyways, it’s a good app and it doesn’t deserve any low reviews!! 💕

  • By MiroBlessing

    it has potential! i have some suggestions too

    i think this is a great idea to connect idols to their fans and i understand that people got mad because of the bugs but honestly i don’t mind them, of course they’re very annoying but i’m pretty sure the team is working very hard to fix them and i’ve seen A LOT of improvements and updates which is amazing! i do have a few suggestions though, maybe let the artists send voice notes/messages with the text and make them be able to change their profile pictures to whatever they want, maybe also if they’re a group we could pay for an extra subscription where we can talk to all the members all at once like a group chat where they also get to talk to each other and us their fans! i think it’d be pretty cool!

  • By Mrfangames

    Promising app! Keeping my eye on it!

    I downloaded this app because I am a huge fan of IZ*ONE, and this app was promoted by them for their single D-D-DANCE (go stream it), and overall I thought the app was pretty cool and had some great features. The interface was understandable, and the concept of different “planets” is cool. The app also has a many different groups and artists, many more than I was expecting! Other than taking up a lot of storage on your phone, my biggest complaint is that the app is kind of glitchy sometimes and gives me errors for no reason, which can be frustrating. There are some errors with words/spelling when the app is used in English mode, but they are very minor and do not hinder the usability of the app. Overall, the app is promising!! And with time will only get better :)

  • By Sevyn360

    It’s getting better but I still have some issues

    I pre-downloaded the app when we were able to so once it downloaded I was all set to explore. When I was finally able to open the app there were major issues like lagging and so on. Since the first day there has been many updates and improvements. I like that user feedback is being listened to. Now for the issues with the app I would say there is still some lagging but it doesn’t do it as much as it did the first couple of days. I’m trying to complete missions but some of them I am unable to complete. For one mission you have to purchase Love’s for the first time. I have purchased them like three times and I haven’t gotten my credit for completing it. The other mission is to link your YES24 account but as a foreigner I can only use global YES24 and there is no option to link my global account. I tried with YES24 that’s specifically for Korea and it didn’t work. I would really like to link my global account so I can complete my mission. And the last thing is that when I’m scrolling the FNS page and I get to the bottom of the page it takes me back to the top of the page. I would like to scroll freely like I do on other social media accounts. I would have rated the app higher if it wasn’t for those issues.

  • By rphilogene

    sooo many issues

    ive only been using this app for a few days and i’ve run into so many issues. first off the app is extremely glitchy, from my fns page freaking out to things just not loading (loading times are another huge issue), and sometimes screens take up to 5 minutes to load. Also not to mention the error messages i keep getting for poor connection when my internet is working just fine. The biggest issue i have is my missions glitching, i have completed all my missions for the day yet still cannot claim my klaps! it’s frustrating cause these are timed events and i don’t want to miss out on klaps i technically already should have. All in all this app needs a lotttt of work if they want people to keep using it, it’s downright frustrating

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