How to Cancel My Free

A few things to note and do before cancelling:

1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
2. Cancelling a subscription during a free trial may result in losing the trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel My Free Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the My Free (subscription) you want to review.
3. Click Cancel.

How to Cancel My Free Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on My Free (subscription you wish to cancel)
4. Click "Cancel Subscription".

How to Cancel My Free Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the My Free app and then click on "Cancel Subscription".

How to Cancel My Free Subscription on Paypal:

To cancel your My Free subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "My Free" or "Free Mobile Sénégal" to cancel.

What to do if you Subscribed directly on My Free's Website:

1. Reach out to Free Mobile Sénégal - the company behind My Free directly: Get all My Free's contact details here


2. If the company has an app they developed in the Appstore, you can try contacting Free Mobile Sénégal (the app developer) for help through the details of the app.

How to delete My Free account:

1. Reach out directly to My Free via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete My Free from iPhone:

To delete My Free from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold My Free until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the My Free app.

Delete My Free from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose My Free, » then click "Uninstall".