How to Cancel My Free

How to Cancel My Free

Written by on 2022-12-23

We have made it super easy to cancel My Free subscription
at the root to avoid any and all mediums "Free Mobile Sénégal" (the developer) uses to bill you.
Now let us get into the crux of this guide.


How Easy is it to Cancel My Free?

Easy
OK
Hard




Complete Guide to Cancel and Delete My Free

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


   

How to Cancel My Free Subscription on iPhone or iPad:


  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the My Free (subscription) you want to review.
  3. Click Cancel.


How to Cancel My Free Subscription on Android Device:


  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on My Free (subscription you wish to cancel)
  4. Click "Cancel Subscription".


How to Cancel My Free Subscription on a Mac computer:


  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the My Free app and then click on "Cancel Subscription".

How to Cancel My Free Subscription on Paypal:


To cancel your My Free subscription on PayPal, do the following:

  1. Login to www.paypal.com .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "My Free" or "Free Mobile Sénégal" to cancel.



What to do if you Subscribed directly on My Free's Website:


  1. Reach out to Free Mobile Sénégal - the company behind My Free directly: Get all My Free's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Free Mobile Sénégal (the app developer) for help through the details of the app.

How to delete My Free account:


  1. Reach out directly to My Free via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.


Delete My Free from iPhone:


To delete My Free from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold My Free until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the My Free app.

Delete My Free from Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose My Free, » then click "Uninstall".

ABOUT THE APP

My Free vous propose d’accéder à l’ensemble des services et univers de la marque Free au Sénégal à travers un parcours Client unique et une expérience exceptionnelle. D’un « swipe » (glissement de doigt) on navigue entre l’environnement mobile Free et le porte-monnaie électronique Free Money. My Free apporte également un niveau de transparence inédit sur la consommation de nos clients. Enfin l’application this app offre les toutes dernières fonctionnalités du marché Mobile et Mobile Money en permettant les transactions suivantes : - Transfert d’argent - Paiement de factures (eau, électricité, rapido, canal+, téléphone …) - Paiement marchand - Dépôt et retrait d’argent - Recharge de crédit - Achat de forfait mobile et internet - Historique consommation Rejoignez le mouvement Free et disposez d’une application mobile convergente avant-gardiste alliant services mobile et mobile money. Li Mooy Lepp Ci Biir




Reviews & Common Issues: 1 Comments

By Amadou Mbow

Téléphone pas suffisamment sécurisé

Vraiment je suis déçu de vous, comment une application téléchargée depuis App Store sur un iPhone a jour peut sortir des messages du genre « votre téléphone n’est pas suffisamment sécurisé pour lancer cette application » ? Déjà sur iPad il y a pas de application Téléphone pour composer vos USSD donc toujours obligé de sortir la puce de l’iPad pour la mettre dans un téléphone pour pouvoir acheter de l’internet. Je vois l’annonce de votre nouvelle app je me dis en fin je vais finalement plus sortir la puce car j’ai maintenant une application pour acheter et consulter mes données internet. Je télécharge et j’ouvre, l’application me parle de sécurité donc je ne peux pas l’utiliser ! Pareil sur mon iPhone comme iPad !



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