How to Cancel Heartline Study

How to Cancel Heartline Study

Written by on 2022-11-30

We have made it super easy to cancel Heartline Study subscription
at the root to avoid any and all mediums "Johnson & Johnson Health Technology" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Heartline Study?


Complete Guide to Cancel and Delete Heartline Study

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Heartline Study Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Heartline Study (subscription) you want to review.
  3. Click Cancel.

How to Cancel Heartline Study Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Heartline Study (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Heartline Study Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Heartline Study app and then click on "Cancel Subscription".

How to Cancel Heartline Study Subscription on Paypal:

To cancel your Heartline Study subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Heartline Study" or "Johnson & Johnson Health Technology" to cancel.

What to do if you Subscribed directly on Heartline Study's Website:

  1. Reach out to Johnson & Johnson Health Technology - the company behind Heartline Study directly: Get all Heartline Study's contact details here

  2. Visit Heartline Study website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Heartline Study account:

  1. Reach out directly to Heartline Study via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Heartline Study from iPhone:

To delete Heartline Study from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Heartline Study until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Heartline Study app.

Delete Heartline Study from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Heartline Study, » then click "Uninstall".


Heartline is a virtual research study exploring how everyday technology like the iPhone and Apple Watch can enable earlier detection of atrial fibrillation (AFib), a leading cause of stroke. People 65+ with and without an existing AFib diagnosis may be eligible. Why should I join the Heartline Study? You’ll gain valuable insights into heart health as you contribute to important research, all from the comfort of home in just 5-30 min a week. By participating you can: • Live a heart healthy life: Learn about heart health and participate in activities that may help improve your sleep, fitness, and overall wellness. • Earn rewards: Complete easy and fun activities to earn rewards worth $150 or more, depending on your study group. • Advance research: Advance heart health research for yourself and future generations. This app integrates with the Apple Health app. Eligibility Requirements*: • U.S. Residents Ages 65+ • Own an iPhone 6s or later, with iOS 12.2 or later • Have Medicare coverage *These are the key participation requirements; other eligibility participation requirements will apply. Check your eligibility in the Heartline app. What technology do I need to participate? • You must own or purchase an iPhone 6s or later, with iOS 12.2 or later After enrolling, you may be asked to get an Apple Watch Series 6. If asked, you can receive one on loan, at no cost, for the duration of your enrollment in the study. Or you can choose to purchase an Apple Watch at a study-specific price and keep it after the study. Note: For current Apple Watch owners: We’re sorry, but the study group for people who already own an Apple Watch is full and not accepting new participants. Ready to get started? To see if you qualify to participate in the Heartline Study, download the app that could help shape the future of healthcare.

Reviews & Common Issues: 6 Comments

By adko111

Valuable Study

The app downloaded quickly and the installation process went smoothly. The acceptance statement was long but I did get an email once registered that contained a pdf of the acceptance agreement. Having Medicare is a requirement. The app appears to present a lot of information on the heart and cardiac issues. You get points for reading the material which can be cashed in as they accrue. There are apparently other ways to accumulate points. If you qualify you get a loaner Apple 5 watch for free or you can buy one at a reduced cost of $49...a great price. Sounds like it will be an interesting study that hopefully will lead to helping people with cardiac issues.

By Dedicio


Apparently you can’t have supplemental insurance. I’m on a waiting list. For those experiencing problems delete app on your phone then reinstall it. You will be able to answer a few questions to see if you’re eligible. I called support because I was stuck in a loop. Shut down watch. Shut down phone. Restarted both then deleted iPhone app and reinstalled. Good luck Boomers 😁

By Ms.NoName11


Giving only 4* because my Advantage Plan is not listed as a participant. I was excited about this program because I had a TIA 2 years ago and hopeful that this study would help warn me of either another one or a full blown stroke. I did sign up on the wait list so hopefully my provider will soon be a participant.

By JustSomeFellow


App on iwatch won’t even open!!?!

By gagaj21

Trojan horse

This seems like ‘research’ as a bit of a Trojan horse for data aggregation. Check out this paragraph from the privacy policy in white below— makes me super uncomfortable to think Apple and JandJ can have all of my data for any purpose permitted by law— support of the study could be defined so broadly for these companies—sawing their using it to help their commercial products improve health would be grounds enough for stripping my name off the top of the data and having a heyday. Sharer beware!. In addition, we may use and disclose information that is not in personally identifiable form for any purpose permitted by law and in support of the Study or as otherwise described in the Informed Consent Form.

By Duangtip Gupta
Apr 11 2022

I am not able to log into my account after saying forgot password. It says server is down all the time.

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