We have made it super easy to cancel ShutEye: Sleep Tracker subscription
at the root to avoid any and all mediums "Enerjoy" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
There are a few things you must do and know before canceling subscriptions. They are:
We have made it super easy to cancel ShutEye: Sleep Tracker subscription at the root to avoid any and all mediums "Enerjoy" (the developer) uses to bill you. Now let us get into the crux of this guide.
To cancel ShutEye subscription on Android, you need to realize that deleting the ShutEye app alone won't cut it. Follow the steps below:
Once your ShutEye subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
Removing card details from ShutEye if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.
Before Signing up or Subscribing:
After Signing Up:
To cancel ShutEye subscription on your Mac, do the following:
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
To cancel your ShutEye subscription on PayPal, do the following:
Here's how to cancel your ShutEye subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ShutEye's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
You might have created an account on ShutEye during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Bonus: How to Delete ShutEye: Sleep Tracker from your iPhone or Android.
To delete ShutEye from your iPhone, Follow these steps:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
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Aug 30 2022
I cancelled and still got charged. Please return or I will go through my bank as fraud.
By KERRY HOLLINGSWORTH
Jun 23 2022
I emailed shuteye to cancel my subscription, they advised me how to do this for an iPhone however I have an android so I asked for advice how to cancel on an android but no response, they have now taken my money, I cannot afford to lose that amount of money as I have just been made redundant and have 2 children to feed, someone please help me!
By Vicki worrall
Jun 09 2022
Hi, I cancelled the app before the trial ended & have still been charged. Could you please refund me?
I am a single parent & money is tight, this will leave me with no money.
May 31 2022
I signed up for the free trail, not only have I been charged for a year after contacting the customer service support to cancel the subscription, but reading everyone else's reviews it doesn't look like ill be receiving my money back either.
The app was rubbish and recorded my fish tank all night which isn't very loud! It also recorded that I fell asleep in 8 minutes one night but I know for a fact I was still up at least and hour later.
By Cathy Cunha
Mar 20 2022
I tried the free trial and never did I authorize or choose the annual subscription. But to be safe, tried to cancel according to their directions. Then I see I was charged $65 for the annual subscription anyway. I demand my money back!
By Angie Quintero
Feb 23 2022
I cancelled my 7 day trial with enough time before it ended and still charged my card $59.99 + tax. I demand a full refund please.
By Donna arey
Feb 10 2022
I want to cancel. I like the app but am mad that I was charged without my consent. But reading all these reviews I see that this message is not going to get this stopped or a refund. Bad business!!!! Scammers
By tracey rose
Jan 18 2022
I canceled the 7 day trial and you have still charged me, i want my money back
By lISA TURNER
Dec 20 2021
Look at all these people you scammed. How dare you. No where was I told this was anything but free and you charged me through apple. CANCEL This now now now. I want a full refund of $64.00. now now now. I have already reported this fraud to my bank.
By Lisa davidson
Dec 07 2021
Hi there I downloaded this app with the view of a 7 day trial but I didn’t get the 7 day trial it charged me straight away, I didn’t give permission for this, I’m not paying for something that I have no idea even works, please refund!!
By Maxela Mugisha
Dec 05 2021
I cancelled my free trail but you still took year subscription out my bank there is no way I can afford 59.99 please refund all my money ALL OF IT!
By Lindsey Rushton
Nov 30 2021
Go to your email that said they have taken it from your bank (shuteye subscription billing email) go to report a problem and request your money back I got mine back easily x
By Evelyn Jacobs
Nov 17 2021
the cost of the program is to steep for me I can't afford it. thanks may I have my $59.99 refunded to my account please I don't have that type of money to spend but the may be good for someone else thank you again for the refund thank you
By Sally Stark
Nov 01 2021
I signed up for 7 day trial. I was churched for a year
By Martha Schmidt
Oct 30 2021
I hit the app and after getting into it realized it I had an app for it on my phone. It has only been a matter of hours and realize I don’t want it. I didn’t realize the cost. I am not tech savvy and do not know how to get out of the subscription. I am retired and can’t afford it. I don’t see it in settings under my subscriptions but am not sure if it is actually subscribed. Please let me know what can be done or what you think. So embarrassed!
By DEBRA MATKO
Oct 24 2021
I inadvertently hit the subscribe button (even though I believe I should have gotten a few "free" days) and immediately went in to CANCEL, but I have already been charged for it! Please please please credit my PayPal account for the $29.99. You didn't even give me a chance to see if I liked it or not. PLEASE RESPOND!!
By Delaney Goodson
Oct 24 2021
I was charged $32.46 and never signed up or used the app I didn’t even know my account information was signed up for the app, I would like a full refund because I never even used the app nor signed up for it
Sep 17 2021
you charged me 80$ that i cannot afford! IT WASNT EVEN 7 DAYS
By Anne Jakubowski
Aug 20 2021
My Visa account was charged before the 7 days. I did not use the app as I found it arduous. Please CANCEL me and REFUND THE $59.99. I’ll awIt a response.
By Beck N
Aug 08 2021
It was supposed to be a 7 days trial and now I cant even cancel it. It's a rip off app and has to be reported.
By Tajheare Tomlinson
May 06 2021
I downloaded the app to try the 7-day trial on the 7th day soon enough so I was charged 79.99, which I had no consent for that happening. I then contacted Apple billing about the issue and didn’t receive a solution. May I have a refund please.
By Lindsey bentham
Apr 08 2021
I cancelled my free trail but you still took year subscription out my bank there is no way I can afford this I want a full refund or I’ll ring my bank and go unauthorised transaction please refund
By Pamela Trowell
Apr 07 2021
I have just subscribed for the free trial please cancel immediately not in any position for 59.99 to come off 4 children to feed please cancel
Mar 26 2021
I decided to subscribe to the yearly sleep tracker. after a week I decided I wanted to cancel it and it had already charged me 59.99$ I only used it for seven days so I don’t think it’s fair that it charged me that much! I want my money back!
Leave a comment:
Love it it helps me sleep
Sounds are short and repetitive
Fell asleep for about 2 and a half hours and it said that it doesn’t have enough data because it was running for 30 minutes