How to Cancel ShutEye

How to Cancel ShutEye

Written by on 2022-04-23

We have made it super easy to cancel ShutEye: Sleep Tracker subscription
at the root to avoid any and all mediums "Enerjoy" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate ShutEye's Cancelation Policy


Complete Guide to Cancel and Delete ShutEye: Sleep Tracker

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of ShutEye to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ShutEye: Sleep Tracker subscription at the root to avoid any and all mediums "Enerjoy" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel ShutEye: Sleep Tracker Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on ShutEye (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for ShutEye: Sleep Tracker, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel ShutEye: Sleep Tracker Subscription on your Android device

To cancel ShutEye subscription on Android, you need to realize that deleting the ShutEye app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the ShutEye: Sleep Tracker subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your ShutEye subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from ShutEye?

Removing card details from ShutEye if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like ShutEye from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on ShutEye: Sleep Tracker or any other website using your Justuseapp card.
  5. Cancel the ShutEye subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact ShutEye directly. Get their Contact info →

How to Cancel ShutEye: Sleep Tracker Subscription on a Mac computer.

To cancel ShutEye subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ShutEye: Sleep Tracker app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel ShutEye: Sleep Tracker Subscription on Paypal.

To cancel your ShutEye subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ShutEye: Sleep Tracker" or "Enerjoy" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ShutEye: Sleep Tracker.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on ShutEye's website?

Here's how to cancel your ShutEye subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ShutEye's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all ShutEye's contact details here

  2. Visit the website of ShutEye. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete ShutEye account

You might have created an account on ShutEye during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to ShutEye via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check ShutEye's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete ShutEye: Sleep Tracker from your iPhone or Android.

Delete ShutEye: Sleep Tracker from iPhone.

To delete ShutEye from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ShutEye: Sleep Tracker until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ShutEye: Sleep Tracker app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete ShutEye: Sleep Tracker from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose ShutEye: Sleep Tracker, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete ShutEye?

Our crowdsourced data from ShutEye and Justuseapp users, shows that it is Very Easy to cancel a ShutEye subscription.

If you haven't rated ShutEye cancellation policy yet, Rate it here →.

What is ShutEye: Sleep Tracker?

Have trouble sleeping? Sleep better with ShutEye's relaxing sounds and sleep tracker. When you lay in bed after a hectic day, does sleep seem just out of reach? ShutEye is here to help. Sleep is one of our most basic needs, yet, in today’s busy, buzzing world, it is one of the most elusive. Your productivity, quality-of-life, health, even your happiness, all depend on getting the rest you need. So stop tossing and turning all night, and starting falling asleep in a healthy and natural way. This app brings a wide variety of tools to help you fall asleep and stay asleep. Create a comfortable sleep space with our sounds and ambient noise. Drift away with a bedtime story, wake up gently with a smart alarm, or learn about your body and improve your health by following our sleep tracker. With so many options including white noise, nature sounds, and the option to make a personal mix, you can finally get the rest and renewal you need today. Features • A huge selection of sleep sounds, to ensure your sleep environment is as comfortable as possible. • Wide variety of relaxing music to help you wind down after a long, stress-filled day. • Sleep stories to help lull you into a deep sleep. • The ability to make your own personal mix of sounds, so that you get just the right ambient noise. • Sleep tracker so that you can start to understand your sleep cycles from a scientific perspective. • Smart alarm; to make sure waking up is as gentle as possible. • Snore detector informs you o...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 24 Comments

By Cheree
Aug 30 2022

I cancelled and still got charged. Please return or I will go through my bank as fraud.

Jun 23 2022

I emailed shuteye to cancel my subscription, they advised me how to do this for an iPhone however I have an android so I asked for advice how to cancel on an android but no response, they have now taken my money, I cannot afford to lose that amount of money as I have just been made redundant and have 2 children to feed, someone please help me!

By Vicki worrall
Jun 09 2022

Hi, I cancelled the app before the trial ended & have still been charged. Could you please refund me?
I am a single parent & money is tight, this will leave me with no money.
Thank you

By Keira
May 31 2022

I signed up for the free trail, not only have I been charged for a year after contacting the customer service support to cancel the subscription, but reading everyone else's reviews it doesn't look like ill be receiving my money back either.
The app was rubbish and recorded my fish tank all night which isn't very loud! It also recorded that I fell asleep in 8 minutes one night but I know for a fact I was still up at least and hour later.

By Cathy Cunha
Mar 20 2022

I tried the free trial and never did I authorize or choose the annual subscription. But to be safe, tried to cancel according to their directions. Then I see I was charged $65 for the annual subscription anyway. I demand my money back!

By Angie Quintero
Feb 23 2022

I cancelled my 7 day trial with enough time before it ended and still charged my card $59.99 + tax. I demand a full refund please.

By Donna arey
Feb 10 2022

I want to cancel. I like the app but am mad that I was charged without my consent. But reading all these reviews I see that this message is not going to get this stopped or a refund. Bad business!!!! Scammers

By tracey rose
Jan 18 2022

I canceled the 7 day trial and you have still charged me, i want my money back

Dec 20 2021

Look at all these people you scammed. How dare you. No where was I told this was anything but free and you charged me through apple. CANCEL This now now now. I want a full refund of $64.00. now now now. I have already reported this fraud to my bank.

By Lisa davidson
Dec 07 2021

Hi there I downloaded this app with the view of a 7 day trial but I didn’t get the 7 day trial it charged me straight away, I didn’t give permission for this, I’m not paying for something that I have no idea even works, please refund!!

By Maxela Mugisha
Dec 05 2021

I cancelled my free trail but you still took year subscription out my bank there is no way I can afford 59.99 please refund all my money ALL OF IT!

By Lindsey Rushton
Nov 30 2021

Go to your email that said they have taken it from your bank (shuteye subscription billing email) go to report a problem and request your money back I got mine back easily x

By Evelyn Jacobs
Nov 17 2021

the cost of the program is to steep for me I can't afford it. thanks may I have my $59.99 refunded to my account please I don't have that type of money to spend but the may be good for someone else thank you again for the refund thank you

By Sally Stark
Nov 01 2021

I signed up for 7 day trial. I was churched for a year

By Martha Schmidt
Oct 30 2021

I hit the app and after getting into it realized it I had an app for it on my phone. It has only been a matter of hours and realize I don’t want it. I didn’t realize the cost. I am not tech savvy and do not know how to get out of the subscription. I am retired and can’t afford it. I don’t see it in settings under my subscriptions but am not sure if it is actually subscribed. Please let me know what can be done or what you think. So embarrassed!

Oct 24 2021

I inadvertently hit the subscribe button (even though I believe I should have gotten a few "free" days) and immediately went in to CANCEL, but I have already been charged for it! Please please please credit my PayPal account for the $29.99. You didn't even give me a chance to see if I liked it or not. PLEASE RESPOND!!

By Delaney Goodson
Oct 24 2021

I was charged $32.46 and never signed up or used the app I didn’t even know my account information was signed up for the app, I would like a full refund because I never even used the app nor signed up for it

Sep 17 2021

you charged me 80$ that i cannot afford! IT WASNT EVEN 7 DAYS

By Anne Jakubowski
Aug 20 2021

My Visa account was charged before the 7 days. I did not use the app as I found it arduous. Please CANCEL me and REFUND THE $59.99. I’ll awIt a response.

By Beck N
Aug 08 2021

It was supposed to be a 7 days trial and now I cant even cancel it. It's a rip off app and has to be reported.

By Tajheare Tomlinson
May 06 2021

I downloaded the app to try the 7-day trial on the 7th day soon enough so I was charged 79.99, which I had no consent for that happening. I then contacted Apple billing about the issue and didn’t receive a solution. May I have a refund please.

By Lindsey bentham
Apr 08 2021

I cancelled my free trail but you still took year subscription out my bank there is no way I can afford this I want a full refund or I’ll ring my bank and go unauthorised transaction please refund

By Pamela Trowell
Apr 07 2021

I have just subscribed for the free trial please cancel immediately not in any position for 59.99 to come off 4 children to feed please cancel

By Jess
Mar 26 2021

I decided to subscribe to the yearly sleep tracker. after a week I decided I wanted to cancel it and it had already charged me 59.99$ I only used it for seven days so I don’t think it’s fair that it charged me that much! I want my money back!

Have a Problem with ShutEye: Sleep Tracker? Report Issue

Leave a comment:

Why should I report an Issue with ShutEye: Sleep Tracker?

  1. Pulling issues faced by users like you is a good way to draw attention of ShutEye: Sleep Tracker to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ShutEye: Sleep Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShutEye: Sleep Tracker.

User reviews of ShutEye

  • By myhonda64

    Nite nite

    Love it it helps me sleep

  • By bussco86


    Sounds are short and repetitive

  • By Tylerdavis100797

    Play doesn’t work

    Fell asleep for about 2 and a half hours and it said that it doesn’t have enough data because it was running for 30 minutes

Check Out How to cancel or delete: