How to Cancel Mozilla VPN
Written by Mozilla on 2022-12-18We have made it super easy to cancel Mozilla VPN - Secure & Private subscription
at the root to avoid any and all mediums "Mozilla" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Mozilla VPN - Secure & Private
A few things to note and do before cancelling:
- Check the Terms, Service policy or Privacy policy of Mozilla VPN to know if they support self-serve subscription cancellation or account deletion:
- Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
- Cancelling a subscription during a free trial may result in losing the trial account.
- You must always cancel a subscription at least 24 hours before the trial period ends.
How easy is it to cancel or delete Mozilla VPN?
It is Difficult to Cancel a Mozilla VPN subscription. (**Crowdsourced from Mozilla VPN and Justuseapp users)
If you haven't rated Mozilla VPN cancellation policy yet, Rate it here →.
How to Cancel Mozilla VPN - Secure & Private Subscription on iPhone or iPad:
- Open Settings » ~Your name~ » and click "Subscriptions".
- Click the Mozilla VPN (subscription) you want to review.
- Click Cancel.
How to Cancel Mozilla VPN - Secure & Private Subscription on Android Device:
- Open your Google Play Store app.
- Click on Menu » "Subscriptions".
- Tap on Mozilla VPN - Secure & Private (subscription you wish to cancel)
- Click "Cancel Subscription".
How to Cancel Mozilla VPN - Secure & Private Subscription on a Mac computer:
- Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
- Click "View Information" and sign in if asked to.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Mozilla VPN - Secure & Private app and then click on "Cancel Subscription".
How to Cancel Mozilla VPN - Secure & Private Subscription on Paypal:
To cancel your Mozilla VPN subscription on PayPal, do the following:
- Login to www.paypal.com .
- Click "Settings" » "Payments".
- Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll see a list of merchants you've subscribed to. Click on "Mozilla VPN - Secure & Private" or "Mozilla" to cancel.
What to do if you Subscribed directly on Mozilla VPN's Website:
- Reach out to Mozilla - the company behind Mozilla VPN directly: Get all Mozilla VPN's contact details here
- Visit Mozilla VPN website: Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Mozilla VPN account:
- Reach out directly to Mozilla VPN via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check Mozilla VPN's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Delete Mozilla VPN - Secure & Private from iPhone:
To delete Mozilla VPN from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Mozilla VPN - Secure & Private until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Mozilla VPN - Secure & Private app.
Delete Mozilla VPN - Secure & Private from Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose Mozilla VPN - Secure & Private, » then click "Uninstall".
ABOUT THE APP
Fast. Secure. Ultra-Private. Stay anonymous online with Mozilla VPN. From the makers of Firefox, our mission is to put you first. Get your 7-day free trial today! SECURE CONNECTIONS WITH WIREGUARD® PROTOCOL Our VPN secures your internet connection using next-generation WireGuard® encryption to keep your online activity private on any network – safe from hackers and other prying eyes. YOUR PRIVACY IS OUR PRIORITY We don't track or log your network data. BLAZING FAST SPEED Whether you’re browsing, shopping, streaming or using gaming apps – do it all with blazing speed using the modern WireGuard® protocol. ONE TAP TO PRIVACY With just one tap, you’ll connect to one of our secure servers located in over 30 countries. PROTECTION ON PUBLIC WIFI Connect to the Mozilla VPN and keep your connection protected from hackers and prying eyes while you shop, bank, surf, or stream on public WiFi. FROM A NAME YOU CAN TRUST As the makers of Firefox, Mozilla always engineers its products with the highest standards for your privacy. You can count on us to always put your privacy first. We build products like the Mozilla VPN to promote choice and transparency and give people more control over their lives online. YOUR SUBSCRIPTION - Get unlimited access to our secure VPN service for up to five devices. - The VPN currently supports popular mobile and desktop platforms. - Subscribe on a monthly basis to receive unlimited data for the duration of the subscription. NO BANDWIDTH RESTRICTIONS Stream, download, and game without limits, monthly caps, or ISP throttling. ABOUT MOZILLA Mozilla exists to build the internet as a public resource accessible to all, because we believe open and free is better than closed and controlled. We build products like Mozilla VPN to promote choice and transparency and give people more control over their lives online. Learn more at https://www.mozilla.org
Reviews & Common Issues: 5 Comments
By Valentine379
Reliable Connectivity after recent Update
I signed up during the time when connectivity was still spotty but I figured there were still kinks to work out given that they were also still working on Mac OS support. I don’t regret it though. Ultimately solid VPN. Does what it should. Plus the spotty connectivity was resolved with the latest update. Before the update, I would have to disconnect and reset the connection whenever I would be in and out of service areas or if the phone was locked for a prolonged period of time, but now it just picks back up right where I left off. I knew Mozilla wouldn’t disappoint.
By We12355
Go Mozilla!
The app is really good and integrates well with IOS. In terms of VPN’s this is probably one of the better options on the market and is backed by Mozilla. Connection is good, especially for a VPN. Sometimes my school wifi won’t work with the VPN but that has more to do with my university than the VPN itself as no vpn works. When outside of my university I always have this VPN on and it got a good connection and doesn’t hinder my internet performance over wifi or cellular.
By Capandjudy
A VPN Deal For The Price
I’ve had no issues thus far. It is reasonably fast. The user has to try different cities for best speeds. There are a pretty limited number of server locations but it gets the job done. The app will not automatically find your optimal connection as Nord does and you cannot select from different servers at a destination but for basic VPN needs its all there. It works as advertised and the price is a steal. I’m waiting on the Mac version.
By iDontRevieew
Ignore the negative reviews!
I have had many VPNs, before they were cool! And I have to say that Mozilla VPN has great options on the app and doesn’t throttle or slow down when using it. I use it across all my devices and the price is unbeatable! I may be biased as I prefer any Mozilla product as what they stand for, but hey this VPN gets the job done!
By Mattpizza
A Perfect VPN
It is very easy to turn on/off and select the location you want to mimic. Internet speed is fast. What more could you ask for? It’s a great price too. I’ve used several other VPNs they required a year’s payment in advance. This is just as good or better. Highly recommend!
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