How to Cancel TCL Home

A few things to note and do before cancelling:

1. Check the Terms, Service policy or Privacy policy of TCL Home to know if they support self-serve subscription cancellation or account deletion:
   • https://www.tcl.com/global/en/legal/terms-and-conditions
     
   • https://www.tcl.com/global/en/legal/privacy-notice
     
2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
3. Cancelling a subscription during a free trial may result in losing the trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel TCL Home Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the TCL Home (subscription) you want to review.
3. Click Cancel.

How to Cancel TCL Home Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on TCL Home (subscription you wish to cancel)
4. Click "Cancel Subscription".

How to Cancel TCL Home Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the TCL Home app and then click on "Cancel Subscription".

How to Cancel TCL Home Subscription on Paypal:

To cancel your TCL Home subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "TCL Home" or "Shenzhen TCL New Technology Co.,LTD." to cancel.

What to do if you Subscribed directly on TCL Home's Website:

1. Reach out to Shenzhen TCL New Technology Co.,LTD. - the company behind TCL Home directly: Get all TCL Home's contact details here


2. If the company has an app they developed in the Appstore, you can try contacting Shenzhen TCL New Technology Co.,LTD. (the app developer) for help through the details of the app.

How to delete TCL Home account:

1. Reach out directly to TCL Home via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.
3. Check TCL Home's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
   
   • https://www.tcl.com/global/en/legal/terms-and-conditions
     
   • https://www.tcl.com/global/en/legal/privacy-notice
     

   *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete TCL Home from iPhone:

To delete TCL Home from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold TCL Home until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the TCL Home app.

Delete TCL Home from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose TCL Home, » then click "Uninstall".