How to Cancel My Health

How to Cancel My Health

Written by on 2020-12-18

We have made it super easy to cancel My Health+ by Intermountain subscription
at the root to avoid any and all mediums "Intermountain Healthcare" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does My Health's Cancellation Policy make you feel?

Complete My Health+ by Intermountain Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel My Health+ by Intermountain subscription at the root to avoid any and all mediums "Intermountain Healthcare" (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel My Health+ by Intermountain Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on My Health (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for My Health+ by Intermountain, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel My Health+ by Intermountain Subscription on your Android device

To cancel My Health subscription on Android, you need to realize that deleting the My Health app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the My Health+ by Intermountain subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your My Health subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel My Health+ by Intermountain Subscription on a Mac computer.

To cancel My Health subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the My Health+ by Intermountain app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel My Health+ by Intermountain Subscription on Paypal.

To cancel your My Health subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "My Health+ by Intermountain" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to My Health+ by Intermountain.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on My Health's website?

Here's how to cancel your My Health subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into My Health+ by Intermountain's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact My Health+ by Intermountain here →
  2. If the company has an app they developed in the Appstore, you can try contacting Intermountain Healthcare (the app developer) for help through the details of the app.

How to delete My Health account

You might have created an account on My Health during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to My Health via Justuseapp. Get all Contact details →

Bonus: How to Delete My Health+ by Intermountain from your iPhone or Android.

Delete My Health+ by Intermountain from iPhone.

To delete My Health from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold My Health+ by Intermountain until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the My Health+ by Intermountain app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete My Health+ by Intermountain from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose My Health+ by Intermountain, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

My Health's Cancellation Policy.

Our crowdsourced data from My Health and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a My Health subscription.

Have you rated? If you haven't rated My Health, Rate it here →.

What is My Health+ by Intermountain?

My Health+ is a personalized app by Intermountain Healthcare that brings powerful tools from across your health experience into one place. The app helps make it easier and more convenient for you to manage all aspects of your health – from booking an appointment to paying a bill. The features of My Health+ are designed to take the complexity out of managing your health, so you and your family can spend time living the healthiest lives possible. With My Health+ you can: - Message your providers - Manage family appointments and book appointments online - Easily access your health record - View your test results and prescription history - Pay bills in one place - Estimate your healthcare costs (for SelectHealth members) - Launch an online visit with your provider or Intermountain Connect Care - Check your symptoms and get advice on next steps - Get timely prompts for preventative care My Health+ is an expanded and improved version of Intermountain’s My Health patient portal. My Health+ is also available as a personalized web experience at

Have a Problem with My Health+ by Intermountain? Report Issue

Leave a comment:

Why should I report an Issue with My Health+ by Intermountain?

  1. Pulling issues faced by users like you is a good way to draw attention of My Health+ by Intermountain to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Health+ by Intermountain customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Health+ by Intermountain.

User reviews of My Health

  • By Dalaneyb1980


    I’ve been trying to view my messages on the app for 3 days now, and I keep getting a message saying there’s a problem fetching my messages. Please fix this!

  • By KeepSummerSafe

    Such a good start, keep going!

    Being a Utahn, and a current iOS native app developer for a slopes startup who's spent waaay too much time at a corporate back end systems job, its really cool to see IHC take on a project like this. I cant imagine how complex these features are. I'd definitely take this over the current... oh wait U of U and Mountain Star don't have one. Cool beans. That being said, there are pro's and con's. Overall Score 2/5: Please keep building this thing. Be the Facebook, not the MySpace. The app needs to exist because American healthcare needs innovative tools like this to stir change and thought provoking ways to look at care. I shared this app with a friend, all short-comings aknowledged and she found value. She was a new mother with a newborn with what she thought was a severe fever. She was conflicted if she should run to the ER. I told her to download the app, and get a doctor on a video conference. The doc walked her through a temperature reading, and talked her through what was a bad reading and a good reading, and consequently traded a $$$ bill into just $30 or so. Plus, kept an ER doc busy with a patient that probably needed the care. Sweet Pro's: Nice UI, mostly: This looks like a react app, and feels like one too. It's a nice setup. The artwork is on point, really good color themes. Didn't skip out on animations or filler art. And it actually has a design language, dang, MyFitnessPal can't even get that right. 4/5 stars Speed and Snappyness: Overall things load pretty quick. It's always hard to know whats going on in the back end. And health care is notorious for... not being snappy. This isn't Netflix or Amazon Prime, but it definitely isn't the KSL classifieds timing out as I day dream about cars. 4/5 stars Not so Pro's / Critique Input: So, where exactly do I go to find the version number for this app? I had to log out, then go to the front page where I login. Or should I go to the app store and see what I installed. That's weird and not really an industry standard. 1/5 stars It'd be sweet to set a profile picture for me. If my doctor can set one, why cant I? It'd make the whole proxy switch thing way easier too. Are you going to tell me that my nurse does not want to see my smiling face ;-) 4/5 stars Whoever wrote descriptions for the top left drop down menu really lost their energy after a while. Describing the profile menu item, what it does, excellent work, good information. Then down at the bottom "Glossary of Billing Terms: Terms of Glossary Billing". Welp if you dont care about then, why should I? 1/5 stars How can this be an end to end product if I cant manage my pharmaceuticals. So, in one app I can schedule an appointment, I can manage my appointment, I can even see what happened in that appointment and see what kind of care I got. I can see some labs from that visit. And I can even pay for that visit and track it with my insurance and see my payment history. Then, my doctor prescribed some drugs for my infection, where do I manage those? "Please download Intermountain Pharmacy" What! Thats the one thing that’s actually going to fix my problem? I need two apps now? What happened to "... brings powerful tools from across your health experience into one place." 1/5 stars Bugs: Updates: I recently went in to get my ticker checked with my primary care provider. They wired me up to the EKG and it was all good. I was excited to pop into the app and see an update that said "Visit Summary Electrocardiogram EKG". 'No way, can I see my EKG and actually get to be a part of my healthcare experience like the app description says I can?' Negative. First of all there are two visit summaries for the EKG, both have the same experience. In fact for the whole visit I have 5 "visit summaries". I believe that by definition defies the purpose of a summary. Maybe I should revert to calling my nurse for getting info on what happened. But for kicks and giggles I wanted to click on that EKG tile. It took 3-5 seconds, so meh speed. Brings you to a summary page, that says: - Caregiver provider not available (I'm pretty sure it was my primary care provider's MA who did it.) - Location not available (It was your clinic, at your location, it said Intermountain on it. yuno...) - Test results 0 available (Why did you tell me about this, you're killing me smalls.) - Vitals (Alright I get it, I know I'm obese, next point.) - Medication updates (These arent updates, these are all the meds I've had since forever, and they all say stopped except 2 of them. Maybe you consider it a feature to clean that up. I consider it a bug when it kills the user experience) - Billing (Spinny spinny, spinny spinny, whats on Netflix, an error occurred while retrieving visit details) Definitely 1/5 stars for that one, trying to shoot for a visit summary... you didn't summarize anything. A summary should aggregate the data and present it in a fancy and pleasing manner. Notifications: I recieved a notification 1 day after the update actually showed up on my 'dashboard' page. That isn't useful, thats annoying spam. I already checked it out on the app. Imagine Domino's dropping off a pizza and then telling me about it tomorrow. Not sure that helps. Then when I click on the super trustworthy link in the message that says nothing about My Health+, I am forwarded to a URL, that again says nothing about My Health+. Fish much? Then I login in and clench wondering if I'm going to give my credentials to someone or something not trustworthy. Then, the pièce de résistance I'm met with a "There was a problem loading the even. Please try again." Nice try, but maybe 2/5 stars for that one. It wasn't a complete failure, I guess I got a message.

  • By Elysab H

    Constantly crashing

    This app is constantly crashing. I am unable to view or do anything. Very frustrating! Myhealth is working fine so not sure what is going on. I received an email to participate in a “pilot experience”. It tells me it is unable to load. This is both connected to WiFi or using data.

  • By scsorensen

    Problem Loading Info

    Would love to write a real review but I keep getting a “We’re Sorry! There was an issue loading your information” when I login. Not only is that a useless error message but it’s frustrating since my MyHealth account is working fine.

  • By Try Tri

    Looks nice but won’t load info

    It goes through all the SSO credentials then gives an error that it can’t load information.

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