How to Cancel Swann Security

How to Cancel Swann Security

Written by on 2022-04-10

We have made it super easy to cancel Swann Security subscription
at the root to avoid any and all mediums "Swann Communications Pty Ltd" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Swann Security's Cancelation Policy


Complete Guide to Cancel and Delete Swann Security

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Swann Security to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Swann Security subscription at the root to avoid any and all mediums "Swann Communications Pty Ltd" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Swann Security Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Swann Security (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Swann Security, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Swann Security Subscription on your Android device

To cancel Swann Security subscription on Android, you need to realize that deleting the Swann Security app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Swann Security subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Swann Security subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Swann Security Subscription on a Mac computer.

To cancel Swann Security subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Swann Security app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Swann Security Subscription on Paypal.

To cancel your Swann Security subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Swann Security" or "Swann Communications Pty Ltd" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Swann Security.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Swann Security's website?

Here's how to cancel your Swann Security subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Swann Security's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Swann Security's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Swann Communications Pty Ltd (the app developer) for help through the details of the app.

How to delete Swann Security account

You might have created an account on Swann Security during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Swann Security via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Swann Security's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Swann Security from your iPhone or Android.

Delete Swann Security from iPhone.

To delete Swann Security from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Swann Security until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Swann Security app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Swann Security from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Swann Security, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Swann Security?

Our crowdsourced data from Swann Security and Justuseapp users, shows that it is Unrated to cancel a Swann Security subscription.

If you haven't rated Swann Security cancellation policy yet, Rate it here →.

What is Swann Security?

With Swann Security, everything is controllable via this single app. Swann’s wired security systems, including all of our latest DVR and NVR series, now work seamlessly with wireless solutions such as Swann's new range of Indoor and Outdoor Wi-Fi security cameras. A list of products that work with this app can be found here: Please note that other Swann CCTV and IP camera models will not work with this app. This page will be updated as new compatible products are released. Note: This app uses a data stream that will connect to your Swann system via 4G/5G or Wi-Fi. When using 4G/5G, the video from your Swann device may be considered "downloads" by your phone service provider and could contribute to any download limit your phone data plan may have. If you exceed any plan limits you may incur additional usage charges. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan. For assistance with this app, contact Swann Tech Support – [email protected]

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Swann Security? Report Issue

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Why should I report an Issue with Swann Security?

  1. Pulling issues faced by users like you is a good way to draw attention of Swann Security to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Swann Security customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Swann Security.

User reviews of Swann Security

  • By JLem246

    Everything I Didn’t Have Before

    I like to be able to see what’s going on on my property while I’m away and while I’m home. I like not being able to worry about going out of town because i can always look and see. I had a camera system from a company that rhymes with snorex that had an app that was confusing and hard to use. The quality of video was poor. There were no notifications. Half of the time I couldn’t even view my cameras. With this app I can view live and playback any time with no issues. The app is simple and easy to use. I get notifications anytime my system goes down and I am able to do so much more than before. Highly recommend this app and this company for all of your security needs.

  • By a.martinz

    Pretty good but has its downside.

    I’ve been with Swann for years now and they are a pretty good company, love the cameras. From viewing through the monitor it looks amazing, from viewing from this mobile app it looks pretty good but when I am on cellular and try to play the live view on high quality mode it just loads super slow and then just goes blank and tries to reconnect. I have an unlimited plan with great cell reception so it isn’t my phone, is there anything that can be done to fix this? Last thing, why are there so many apps!? It’s so difficult trying to find the right one. Other than that great company.

  • By EU201718

    Great with new update (2019)

    Swann is an extremely respected name in home video security, which is why I leaned toward them in choosing a system. Initially, their app was lackluster and left much to be desired. But, as they have said, they listen to their customers. I somewhat ‘held my breath’ seeing if they would really listen. Listen they did! Last update to the app (late 2019, latest version) was a VAST improvement (leaps and bounds IMHO) for user interface. Just a few more improvements would make this a 5 star app. For example, when the system does it’s weekly update/restart, you have to manually go in to the app in order to get notifications (almost like a refresh, would that be the right word?). I live in a high traffic/low crime area so I don’t check my notifications all the time or need to check the app daily. A minor inconvenience overall, but enough to keep it just out of the 5 star range for me. Keep up the great improvements guys!

  • By Cynstarz

    Updated version

    This new update is way better my cameras look better and I can play back but the only thing not working is when I filter to only play motion or anything besides putting All it doesn’t work. I have to press All so I can see my play back! I have an iPhone X Updates have been better but this last one it takes too long to log in it didn’t used to do that I don’t know if it was because the iOS update or the app itself live stream still has bad quality but the playback feature shows in very good quality and I can zoom in

  • By Jtibbs

    Works Well

    I have had the Swan surveillance system for 4 months now. I use the app many hours a day. I can honestly say the app works pretty darn well! The main problem for me is that I have to activate the screen by touching it every 30 seconds or so, since it goes dark. I had another system for years that wouldn’t lock the screen, while in Live View. Otherwise, very easy to setup, excellent quality, great picture. I would recommend, but hopefully they can add an option to prevent lock screen in Live View.

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