How to Cancel Alto

How to Cancel Alto

Written by on 2023-03-01

We have made it super easy to cancel Alto subscription
at the root to avoid any and all mediums "Alto Experience, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Alto?


Complete Guide to Cancel and Delete Alto

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Alto Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Alto (subscription) you want to review.
  3. Click Cancel.

How to Cancel Alto Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Alto (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Alto Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Alto app and then click on "Cancel Subscription".

How to Cancel Alto Subscription on Paypal:

To cancel your Alto subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Alto" or "Alto Experience, Inc." to cancel.

What to do if you Subscribed directly on Alto's Website:

  1. Reach out to Alto Experience, Inc. - the company behind Alto directly: Get all Alto's contact details here

  2. Visit Alto website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Alto account:

  1. Reach out directly to Alto via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Alto from iPhone:

To delete Alto from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Alto until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Alto app.

Delete Alto from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Alto, » then click "Uninstall".


At this app, your ride is our obsession. With new cars, professional employee drivers, and an elegant app that puts you in control, this app is creating a new standard for on-demand rides. Control your ride’s music, lighting, or set your driver to “do not disturb mode,” all from the touch of your app. With this app, you drive everything, except the car! At this app, safety is our top priority. Every this app driver is an employee of our company, undergoes a rigorous background check, and is thoroughly trained. We monitor our drivers in real-time to ensure you have an exceptional experience on every ride. Download the app and join this app to start riding! Once you request a ride, your driver will be there in ~10 minutes, every time. We run on your schedule with the promise of predictable timing. And once we show up, we’ll wait the first 5 minutes for free. Visit to learn more!

Reviews & Common Issues: 5 Comments

By llcouch

Alto is my go to

this app is my go to, the only rideshare I will use. I’ve been using them for a couple of months now and it is always a fantastic experience. Cars always clean, super friendly drivers, charging cords, water… I always feel like I’m getting a VIP ride. Their customer service is also top-notch. I requested a ride that could not be met during high demand and within minutes they sent me a text with a credit to use on my next ride. I highly, highly recommend them.

By Hoodrow15

Alto Review

I have had incredible experiences with this app so far! The cars are always on-time and clean, and the drivers have been super friendly and drive safely when getting me to my destination. I also love the “Do Not Disturb” function when I need to make a call during my ride or I just want to sit back and relax. I highly recommend everyone download this app. I won’t use anything but this app when I’m grabbing my next ride in Dallas!

By Lmfb91

Better than anything else out there

this app is the car service for today and more importantly, for tomorrow. App-based like we all know and love but rooted in service that feels personalized and lux. Why did we ever think it was okay to get into a random smelly car with a stranger? Thanks for breaking my bad habits and reminding me that safety is part of what we all pay for. Take my money this app, you have a customer for life.

By HDH08

Best car service!!

We have been so happy with our this app experiences. We originally signed up for the feee trial and immediately went to the monthly membership. Just recently we changed and signed up for the 6 month membership. The cars are always clean and the drivers are so professional. We have had Robert a few times and he is also so polite and nice to talk with! Keep up the amazing service!!!

By Dash2511

Alto for the win!

My friend introduced me to this app and I’m never going back to Uber. I love how I know what car I’m getting, the free water and charger, the “do not disturb” for those conference calls, how I can pick my own vibe, and the drivers are employees of this app. Because they are employees I feel 100% safer and they all love working for this app. If you are in the dfw area, highly recommend this app over any other service. You won’t regret it.

Have a Problem with Alto? Report Issue

Leave a comment:

Check Out How to cancel or delete: