How to Cancel Helbiz

A few things to note and do before cancelling:

1. The developer of Helbiz is Helbiz, Inc. and all inquiries must go to them.
2. Cancelling a subscription during a free trial may result in losing a free trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Helbiz?

It is Very Easy to Cancel a Helbiz subscription. (**Crowdsourced from Helbiz and Justuseapp users)
If you haven't rated Helbiz cancellation policy yet, Rate it here →.

How to Cancel Helbiz - Micromobility Hub Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Helbiz (subscription) you want to review.
3. Click Cancel.

How to Cancel Helbiz - Micromobility Hub Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Helbiz - Micromobility Hub (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Helbiz?

Removing card details from Helbiz if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Helbiz from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Helbiz - Micromobility Hub or any other website using your Justuseapp card.
5. Cancel the Helbiz subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Helbiz - Micromobility Hub Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Helbiz - Micromobility Hub app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Helbiz's Website:

1. Reach out to Helbiz, Inc. here »»


2. If the company has an app they developed in the Appstore, you can try contacting Helbiz, Inc. (the app developer) for help through the details of the app.

How to Cancel Helbiz - Micromobility Hub Subscription on Paypal:

To cancel your Helbiz subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Helbiz - Micromobility Hub" or "Helbiz, Inc." to cancel.

How to delete Helbiz account:

1. Reach out directly to Helbiz via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Helbiz - Micromobility Hub from iPhone:

1. On your homescreen, Tap and hold Helbiz - Micromobility Hub until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Helbiz - Micromobility Hub app.

Delete Helbiz - Micromobility Hub from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Helbiz - Micromobility Hub, » then click "Uninstall".