How to Cancel Helbiz

How to Cancel Helbiz

Written by on 2022-04-14

We have made it super easy to cancel Helbiz - Mobility & Kitchen subscription
at the root to avoid any and all mediums "Helbiz, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Helbiz's Cancelation Policy


Complete Guide to Cancel and Delete Helbiz - Mobility & Kitchen

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Helbiz - Mobility & Kitchen subscription at the root to avoid any and all mediums "Helbiz, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Helbiz - Mobility & Kitchen Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Helbiz (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Helbiz - Mobility & Kitchen, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Helbiz - Mobility & Kitchen Subscription on your Android device

To cancel Helbiz subscription on Android, you need to realize that deleting the Helbiz app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Helbiz - Mobility & Kitchen subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Helbiz subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Helbiz?

Removing card details from Helbiz if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Helbiz from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Helbiz - Mobility & Kitchen or any other website using your Justuseapp card.
  5. Cancel the Helbiz subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Helbiz directly. Get their Contact info →

How to Cancel Helbiz - Mobility & Kitchen Subscription on a Mac computer.

To cancel Helbiz subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Helbiz - Mobility & Kitchen app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Helbiz - Mobility & Kitchen Subscription on Paypal.

To cancel your Helbiz subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Helbiz - Mobility & Kitchen" or "Helbiz, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Helbiz - Mobility & Kitchen.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Helbiz's website?

Here's how to cancel your Helbiz subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Helbiz's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Helbiz's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Helbiz, Inc. (the app developer) for help through the details of the app.

How to delete Helbiz account

You might have created an account on Helbiz during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Helbiz via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Helbiz - Mobility & Kitchen from your iPhone or Android.

Delete Helbiz - Mobility & Kitchen from iPhone.

To delete Helbiz from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Helbiz - Mobility & Kitchen until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Helbiz - Mobility & Kitchen app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Helbiz - Mobility & Kitchen from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Helbiz - Mobility & Kitchen, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Helbiz?

Our crowdsourced data from Helbiz and Justuseapp users, shows that it is Very Easy to cancel a Helbiz subscription.

If you haven't rated Helbiz cancellation policy yet, Rate it here →.

What is Helbiz - Mobility & Kitchen?

With one single login you are accessing the world of Helbiz - Zoom around your city on electric scooters, bikes and mopeds, order food from top restaurants delivered directly to your door, and stream live sports while on the go or at home - all connected to your HelbizWallet allowing you to pay-as-you-go or enjoy our unlimited subscription across all our offerings. The following services are waiting for you: Ride Instantly rent fleets of electric vehicles with a tap, from e-scooters, e-bikes and e-mopeds from Helbiz, Skip and Mimoto. Food Delivery HelbizKitchen: Experience restaurant quality food delivered directly to your doorstep. Order food directly from a curated selection of top restaurants carefully selected and optimized for a home dining experience and track your delivery in real time. Access HelbizKitchen directly from inside the Helbiz app. Live Sports (coming soon) HelbizLive: From August 2021, all Helbiz users will have access to live sports streaming HelbizUnlimited ∞ Unlimited use of the entire Helbiz Universe - a monthly subscription that allows you to, take unlimited rides on our fleet of electric vehicles, enjoy unlimited free deliveries with HelbizKitchen and stream unlimited live sport through HelbizLive. Download Helbiz today and experience l freedom at your fingertips.
 For more information see

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Have a Problem with Helbiz - Mobility & Kitchen? Report Issue

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Why should I report an Issue with Helbiz - Mobility & Kitchen?

  1. Pulling issues faced by users like you is a good way to draw attention of Helbiz - Mobility & Kitchen to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Helbiz - Mobility & Kitchen customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Helbiz - Mobility & Kitchen.

User reviews of Helbiz

  • By bocconi student

    Needs more range

    Great around milan. Just wish they would extend the outer limits of the red zone as it makes it almost useless around bocconi.

  • By Lookingglasshealing

    Easily the best of the bunch

    Scooter has great acceleration and their upkeep of scooters is fantastic. Bird suffers from not having enough staff to work on units. This scooters is new and up to date

  • By Queen Afrodisiac

    Great ride!

    We were visiting friends for our 10th anniversary and rode and had an absolutely amazing time

  • By mightyrevolt

    Great idea, an even better app

    This app is great, really easy to use and visually is perfect

  • By sjovanovic95

    Amazing concept

    Great concept and breathtaking app 😄 User friendly app and super easy scooter rental 😀

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