We have made it super easy to delete Epic Authenticator account and/or app.
Table of Contents:
Things to note before removing Epic Authenticator:
Generally, here are your options if you need your account deleted:
Option 1: Reach out to Epic Authenticator via Justuseapp. Get all Contact details →
Option 2: Visit the Epic Authenticator website directly Here →
Option 3: Contact Epic Authenticator Support/ Customer Service:
How to Delete Epic Authenticator from your iPhone or Android.
To delete Epic Authenticator from your iPhone, Follow these steps:
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
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The Epic Authenticator app provides two-factor authentication for your Epic electronic health record system. Two-factor authentication makes your Epic credentials more secure by requiring another step to verify that it's you when you log in. Periodically when logging into Epic you'll receive a notification on your phone. Tap the notification to indicate that it's you and finish logging in. In case you miss the notification, you can also log in by typing in a temporary passcode displayed in the Epic Authenticator app. Your organization must set up Epic two-factor authentication before you can use the app, and you'll need to enroll your Epic Authenticator device in Epic. To get started, refer to the directions provided by your organization, or contact your organization's help desk.