How to Cancel Wheels

How to Cancel Wheels

Written by on 2022-04-03

We have made it super easy to cancel Wheels - Ride Safe subscription
at the root to avoid any and all mediums "Wheels Labs, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Wheels's Cancelation Policy


Complete Guide to Cancel and Delete Wheels - Ride Safe

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Wheels - Ride Safe subscription at the root to avoid any and all mediums "Wheels Labs, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Wheels - Ride Safe Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Wheels (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Wheels - Ride Safe, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Wheels - Ride Safe Subscription on your Android device

To cancel Wheels subscription on Android, you need to realize that deleting the Wheels app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Wheels - Ride Safe subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Wheels subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Wheels?

Removing card details from Wheels if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Wheels from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Wheels - Ride Safe or any other website using your Justuseapp card.
  5. Cancel the Wheels subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Wheels directly. Get their Contact info →

How to Cancel Wheels - Ride Safe Subscription on a Mac computer.

To cancel Wheels subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Wheels - Ride Safe app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Wheels - Ride Safe Subscription on Paypal.

To cancel your Wheels subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Wheels - Ride Safe" or "Wheels Labs, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Wheels - Ride Safe.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Wheels's website?

Here's how to cancel your Wheels subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Wheels's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Wheels's contact details here

  2. Visit the website of Wheels. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Wheels account

You might have created an account on Wheels during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Wheels via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Wheels - Ride Safe from your iPhone or Android.

Delete Wheels - Ride Safe from iPhone.

To delete Wheels from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Wheels - Ride Safe until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Wheels - Ride Safe app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Wheels - Ride Safe from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Wheels - Ride Safe, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Wheels?

Our crowdsourced data from Wheels and Justuseapp users, shows that it is Very Easy to cancel a Wheels subscription.

If you haven't rated Wheels cancellation policy yet, Rate it here →.

What is Wheels - Ride Safe?

Get to where you need to go – the safer and easier way. Wheels provides a fleet of electric, shared vehicles throughout your city that can be accessed directly within this easy-to-use app. Ride for your commute, ride to lunch, ride to your daily coffee, ride for fun if you like. Enjoy the ride, but remember - Safety First! GETTING STARTED IS FAST AND EASY - Download this app, and open up the map to find a Wheels near you. Please note that you will only see bikes within a few miles of your current location. - Scan or type the QR code on the Wheels device to unlock it, and start riding. - Enjoy a safe ride to your destination, using a helmet and bike lanes where available - When finished, park the device responsibly, making sure to avoid blocking any pedestrian paths. LONG TERM RENTAL OPTION Want to rent a Wheels device long-term? Visit our rental website at for more information. RIDE SAFER Wheels is dedicated to bringing safe, low-cost, environmentally-friendly transportation to communities around the world. We’ve reimagined micro-mobility to make it more accessible, safer, and more convenient than ever before. Everything we do is designed to deliver an exceptional experience for riders worldwide. We require all riders to be at least 18 years old with a valid ID card to ride. WHY WHEELS IS SAFER AND EASIER TO USE Wheels is more accessible than a standard bike thanks to its electric motor and pedal-less design. With its lower center of gravity and mult...

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Have a Problem with Wheels - Ride Safe? Report Issue

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Why should I report an Issue with Wheels - Ride Safe?

  1. Pulling issues faced by users like you is a good way to draw attention of Wheels - Ride Safe to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Wheels - Ride Safe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wheels - Ride Safe.

User reviews of Wheels

  • By kben9891

    Fun for my whole (adult) family!

    Was visiting family in SD and stumbled upon Wheels nearby my sisters place and decided to give it a try. Loved the speed and control I had throughout the ride! I even convinced my 62 year old mom to give it a shot and she had a blast. At one point I had the whole family of seven on them with our music playing through the bike! I can definitely see how these could be used to commute in a dense place like downtown SD. Compared to the competition I can’t see how these won’t catch on (or already are! Saw so many people on them throughout the couple days I was in town). Can’t wait for them to be in my town

  • By pixellava


    Just went from downtown San Diego to Liberty Station along the waterfront and my face hurts from smiling😆. Best $10 I’ve spent in a long time. The bike was clean, charged up and in excellent condition. I brought wet wipes to clean the grips but they weren’t needed (Birds always need wet wipes). It was super easy to unlock, felt very solid and safe and ... it was SO FUN to ride! Zipping silently along San Diego Bay in the warm sunshine with the breeze on my face and palm trees swaying, all I need is a margarita now! Freakin’ awesome. I want to buy one now. 🌈🚲✊🏼

  • By JonnyAhron

    activation fee = bogus & Unnecessary but the $ per minute is worth it.

    Honestly, the dollar should be imposed on a minimum minute usage basis on the back-end. Think about it...if my bike runs out of juice or if my trip is longer than most, I have to pay that fee again and again!? What if your bike just freezes, I have to eat that fee!? And what, I’m gonna really chase you down for a single one dollar issue?! You guys are smart but let the people eat CAKE! !! CHARGE THE ONE DOLLAR SAUSAGE FEE ON THE BACK END IF CUSTOMERS DO NOT USE THE BIKES FOR A MINIMUM OF YOUR TOTAL COST @ ur BREAK EVEN POINT. just sayin...until then, 4-stars. I am deliberately trying to not pull off two stars for this issue. Ok. Enjoy. The bike is pretty darn fun guys and it’s much faster then those cheapie little scooters that break your hands from hitting Los Angeles potholes with concrete tires. You know what I’m talking about! And you guys want to level up with the cheapie scooter company’s and charge the EXACT SAME FEE FROM FRONT TO BACK!? Cmon be original!

  • By TheCowOfNow

    Fun ride but app doesn’t let you know where parking zones are

    I recently too a wheels to ride to dinner to avoid my car today. The bike it myself was fine for the most part , brakes were pretty worn down but in LA it’s not like you’re going 50. The issue arose when I got to my destination and told that I was in a no parking zone This is perfectly reasonable except that the app doesn’t show you where any nearby parking zones are so instead of ending my ride within let’s say five minutes of me looking for a place to park it cost me another 15 minutes of wandering around hoping to find a parking zone and ultimately I had to uninstall the app and I hope that I don’t get charged as the ride was never truly ended I understand that a lot of parts of Los Angeles don’t allow these types of machines and that’s fine but as a casual user I don’t exactly know the hardlines where Beverly Hills starts and ends The fact that the app doesn’t point you in a direction to facilitate you ending it right it’s completely ridiculous

  • By prof burkz

    So incredibly dangerous! Just fell off one, never using again.

    Let me start off by saying I ride birds/limes/jumps/lyfts on a regular basis. I recently saw a friend riding these so was interested to try it out. I am extremely disappointed that these bikes have made it too the streets. Instead of having a lever as throttle, like they should the throttle is on the right handle bar. This makes using the back brake extremely dangerous as it’s incredibly challenging to grip the brake without accelerating more. This leaves many to use the left front brake. The fact that there is no necessity to push yourself a bit before throttling causes for occasional flipping over of the bike when waiting at a traffic light should your hand accidentally roll the grip, throttle. The throttle is extremely frustrating to use. If a rider wants to “cruise” it is extremely inconvenient to just twist the throttle from a regular parallel with the ground hand position. This leaves the rider with grabbing the throttle from a hand position that is tiled forward with further restricts the use of the back brake in a short notice situation. Additionally, the horn is a button which has a considerable delay which makes it much less useful than the traditional spring bell. None of the issues described and many more are seen with traditional upright scooters. Congratulations Wheels on creating satans cycle!

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