How to Cancel Principal

How to Cancel Principal

Written by on 2022-03-25

We have made it super easy to cancel Principal® subscription
at the root to avoid any and all mediums "Principal Financial Group" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Principal's Cancelation Policy


Complete Guide to Cancel and Delete Principal®

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Principal to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Principal® subscription at the root to avoid any and all mediums "Principal Financial Group" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Principal® Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Principal (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Principal®, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Principal® Subscription on your Android device

To cancel Principal subscription on Android, you need to realize that deleting the Principal app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Principal® subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Principal subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Principal?

Removing card details from Principal if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Principal from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Principal® or any other website using your Justuseapp card.
  5. Cancel the Principal subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Principal directly. Get their Contact info →

How to Cancel Principal® Subscription on a Mac computer.

To cancel Principal subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Principal® app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Principal® Subscription on Paypal.

To cancel your Principal subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Principal®" or "Principal Financial Group" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Principal®.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Principal's website?

Here's how to cancel your Principal subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Principal's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Principal's contact details here

  2. Visit the website of Principal. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Principal account

You might have created an account on Principal during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Principal via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Principal's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Principal® from your iPhone or Android.

Delete Principal® from iPhone.

To delete Principal from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Principal® until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Principal® app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Principal® from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Principal®, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Principal?

Our crowdsourced data from Principal and Justuseapp users, shows that it is Very Easy to cancel a Principal subscription.

If you haven't rated Principal cancellation policy yet, Rate it here →.

What is Principal®?

Meet our Principal® app dedicated to helping you build your future. Make moves on your retirement account(s) and feel great that you can move toward your goals. Download our streamlined, trustworthy and wicked sleek app, now. Log in to the app for retirement account information and: • Check your defined contribution account details (i.e. account balances, vested balances) • View your defined benefit, nonqualified and employee stock ownership plan details • Change the contribution rate to your retirement account • Make transfers between investment options or change how your upcoming contributions are invested • View the status of a loan and loan details While you’re there, gain access to your insurance information too. The availability of information and functionality will vary depending on your employer’s plan type(s). To make changes not available on the app, visit Some screens may contain more information than is illustrated in the samples. This document is intended to be educational in nature and is not intended to be taken as a recommendation. Insurance products and plan administrative services provided through Principal Life Insurance Co., a member of the Principal Financial Group®, Des Moines, IA 50392. Visit our online privacy policy at © 2019 Principal Financial Services, Inc. 600144-092018

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Have a Problem with Principal®? Report Issue

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Why should I report an Issue with Principal®?

  1. Pulling issues faced by users like you is a good way to draw attention of Principal® to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Principal® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Principal®.

User reviews of Principal

  • By Ralph of SC


    PFG is an extremely professional company. They offer excellent 401K plans and their website is very user friendly. PFG is not typically out in front for new and innovative ideas, but they do provide those items after they have been proven in the marketplace!

  • By shawnporter


    I use the app to look at my 401k account. I can easily see: balances, transaction history, fund allocation, contribution rate. I changed my contribution rate and it was super easy. First login was so smooth thanks to iOS remembering my password and the auto-filing of the text confirmation number.

  • By CarolinaBill

    What a Trash App

    I have not been able to open this App for about 2-3 weeks. I click on the App and wait and it simply closes and I am back at my phone home screen looking at this app icon. What has happened this app is now trash and worthless.

  • By Bellgrl

    Great improvements!

    Great improvements over the prior app, linking in more account types as well as seamless links without logging in again to the full website on a mobile browser for content not included in the app. The only thing I miss: Personalized Rate of Return for each investment subaccount within 401(k) plans. It is available for the composite portfolio, just not for the individual investments used like it is on the full site. I REALLY miss this feature in the app!

  • By ElBarto247

    Ok but expect more from Principal

    Disclosure, I have a 401k with self trading ability within the account. Account is much more iPhone screen friendly. Layout is better and more information with less clicks then previous app. But app is still lacking options to make changes to my self trading account. In fact it missing all information of the account (at least previous app opened a web browser). This “NEW” app doesn’t even acknowledge I have the ability. Overall I would say better but not the were it should be.

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