How to Cancel DoNotPay

How to Cancel DoNotPay

Written by on 2020-12-11

We have made it super easy to cancel DoNotPay subscription
at the root to avoid any and all mediums "joshua browder" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate DoNotPay's Cancelation Policy


Complete Guide to Cancel and Delete DoNotPay

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel DoNotPay subscription at the root to avoid any and all mediums "joshua browder" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel DoNotPay Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on DoNotPay (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for DoNotPay, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel DoNotPay Subscription on your Android device

To cancel DoNotPay subscription on Android, you need to realize that deleting the DoNotPay app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the DoNotPay subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your DoNotPay subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from DoNotPay?

Removing card details from DoNotPay if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like DoNotPay from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on DoNotPay or any other website using your Justuseapp card.
  5. Cancel the DoNotPay subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact DoNotPay directly. Get their Contact info →

How to Cancel DoNotPay Subscription on a Mac computer.

To cancel DoNotPay subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the DoNotPay app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel DoNotPay Subscription on Paypal.

To cancel your DoNotPay subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "DoNotPay" or "joshua browder" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to DoNotPay.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on DoNotPay's website?

Here's how to cancel your DoNotPay subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into DoNotPay's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all DoNotPay's contact details here

  2. Visit the website of DoNotPay. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete DoNotPay account

You might have created an account on DoNotPay during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to DoNotPay via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete DoNotPay from your iPhone or Android.

Delete DoNotPay from iPhone.

To delete DoNotPay from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold DoNotPay until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the DoNotPay app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete DoNotPay from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose DoNotPay, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete DoNotPay?

Our crowdsourced data from DoNotPay and Justuseapp users, shows that it is Very Easy to cancel a DoNotPay subscription.

If you haven't rated DoNotPay cancellation policy yet, Rate it here →.

What is DoNotPay?

The DoNotPay app is the home of the world's first robot lawyer. Fight corporations, beat bureaucracy and sue anyone at the press of a button. --------- "DoNotPay is the hero the world needs." - TIME Magazine "A chatbot called DoNotPay has saved motorists millions in parking fines." - The Wall Street Journal "DoNotPay took the legal world by storm." - Bloomberg "Sue Equifax for up to $25,000 without a lawyer" - The Verge --------- How does it work? FIGHT CORPORATIONS: let us know your problem and we will contact the corporation for you. Never have to waste hours on the phone again! BEAT BUREAUCRACY: appeal your parking and traffic tickets and have government paperwork (DMV, SSA, TSA etc) completed automatically. FIND HIDDEN MONEY: even if you don't have a problem, DoNotPay can analyze your accounts to find hidden money. For example, bank fee refunds. SUE ANYONE: owed more than $500? DoNotPay allows you to generate demand letters, court filings and even a script to read in court to get your money back. ------- Please email [email protected] for questions, comments and concerns.

Stop ridiculous app charges!

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Reported Issues: 2 Comments

By Elijah pierce
Apr 19 2022

I would like to cancel my service and get a full refund please ... I did not do it someone else did it from my phone just trying to waste my money please issue me a full refund

By Pam Champagne
Apr 07 2022

Charge $36 twice & was just checking to see what this app. Is all about. Not rich & would like to have my $72 back right away!

Have a Problem with DoNotPay? Report Issue

Leave a comment:

Why should I report an Issue with DoNotPay?

  1. Pulling issues faced by users like you is a good way to draw attention of DoNotPay to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DoNotPay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DoNotPay.

User reviews of DoNotPay

  • By RoboBoy SF

    So far, so good!

    A couple of the activities are a bit challenging for me to understand the current status of, and how to get them started, for example, the ability to generate a spam-catcher credit card number is great, but the app doesn’t explicitly say that this is an activity I am meant to do while on the phone with the actual spammer, meaning I should not prepare this number ahead of time. That “limitation” is perfectly understandable, and now that I get it, it’s no problem, but I felt frustrated trying to figure out how to get it done right up to the step prior to actually ‘pulling the trigger’ when finally the web-based version of the portal finally said “don’t do this until you’re on the phone” then I calmed down. LOL ... same thing with activating the free trial credit card number, which I still haven’t figured out how to do yet.

  • By Acurately

    Awesome app!

    This app has saved me from almost everything happening in my life right now! This app has put back my bank fees, help remove some subscriptions in turn helped to get them refunded and also worked out my small claims case I had to file against old landlord for non refund of deposit. With all these extra adds they added the possibility of companies and government doing me wrong are starting to look like little to some. But it feels good to win sometimes when you know you are right. They have worked out glitches from first version and added a lot more features. This is not a fake or made up review I’m dead serious on all I have told you. I would definitely say try it out especially if you are blessed with life problems like I am!

  • By TheTechAppReviewer

    Money saver!!

    So I’ve been using this app for the past couple of months and I have to say I’m pretty impressed. I’ve only used 2 of dnp’s features which is the bank fee refunds and parking ticket disputes, but the fact that it’s worked is what astounds me. I didn’t really expect much from it, just found out about it through a verge article, but pretty great considering I didn’t have to pay anything for it. I already told my parents and friends about this, but I see that some people aren’t having much luck. It worked for me so it may be a bit of a toss up, but if it works for you - consider yourself lucky :)

  • By thecodercody

    Best App Ever Made ....EVER

    This will change your whole life. I never wait on hold anymore, it knows all the departments' direct phone numbers of every company i deal with, waits on hold for me, i can listen in on other people's calls who gave permission, and people can listen on mine, too, since i gave permission to record, and it tells you the current wait times, and this actually works. there are dozens of other features that truly are equally useful, like automatically appealing any traffic tickets, filling out government/VA and DMV papers and scheduling appointments for me, etc. THIS WILL CHANGE YOUR LIFE FOREVER

  • By Tejas Manohar

    Saved me hundreds

    DoNotPay has personally saved me hundreds of dollars so writing this review feels like the smallest way to give back. I’ve been an early user from parking tickets to credit card fees to most recently, their features around automatically filing support tickets for refunds on Uber rides that I shouldn’t be paying full price for (slow drivers, problems with other pickups). The team behind this app releases new features non-stop, and each time, I’m surprised there’s yet a new way to save... and they make it so easy, too. Excited to see what’s next!!

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