We have made it super easy to delete DB Secure Authenticator account and/or app.
Table of Contents:
Things to note before removing DB Secure Authenticator:
Generally, here are your options if you need your account deleted:
Option 1: Reach out to DB Secure Authenticator via Justuseapp. Get all Contact details →
Option 2: Visit the DB Secure Authenticator website directly Here →
Option 3: Contact DB Secure Authenticator Support/ Customer Service:
How to Delete DB Secure Authenticator from your iPhone or Android.
To delete DB Secure Authenticator from your iPhone, Follow these steps:
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
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DB Secure Authenticator provides customers with a two-factor authentication solution for logging into accounts and for authorising transactions. For signing transactions on Deutsche Bank’s Online and Mobile banking platforms, customers from Germany can use the photoTAN app, which can be downloaded from the app store. There is a choice of 4 functions within the app: 1. Scan QR Code: Using your phone’s camera, a QR-code is scanned on-screen and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorising transactions. 2. Generate a One-Time Password (OTP): On request, the app generates a numeric code which may be used for logging into a DB banking application. 3. Challenge / Response: When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app and a response code is provided. This function is used for customer identification via the telephone. 4. Authorising transactions: If...