How to Cancel VPN Surfshark

How to Cancel VPN Surfshark

Written by on 2022-08-22

We have made it super easy to cancel VPN Surfshark subscription
at the root to avoid any and all mediums "Surfshark" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate VPN Surfshark's Cancelation Policy


Complete Guide to Cancel and Delete VPN Surfshark

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of VPN Surfshark to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel VPN Surfshark subscription at the root to avoid any and all mediums "Surfshark" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel VPN Surfshark Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on VPN Surfshark (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for VPN Surfshark, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel VPN Surfshark Subscription on your Android device

To cancel VPN Surfshark subscription on Android, you need to realize that deleting the VPN Surfshark app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the VPN Surfshark subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your VPN Surfshark subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from VPN Surfshark?

Removing card details from VPN Surfshark if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like VPN Surfshark from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on VPN Surfshark or any other website using your Justuseapp card.
  5. Cancel the VPN Surfshark subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact VPN Surfshark directly. Get their Contact info →

How to Cancel VPN Surfshark Subscription on a Mac computer.

To cancel VPN Surfshark subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the VPN Surfshark app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel VPN Surfshark Subscription on Paypal.

To cancel your VPN Surfshark subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "VPN Surfshark" or "Surfshark" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to VPN Surfshark.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on VPN Surfshark's website?

Here's how to cancel your VPN Surfshark subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into VPN Surfshark's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all VPN Surfshark's contact details here

  2. Visit the website of VPN Surfshark. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete VPN Surfshark account

You might have created an account on VPN Surfshark during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to VPN Surfshark via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check VPN Surfshark's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete VPN Surfshark from your iPhone or Android.

Delete VPN Surfshark from iPhone.

To delete VPN Surfshark from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold VPN Surfshark until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the VPN Surfshark app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete VPN Surfshark from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose VPN Surfshark, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete VPN Surfshark?

Our crowdsourced data from VPN Surfshark and Justuseapp users, shows that it is Very Difficult to cancel a VPN Surfshark subscription.

If you haven't rated VPN Surfshark cancellation policy yet, Rate it here →.

What is VPN Surfshark?

Wherever you go, your phone goes. And so does your private information. We made it our mission to secure your digital life, with zero effort on your part. Your privacy and security are important - but it takes a lot of time to manage things like that. Unless, that is, you install Surfshark VPN. 〈 WHAT THE APP HELPS YOU DO 〉 ▸ Secure your identity online ▸ Make sure every public Wi-Fi is safe ▸ Stay private with our strict no-logs policy ▸ Encrypt all your traffic to protect it from snoopers ▸ Keep your real location unknown ▸ Protect all the devices you have ▸ Get help from 24/7 live support team 〈 WHAT THE EXPERTS THINK 〉 “It’s a one-stop VPN for privacy and security online, with a surprisingly deep list of extra tools and features.” - “It is a pleasure to see a new VPN service come across my desk that gets so much right. Overall, it's an excellent product.” - “Surfshark is a speedy and powerful VPN with an array of advanced features.” - 〈 WHAT YOU’LL LOVE TO DO WITH IT 〉 ▸ Hiding your IP to make sure it remains private ▸ Using online banking securely ▸ Connecting to any of our 3200+ servers in 65+ countries ▸ Sending and downloading confidential or private files safely ▸ Protecting yourself from DDoS or doxxing attacks while gaming ▸ Being seamlessly private & secure online, every day! ---------------------------------------------- 〈 AUTOMATIC RENEWAL 〉 • Surfshark is a paid service so you’ll need a subscription t...

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Reported Issues: 4 Comments

By William Bates
Sep 20 2022

My issue was,some apps would load and play 7+ SBS ondemand,Maori to,others would load and would not play,ABC iview,10play,saying not in geo area etc

Other times they might load and work ,then the next day they wouldn't,or back to this doesn't play outside Australia

Have tried different protocols,as well as all Aussie locations

Uninstall reinstall,spending more time trying to set it up than watching

By Alan gibbs
Aug 01 2022

I wish to cancel my subscription renewal as I no longer use this , many thanks

By Elvin DeShazo
Feb 22 2022

Please cancel my service(?). I can no longer play the games + "too many attempts to login, changed password but not on my phone. Chat sessions are no help. asked to login with code, tried but instructions failed, etc., etc., etc.
I will browse (unprotected

for some other VPN service hopefully get connected. Here's hoping that somehow you will get control of your web site, messaging , etc. ADIOS!

May 15 2021

Can't cancel surfshark VPN on Windows!!

Have a Problem with VPN Surfshark? Report Issue

Leave a comment:

Why should I report an Issue with VPN Surfshark?

  1. Pulling issues faced by users like you is a good way to draw attention of VPN Surfshark to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VPN Surfshark customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VPN Surfshark.

User reviews of VPN Surfshark

  • By DyreLogan

    I hardly EVER give 5 stars

    Surfshark is hands down the best VPN I have used. And I have used quite a bit. Hola, Betternet, Hotspot Shield, ExpressVPN, you name it. Not one of them comes close to Surfshark! The servers are speedy. Your privacy is real. I looked up my IP several times and I am most definitely in the country I selected. And privacy is what you really want these days. And Surfshark gives you that. Customer service? Are you kidding me? They answer immediately in chat and are extremely helpful? I don’t think I have ever had this much help from a VPN company. When I asked questions in chat over at ExpressVPN all they wanted to do was sell me an extremely expensive subscription. Surfshark takes the time to help you, guide you through the process, even if you know next to nothing about WiFi, VPN’s or are not really tech savvy. Hands down, Surfshark is the best VPN I have ever used. I stated as much above and I will stand by it. And it really is very affordable. It works every single day, every single time you connect. And they are constantly making it better and updating the app. If you have an issue, which has been rare for me, they are on top of it. Very helpful. Very friendly. Very knowledgeable. I will definitively continue being a subscriber.

  • By Mr.Jlpz

    Needs work but great (went here after expressvpn)

    I had expressvpn until I came across and did research on Surfshark vpn. I have around 232 mbps download with my wifi and I get 220 with the vpn, which is just like expressvpn but cheaper! Only downside is the optimal location the app finds is not truly the best location so you will have to jump around locations near you to find the best one. Once you found it, just turn on killswitch and you’ll always be on it. I have not noticed and interference with apps and the customer support team is great. Glad i signed up with the promotion.

  • By Airborne82ndSF

    I have to give this app 5 Stars

    I had Cyberghost,Aloha,ExpressVpn,Nord,and several others. First off this VPN in comparison to the others I have tried can go head to head with any of them as far as speed. Shark loses about 10 megabytes when set to optimum for me which is nothing compared to some of the others. Some of the other features Serious AD Blocker . Unlimited devices!!! The promotion is awesome. You can’t beat this VPN for the features or the price. The AD Blocker alone is worth the subscription fee to me. Privacy policy is very good.


    Best vpn service without question

    I mean look at the features... Unlimited devices allowed for real!!! Who else provides that?? You really can link unlimited devices to one single account with such a low price and such a great quality of service... Absolutely love it. I used many different vpns and I'm telling you,there isn't any other service that could be compared with this one. Connections speed is good. Supports all the possible platforms with great apps. It has all the possible locations. White list feature which is awesome (not available in ios though). Low price and unlimited simultaneous connections. What else you can expect?? I'm totally surprised with this brand new vpn service. And I'm totally happy with it. I checked unlimited devices linking and it works just fine. Best vpn service in my opinion...

  • By dudolo5

    Extremely good value for money

    Price is cheaper compared to other similar services but quality is almost as good. Most servers have a pretty good speed and they rarely disconnect. App is easy to use and works perfectly. Location list is not exhaustive but most of the location you will likely need are present. Definitely the best value on the mark, highly recommended! Hope they can keep it up!

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