How to Cancel WooCommerce

How to Cancel WooCommerce

Written by on 2023-03-06

We have made it super easy to cancel WooCommerce subscription
at the root to avoid any and all mediums "Automattic" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel WooCommerce?


Complete Guide to Cancel and Delete WooCommerce

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of WooCommerce to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete WooCommerce?

It is Impossible to Cancel a WooCommerce subscription. (**Crowdsourced from WooCommerce and Justuseapp users)
If you haven't rated WooCommerce cancellation policy yet, Rate it here →.


How to Cancel WooCommerce Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the WooCommerce (subscription) you want to review.
  3. Click Cancel.

How to Cancel WooCommerce Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on WooCommerce (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel WooCommerce Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the WooCommerce app and then click on "Cancel Subscription".

How to Cancel WooCommerce Subscription on Paypal:

To cancel your WooCommerce subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "WooCommerce" or "Automattic" to cancel.

What to do if you Subscribed directly on WooCommerce's Website:

  1. Reach out to Automattic - the company behind WooCommerce directly: Get all WooCommerce's contact details here

  2. Visit WooCommerce website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete WooCommerce account:

  1. Reach out directly to WooCommerce via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check WooCommerce's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete WooCommerce from iPhone:

To delete WooCommerce from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold WooCommerce until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the WooCommerce app.

Delete WooCommerce from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose WooCommerce, » then click "Uninstall".


Manage your business on the go with the this app Mobile App. Add products, create orders, take quick payments, and keep an eye on new sales and key stats in real time. Add and edit products with a touch Get started in seconds! Create, group, and publish products directly from your iPhone or iPad. Capture your creativity the moment it strikes – turn your ideas into products immediately, or save them as drafts for later. Create orders on the fly Once you have some products created, it’s simple. Choose items from your catalog, add shipping, and then fill in customer details to quickly create an order that syncs with your inventory. Take payments in person Collect physical payments using this app In-Person Payments and a card reader (available in the US and Canada). Start a new order – or find an existing one that’s pending payment – and collect payment using the card reader or a digital wallet, such as Apple Pay. Get notified of every sale Now that you’re actively selling, never miss an order or a review. Keep yourself in the loop by enabling real-time alerts – and listen for that addictive “cha-ching” sound that comes with each new sale! Track sales and bestselling products See which products are winning at a glance. Keep tabs on your overall revenue, order count, and visitor data by week, month, and year. Knowledge = power. this app is the world’s most customizable open-source eCommerce platform. Whether you’re launching a business, taking brick-and-mortar retail online, or developing sites for clients, use this app for a store that powerfully blends content and commerce. Requirements: this app v3.5+. View the Privacy Notice for California users at

Reviews & Common Issues: 5 Comments

By Alex Schaef

Absolutely Perfect

Looking at some of the negative reviews I see certain people are opposed to using Jetpack to connect with their Wordpress website. I personally don’t understand the issue. This application is great. We just completely revamped our e-commerce website and having a tool like this is extremely helpful. Our staff now can receive direct store notifications in real time. No more overflowing email inboxes and going back and fourth to our computers to fulfill/update orders. When a new order comes in, all the needed info comes right to our smartphones. We can then verify payment (completed transactions appear in order notes), update the order status, and send customers an additional note with their parcel tracking number. This is all done without leaving the app. If you’re a small store this application may not be necessary for you to operate successfully, but it would still be a nice tool in your pocket. Works as intended. I have no complaints and would recommend to anyone using this app.

By Yosm3l

Error sync everytime

The app is very useful to see reports and check product sales. The synchronization with the sales order is too poor, I'm always got a message "Unable to refresh the list" I never can check my orders on real time. this app is the best e-commerce platform I used but the app must be updated and improved. You guys have a great e-commerce platform, but the app definitely need improvement. Sorry but my English is not fluid at all.

By Legit_Remix

Amazing App! Must Have! 10/10 A++

If you eCommerce site is not using this app than your doing something wrong.... seriously! This app is truly amazing, the consistent updates and new features make managing your products and inventory very easy. I can wait for feature options!

By wjd28

Could use some improvements.

Look, thanks for taking the time to try to make this work. Can’t always get things right the first time so I understand that. Here are some gripes or constructive criticisms. 1. The new order notification sound MUST be customizable by the user. The current sound just about gives me a heart attack every time it goes off. I want to change it! ..... now! 2. Please let users set the date range for orders and stats. A more common day month years would be nice. That’s all I have for now. Thanks Wil

By Mike Withered

not bad not great

has limited functionality but is a clean interface. i’d like to be able to see more order details like shipping method chosen and products ordered to catch expedited shipments. Also it doesn’t seem to refresh well on its own. i have to manually refresh a few times to get the display to match the notification count on the icon so that’s a little cumbersome. But at the end of the day, it’s a free app for a free ecomm platform that otherwise has been really great. Maybe a paid premium admin app should be considered.

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