delete LA Wallet

How to Delete LA Wallet

Published by Louisiana Division of Administration on 2024-01-03

We have made it super easy to delete LA Wallet account and/or app.


Guide to Delete LA Wallet

Things to note before removing LA Wallet:

  1. The developer of LA Wallet is Louisiana Division of Administration and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Louisiana Division of Administration holding their data to delete it. The law mandates that Louisiana Division of Administration must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Louisiana Division of Administration delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete LA Wallet account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to LA Wallet via Justuseapp. Get all Contact details →

Option 2: Visit the LA Wallet website directly Here →

Option 3:   Contact LA Wallet Support/ Customer Service:

  1. 100% Contact Match


How to Delete LA Wallet from your iPhone or Android.


Delete LA Wallet from iPhone.

To delete LA Wallet from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold LA Wallet until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the LA Wallet app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete LA Wallet from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose LA Wallet, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with LA Wallet? Report Issue

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Reviews & Common Issues: 8 Comments

3.4 out of 5

By Betsey Snider

6 months ago

Covid booster was not added to Smart Health card. I refreshed many times. What else can I do? Thanks

By Christopher Hunt

7 months ago

I forgot my password to la wallet

By ronald

2 years ago

i would like to cancel the la wallet so restart the la wallet all over again

By Jànice Ashford

2 years ago

I'm trying to cancel my accounts to the email list Ed I have to account and I can't put in my new driver license

By Marcil Ducre

2 years ago

I can't get LA Wallet because I attempted to register in the past but I was unable to complete the process. How do I get LA Wallet now? When I scan my license I get the message that it belongs to another account

By Karuscia Shavers

2 years ago

Account lock how do reset because it continues to state email already exist

By Alberta Jones

2 years ago

Getting a message that my license is already linked to another account.

By Ricky J Hebert

2 years ago

does not allow me to ad to my new phone it tells me there is a excisting account with that information .Iknow that but will not let me add my picture license.


What is LA Wallet?

LA Wallet will allow you to keep a digital representation of your current Louisiana-issued state ID or driver's license. The app will generate a unique image that is 100% Legal for driving purposes per Louisiana law of Act 625 of the 2016 session and approved by the Louisiana ATC for age-restricted purchases at various local restaurants, bars, and retail outlets. Once a user activates their current, valid license in LA Wallet, the digital driver’s license is valid for the life of the user’s current identity credential issuance. When the user’s physical license expires, they must renew their license with the OMV or through the LA Wallet app, if eligible. Additionally, LA Wallet offers the paid service VerifyYou™ Pro, an age-verification tool that helps keep businesses ATC compliant when offering home delivery of age-restricted goods.



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