delete J.O.E.

How to Delete J.O.E.

Published by JURA Elektroapparate AG on 2023-12-20

We have made it super easy to delete J.O.E.® account and/or app.


Guide to Delete J.O.E.®

Things to note before removing J.O.E.:

  1. The developer of J.O.E. is JURA Elektroapparate AG and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like JURA Elektroapparate AG holding their data to delete it. The law mandates that JURA Elektroapparate AG must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that JURA Elektroapparate AG delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete J.O.E. account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to J.O.E. via Justuseapp. Get all Contact details →

Option 2: Visit the J.O.E. website directly Here →

Option 3:   Contact J.O.E. Support/ Customer Service:

  1. 12.5% Contact Match


  2. 54.55% Contact Match




How to Delete J.O.E.® from your iPhone or Android.


Delete J.O.E.® from iPhone.

To delete J.O.E. from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold J.O.E.® until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the J.O.E.® app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete J.O.E.® from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose J.O.E.®, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with J.O.E.®? Report Issue

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What is J.O.E.®?

JURA Operating Experience (J.O.E.®) is the modern, intuitive and convenient way to make optimum use of the many customisable setting and programming options on your JURA coffee machine*. With JURA Operating Experience you can control your JURA coffee machine* from your mobile device, with all the convenience of touchscreen operation. To use all the features of J.O.E.® you will require a smartphone or tablet with • iOS 11.0 (or higher) • Bluetooth 4.0 (or higher) • WatchOS 5.0 (or higher) - Usage of an Apple Watch is optional For more information, visit www.jura.com/this app * J.O.E.® is compatible with all JURA coffee machines equipped with Smart Connect or WiFi Connect.



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