We have made it super easy to cancel Patient Cloud subscription
at the root to avoid any and all mediums "Medidata Solutions Worldwide" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
There are a few things you must know about cancelling subscriptions. They include the following:
We have made it super easy to cancel Patient Cloud subscription at the root to avoid any and all mediums "Medidata Solutions Worldwide" (the developer) uses to bill you. Now let us get into the crux of this guide.
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To cancel Patient Cloud subscription on Android, you need to realize that deleting the Patient Cloud app alone won't cut it. Follow the steps below:
Once your Patient Cloud subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
To cancel Patient Cloud subscription on your Mac, do the following:
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
To cancel your Patient Cloud subscription on PayPal, do the following:
Here's how to cancel your Patient Cloud subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Patient Cloud's website or directly reach out to the payments provider.
Generally, here are two steps you can take if you find yourself in that fix:
You might have created an account on Patient Cloud during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
Bonus: How to Delete Patient Cloud from your iPhone or Android.
To delete Patient Cloud from your iPhone, Follow these steps:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
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Medidata Patient Cloud eCOA provides a single app for ePRO, ClinROs and site mode functionality to better integrate workflows. It changes the information flow and management of patient engagement for patients, clinical researchers, and healthcare professionals. A single app for all users enables clinicians and investigators to assist patients with accessing PRO instruments where appropriate. Patients: Download Patient Cloud eCOA app for free, receive an invitation from your doctor and you can participate in a clinical trial — it's that easy! Patient Cloud eCOA lets you answer clinical trial questionnaires from the comfort of your own home, or wherever is convenient for you. Healthcare professionals: Patient Cloud eCOA allows you to invite patients to your studies and have them provide health data using their mobile devices. Patient Cloud eCOA simplifies the patient reported component of your clinical trials. Clinical Researchers: Patient Cloud eCOA is part of the Medidata platform, including Medidata Rave®. It frees you from reliance on proprietary devices and reduces study setup time and effort. By leveraging Rave, you can build your own questionnaires and easily make them available for patients. Entered data is accessible to you and your partners immediately. As part of the Medidata platform, the full functionality of the platform is at your fingertips. Contact Medidata Solutions today to get started right away!
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