How to Cancel HSBC US

How to Cancel HSBC US

Written by on 2022-04-28

We have made it super easy to cancel HSBC US subscription
at the root to avoid any and all mediums "HSBC Global Services (UK) Limited" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete HSBC US

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel HSBC US subscription at the root to avoid any and all mediums "HSBC Global Services (UK) Limited" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel HSBC US Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on HSBC US (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for HSBC US, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel HSBC US Subscription on your Android device

To cancel HSBC US subscription on Android, you need to realize that deleting the HSBC US app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the HSBC US subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your HSBC US subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel HSBC US Subscription on a Mac computer.

To cancel HSBC US subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the HSBC US app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel HSBC US Subscription on Paypal.

To cancel your HSBC US subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "HSBC US" or "HSBC Global Services (UK) Limited" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to HSBC US.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on HSBC US's website?

Here's how to cancel your HSBC US subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into HSBC US's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all HSBC US's contact details here

  2. Visit the website of HSBC US. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete HSBC US account

You might have created an account on HSBC US during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to HSBC US via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.



Bonus: How to Delete HSBC US from your iPhone or Android.


Delete HSBC US from iPhone.

To delete HSBC US from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold HSBC US until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the HSBC US app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete HSBC US from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose HSBC US, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete HSBC US?

Our crowdsourced data from HSBC US and Justuseapp users, shows that it is Unrated to cancel a HSBC US subscription.

If you haven't rated HSBC US cancellation policy yet, Rate it here →.



What is HSBC US?

The HSBC U.S. Mobile Banking App allows you to stay in control of your finances, anytime and anywhere. You can register on the HSBC U.S. App or log on with your existing HSBC Personal Internet Banking details. Manage your HSBC accounts in one place: • Quickly see available funds and monitor financial activities • Use Global View1 to monitor eligible international HSBC accounts • Check HSBC credit card transactions • View and download your statements • Open a Global Money Account2 - a multi-currency, mobile-only account designed for people who see a world far beyond their local branch Transfer Money & Pay Bills: • Pay bills to virtually anyone in the U.S. from your eligible HSBC accounts • Take a photo of your check and deposit it within the app3 • Schedule future dated payments and transfers • Use Global Transfers4 to securely move funds from eligible US accounts to your eligible HSBC accounts • Quickly send money in real time to your eligible family, friends, and other saved payees using HSBC’s Real Time Payments (RTP®) System Get Support: • Contact a Customer Relationship Representative right in the app Security Features: • You can use Touch ID or Face ID on a supported iOS® device • HSBC’s Digital Security Device provides additional protection for Online Banking * Important note: This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. Please do not download this app if you are not an existing customer of HSBC Bank USA, N....



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Have a Problem with HSBC US? Report Issue

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Why should I report an Issue with HSBC US?

  1. Pulling issues faced by users like you is a good way to draw attention of HSBC US to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HSBC US customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HSBC US.


User reviews of HSBC US


  • By IanAber
    5

    Useless cheque deposit feature

    I reserve judgement of the basic user interface as it is going to take time to get used to it. It is definitely not an immediately apparent improvement over the older app. The big problem is the cheque processing. It took me several attempts to process two out of three cheques with complaints of trying to submit the same cheque again and the cheques not being readable. The third cheque refused to process. The format of the cheque is a little narrower than normal and the software just keep telling me to ‘fill the window’. If you fill the window in the top to bottom direction it complains that there are bit missing as the left to right is bigger than will fit in the target. I never had these problems with the old app. If HSBC want to see what an iPhone banking app should look like they should look at Bank of America. HSBC developers have a very long way to go to catch up.



  • By Ananth1590
    4

    Better than the old app! Still needs work!

    The previous iteration of the app was unusable. I wasn’t even able to login and had to figure out ways to login. The new app looks way better and I can at least look at my balances and do basic stuff. Still the app is light years behind some of the big banks like even Bank of America, Chase and other newer banks. UI can still look better than it looks right now.



  • By Serik B
    2

    Better than it was, but still need to improve

    There is a section “move money”, but I only a have HSBC credit card, and don’t have a debit card, I have my debit card with local bank, so each month I have to go to web site from my laptop to pay a bill for credit card, since mobile app doesn’t let me do it. I don’t understand how come, I can not use any option in move money if I only have a credit card with hsbc. So the application allows me see my transactions and statements, but once a month I still need to go website and pay bill over-there. I regret that I applied for this credit card, hooked for mail promotion I wasn’t expect that each month I need to do extra things, closing this credit card will hurt my credit history so I trapped. Please make it possible to pay my HSBC credit card bill to pay with mobile app and add my debit card from another bank.



  • By AvengeModano
    2

    What a pain.

    I budget my real money weekly. I was attracted to this bank because of its superior savings rates (which is the only reason I gave 2 stars). I can’t imagine a bigger pain in the rear to transfer the “left over” money from my weekly budget from my checking account to this savings account. The app doesn’t even acknowledge that I have an external checking account linked, so the Move Money feature only displays my HSBC Savings account. I have to open up my browser, log into the website and even then it’s not as simple as transferring money in the transfer menu. I have to dig through redundant sections to finally get to a drop down menu that displays my linked checking account. What’s the point of the app if I can’t open it up and transfer money from my checking account to this savings account with ease?



  • By Global Letdown
    1

    Very Disappointed

    I travel internationally for work and am in multiple countries every month. I opened this account because of HSBC ‘s global availability. Boy what junk. I have had my HSBC Premier global account debit card for ONE DAY and am already done with this bank. You cannot see pending transactions online or on the app. This is important especially for those of us who travel a lot. We need to be able to see the pending transactions. As it stands now, HSBC does not display the transaction until the merchant has paid. This could take anywhere from 3 to 7 business days. Not good HSBC, not for a global bank like yourself. The funny thing is the available balance reflects the debit but you can’t see who the pending charges are from or the amounts of each one. I certainly don’t wanna be in another country to find out that something I charge three days ago was incorrect and now I’m gone and I can’t do anything about it. Also, this app is TERRIBLE. It’s very limited, unlike every other bank I’ve ever used you can’t lock or freeze your debit card, you have to call the one 800 number in order to do that. Stupid stupid stupid. I’ve called the one 800 number and it takes 30 minutes to get a hold of a representative. Well, sorry, if I need to stop my debit card I don’t want to be on hold for 30 minute. I don’t have time for that. I’m still very disappointed because I was excited to have this bank. Going to look at Capital One 360.




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