How to Cancel GoodPup

How to Cancel GoodPup

Written by on 2022-04-08

We have made it super easy to cancel GoodPup: Dog Training at Home subscription
at the root to avoid any and all mediums "PetCareNow, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate GoodPup's Cancelation Policy


Complete Guide to Cancel and Delete GoodPup: Dog Training at Home

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel GoodPup: Dog Training at Home subscription at the root to avoid any and all mediums "PetCareNow, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel GoodPup: Dog Training at Home Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on GoodPup (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for GoodPup: Dog Training at Home, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel GoodPup: Dog Training at Home Subscription on your Android device

To cancel GoodPup subscription on Android, you need to realize that deleting the GoodPup app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the GoodPup: Dog Training at Home subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your GoodPup subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from GoodPup?

Removing card details from GoodPup if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like GoodPup from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on GoodPup: Dog Training at Home or any other website using your Justuseapp card.
  5. Cancel the GoodPup subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact GoodPup directly. Get their Contact info →

How to Cancel GoodPup: Dog Training at Home Subscription on a Mac computer.

To cancel GoodPup subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the GoodPup: Dog Training at Home app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel GoodPup: Dog Training at Home Subscription on Paypal.

To cancel your GoodPup subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "GoodPup: Dog Training at Home" or "PetCareNow, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to GoodPup: Dog Training at Home.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on GoodPup's website?

Here's how to cancel your GoodPup subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into GoodPup's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all GoodPup's contact details here

  2. Visit the website of GoodPup. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete GoodPup account

You might have created an account on GoodPup during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to GoodPup via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete GoodPup: Dog Training at Home from your iPhone or Android.

Delete GoodPup: Dog Training at Home from iPhone.

To delete GoodPup from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold GoodPup: Dog Training at Home until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the GoodPup: Dog Training at Home app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete GoodPup: Dog Training at Home from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose GoodPup: Dog Training at Home, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete GoodPup?

Our crowdsourced data from GoodPup and Justuseapp users, shows that it is Very Easy to cancel a GoodPup subscription.

If you haven't rated GoodPup cancellation policy yet, Rate it here →.

What is GoodPup: Dog Training at Home?

GoodPup’s one-on-one video chat training is today’s most effective puppy training program. Using video chat, we bring you the top trainers from across the country, so you and your pup work with the absolute best. Our certified trainers will guide you through a course that includes a weekly video call, daily training goals, and text check-ins for whenever you have questions. Why GoodPup Training Is So Effective 1. By using video chat, you get to work with the best trainers from across the country. You get a course that is built for how pups actually learn. Complete daily goals set during your video session and check in with your trainer over text whenever you need help. 2. You and your pup train at home - an environment that has fewer distractions and where your pup is already comfortable. 3. GoodPup uses positive reinforcement training, which is backed by the American Veterinary Association. How It Works 1. Weekly Video Call: You’ll work with your trainer one-on-one each week to learn commands and practice. 2. Daily Goals: Your trainer will give you short, focused exercises for you and your pup. 3. Text Check-Ins: Have a question during the week? Send your trainer a message in GoodPup Chat. 4. Guaranteed Results: We know GoodPup works. If for any reason you aren’t satisfied with your training in the first month, we’ll give you a full refund. What You’ll Learn 1. Potty Training and Crate Training 2. 8 Basic Commands: Teaching your dog its name, sit, lay down, stay (with...

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  • By Leigh Hricko

    I see a charge on my credit card however, I am unaware that I signed up for a paid puppy app or service. Was this clearly marketed as a paid service? I dont even have this app on my phone. I already called my credit card company about this. I would appreciate a cancellation and credit my 29 so I dont have to get a new credit card #.

  • By Tina montoya

    I noticed that my bank card was Charged twice in the amount of $29.00. I never requested this app it just showed up on my phone. I took a look at it and saw that it was a train your pupppy app. Yes I took the free offer trial and had cancel prior to my next appointment for training. Due to my employment lost and lack of funds that was going to effect me and family. But it shows that I was still charged. So I would appreciate if your company would cancel and credit my account. That would be greatly appreciated.

  • By Ernest Ruiz

    Hi All, I was satisfied with our Trainer Julie. I had several Lap Top issues, I told Julie that I needed cancel out of this training for our Dog Bobo.
    I had Canceled out since July 6, 2021. Please cancel me out of this program as I have been getting charged since then. I haven't had any more training classes since then. Please credit my account and cancel it from getting chsarged as of July 6, 2021. Thanks for your assistance into this matter! Ernest Ruiz, 214 Stardust Dr., San Antonio, Texas 78228. 210-842-1976.

  • By Dennis Thomas

    Charged $29.00 after I canceled app and before the first session yesterday. I'm in the process of disputing this transaction unless the $29 is refunded. Please respond or email to me as of status. 334-517-4655 (H). Notified Credit Card co. to contact you too. Advertisement says" first session is FREE" but I canceled and deleted app before session was to start. Charged anyway. Refund of $29.00 due as soon as possible. Please clarify situation.

  • By Kim

    This is a terrible app. They charged me 29.00 twice. I canceled and called with no results.

  • By Baina

    I was charged for a subscription that was canceled

Reported Issues: 2 Comments

By Leah Sanders
Jun 23 2022

I downloaded the app and deleted it 5 minutes after and since then they have charged me 29 dollars twice and I ain’t subscribed to it.

By meghan Tovar
Apr 29 2021

I need to cancel my subscription on goodpup and cancel, yet I can not figure out how. No one returns emails and must cancel ASAP. Please cancel and contact me.

Have a Problem with GoodPup: Dog Training at Home? Report Issue

Leave a comment:

Why should I report an Issue with GoodPup: Dog Training at Home?

  1. Pulling issues faced by users like you is a good way to draw attention of GoodPup: Dog Training at Home to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GoodPup: Dog Training at Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoodPup: Dog Training at Home.

User reviews of GoodPup

  • By ecg2822

    Great training methods, reliable and fast advice!

    We adopted a 6 week pitbull puppy. Anyone who has a puppy knows how hard it is to potty train and how to teach puppies right from wrong. This app has been AMAZING! Made potty training a breeze! And what I especially love is being able to chat with the trainers about any questions or health concerns that you have no matter how big or small. The trainers are truly caring of you and your pet! I absolutely love this app and recommend it to anyone with pups! My pup is now 3 months old and knows how to sit, stay, go to her bed, come on command, heel, drop it on command, leave it, spin, and lay down. She doesn’t beg for food, jump on people, nor bark when it’s not necessary. She knows self control and is such an obedient and happy pup! I am so very satisfied!!! THANK YOU GOODPUP!

  • By Mrs.rudinger

    Absolutely unreal

    Cannot begin to express how happy I am. We recently rescued a 10 month old abused dog with a lot of trust issues. They have gone above and beyond answering questions and are always so fast! They have helped me build my puppies confidence and help him be a puppy again. They don’t stick so tight to the “agenda” that they don’t give you options to explore things as they are problems. My puppy was a nightmare waking me up in the middle of the night chewing on my face and even though I didn’t go the route of crate training they troubleshot it with me I have slept in until 6:30 now 2 days in a row. Rachel is amazing along with all the other trainers that help out when she’s off :)

  • By Slvrhrn

    Amazing service! Every dog owner should have this!

    I just got a 5-year old rescue and wanted training but didn’t have many options around or much time to drive somewhere. With Good Pup we can practice in our living room with a private trainer at convenient times! The sessions shows me how to train her and we practice as homework—usually about 30 minutes a day. Plus, I can ask questions of the Good Pup staff about training/behavior, toy/treat/care product recommendations, health care, you name it, and I usually get a thorough and helpful response within minutes—and always same day! Who knew private training was this easy and reasonably priced? I would like to see sessions available by computer/webcam too—I think I could get a better angle from a computer. Sometimes it’s difficult to prop my phone up so the trainer can see us work through the steps. Still, using the phone camera has never hindered our progress. Good Pup, you guys are the best! Thank you for existing!

  • By Doobiec


    We are not able to get to a trainer for various reasons. This was a perfect solution!! Pricing is reasonable, app is very user friendly, & staff are EXCEPTIONAL!! We've had the absolute best experience. Every person we have come in contact with have been extremely friendly, helpful, professional & definitely knowledgable about doggos. Our trainer Sarah has really helped us zone in on our Saint Dane's (great dane/saint bernard mix) needs. Was familiar with the breed, which we were new too. That piece alone was invaluable. Just can not say enough about how much we have enjoyed our work with the people at Good Pup.

  • By trevorvano

    Amazing Service

    I have never reviewed an app before but I have had the most wonderful experience with my trainer, Ashley. She has been engaged and invested in my relationship with my dog, Leo, and is always friendly and ready to answer any questions I might have. I genuinely see her as a friend and I love talking with her about Leo. I was skeptical about virtual dog training but after trying a session, I found it to be really productive and effective so I have been extremely happy continuing my lessons. The app provides tons of information about my dog, training and health concerns. I could never have gotten such personalized attention, flexible scheduling or more affordable training anywhere. An underrated bonus of this training system is that while Ashley coaches me through the entire process, I am still the one training Leo and strengthening the bond between us. In short, this service has been possibly the single best thing I’ve done for me and my dog. Looking forward to more sessions with Ashley. :)

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