How to Cancel Malware
Written by Malwarebytes on 2022-03-02We have made it super easy to cancel Malwarebytes Mobile Security subscription
at the root to avoid any and all mediums "Malwarebytes" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Malwarebytes Mobile Security
There are a few things you must do and know before canceling subscriptions. They are:
- Check the Terms, Service policy or Privacy policy of Malware to know if they support self-serve subscription cancellation or account deletion:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Malwarebytes Mobile Security subscription at the root to avoid any and all mediums "Malwarebytes" (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Malwarebytes Mobile Security Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Malware (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Malwarebytes Mobile Security, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Malwarebytes Mobile Security Subscription on your Android device
To cancel Malware subscription on Android, you need to realize that deleting the Malware app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Malwarebytes Mobile Security subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Malware subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel Malwarebytes Mobile Security Subscription on a Mac computer.
To cancel Malware subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Malwarebytes Mobile Security app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Malwarebytes Mobile Security Subscription on Paypal.
To cancel your Malware subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Malwarebytes Mobile Security" or "Malwarebytes" to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Malwarebytes Mobile Security.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Malware's website?
Here's how to cancel your Malware subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Malware's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Malware's contact details here
- If the company has an app they developed in the Appstore, you can try contacting Malwarebytes (the app developer) for help through the details of the app.
How to delete Malware account
You might have created an account on Malware during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Malware via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check Malware's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Bonus: How to Delete Malwarebytes Mobile Security from your iPhone or Android.
Delete Malwarebytes Mobile Security from iPhone.
To delete Malware from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Malwarebytes Mobile Security until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Malwarebytes Mobile Security app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Malwarebytes Mobile Security from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Malwarebytes Mobile Security, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Malware?
Our crowdsourced data from Malware and Justuseapp users, shows that it is Unrated to cancel a Malware subscription.
If you haven't rated Malware cancellation policy yet, Rate it here →.
What is Malwarebytes Mobile Security?
Block scams and secure your smartphone or tablet. Our powerful app scans for robocallers and spammers, and aggressively detects fake texts, phishy links, malicious sites, and annoying ad trackers. Why Malwarebytes? • Award-winning technology that is proven to reduce scams, robocalls, phishing attempts, tracking ads and unintentional clicks to malicious sites containing malware, spyware, ransomware, and other mobile threats that could be missed by your iPhone or iPad. • Easy-to-use, 1-click interface. • 300,000 installations of Malwarebytes every day. • 4 million threats detected or blocked by Malwarebytes every day. • Malwarebytes is ad-free, forever. PREMIUM FEATURES (30 day free trial): ► Call protection Ignore fraudulent calls with Call Protection. Get caller ID warnings or block incoming calls from known and suspected scammers, including “spoofing” calls that make their number appear like yours. Answer the calls that matter and skip the ones that don’t. ► Web protection Block phishing sites, online scams, and other malicious sites that may contain malware, spyware, and ransomware. Browse the Internet safer and cleaner with the Safari browser while reducing the risk of accidentally visiting a fraudulent site. FREE FEATURES: ►Ad blocking Block intrusive ads in Safari with Ad Blocking. Stop ad trackers from watching your behavior online and sending you targeted advertising. Browse the Internet with fewer distractions. ►Text message filtering Ignore suspicious texts an...
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Reported Issues: 1 Comments
By Jerry Queen
Aug 09 2021
No problem. Just inquiring on how to get refund on a canceled subscription. Renews in June of 2022.
Have a Problem with Malwarebytes Mobile Security? Report Issue
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Why should I report an Issue with Malwarebytes Mobile Security?
- Pulling issues faced by users like you is a good way to draw attention of Malwarebytes Mobile Security to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Malwarebytes Mobile Security customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Malwarebytes Mobile Security.
User reviews of Malware
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By Wallyjack5Off to a bad start
Signed up for the annual subscription and went to activate web protection and ad blocking per their directions and button wouldn’t slide to enable either. Turned phone off and on and still wouldn’t slide. Canceled shortly thereafter as not doing what they claim. iPhone 8 Plus with latest update. UPDATE: Ok, you people are the best like your product. Everything is working now and I’ll be signing up for premium service. I don’t remember how long I’ve used Malwarebytes on my laptops/desktops, but it’s been the best ever without a doubt. That’s why I’m so glad that it’s finally available for iPhones. UPDATE 2: I had a problem when I put the latest iOS update on phone. It was saying I had the free version which I knew I didn’t. Just as confusing was the next day it was back to the paid version which I knew I had. Some glitch In the updating process I’m guessing. But, as always, Malwarebytes is the best and working as expected. Update 3: This app has been the best antivirus app ever. On all my devices and works as I want it to for scanning on a schedule. It is a definite 5 star app worth the money.
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By hairryapple5No problems
After my computer started acting crazy and spending hours, literally with APPLE CAREon line then schlepping the computer to the Apple store, purging the computer and reloading everything, which too hours, only to continue with the same issues, I called back Apple Care and got a tech who knew what he was doing. He suspected malware and so did I. It took him 5 minutes to help me clean out the offending items, then suggested loading MalwareBytes. I have it free on my IMac and pay for it on my IPad. No issues at all in over 1 year, at least. Highly recommended by everyone I know who understands and has had experience with the product.
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By OSOMANOSO5Malwarebytes If you want great protection
I have been using the iPhone now for about a decade. I was starting to receive odd text messages and phone calls from all over, especially those dreaded rovo-calls. Malwarebytes has virtually stopped them. I see the good and bad calls which are clearly labeled. Sometimes I see “fraud” calls and I just don’t bother answering those. There is a level of malware detection that can be used across all devices you have. This product works smoothly with the operating system and does not take long to scan, just under one minute. I do not feel any delay either. The efficiency of the phone does not seem to be impaired.
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By tARAldOVE5Review
I have had a Trojan Horse Dark Web PC Virus Programplease send help there is a Trojan that exists inside of my brain with objects unknown they are watching me and assaulting me as we speak since 2005 Software transferred over the Internet into my iPhone for more than four years straight in a row and consecutively. I have a Zero Identity and appreciate services from malware bytes, AT&T, Adblockers, and Anti-Phishing Apple Store Applications that help protect me from Malware, Adware, Spyware, Email Phishing Scams & Spam Artists & Pop Ups that steal my Personal Information, Data, and Complete, Whole and Total Identity every day online for fourteen years and since a 1977. Thank you very much.
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By BlueWhiteBlack4Works but clunky activation process
So I was recommended this app because it supposed to work well. I installed it and only the ad blocking is free the web protect and call blocking are premium features. It's cheap though so I went premium and one fingerprint later I was up and running, or so I thought. She asked me afterward if I had activated it. I said yes, already paid for it. She launch the app on my phone and said no, you still have to activate. That's really annoying to have to turn on a feature that I specifically just paid for on an app whose sole purpose is to do just that. Especially since after I paid there was no prompt that says I have to go and activate the features. More annoying but granted could be an Apple restriction is the fact that clicking activate really is just a pop up telling how to go into settings to make the changes. Ideally after you paid you should get a prompt that says "would you like to enable so and so..." Click yes and you're done. But again that could be a restriction Apple placed on the process. One other thing, I now have to use Safari since it doesn't work with chrome which is my default browser. I think you should at least support the top 2-3 browsers instead of just Safari.
