How to Cancel My Invisalign

How to Cancel My Invisalign

Written by on 2021-01-05

We have made it super easy to cancel My Invisalign subscription
at the root to avoid any and all mediums "Align Technology, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does My Invisalign's Cancellation Policy make you feel?

Complete My Invisalign Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel My Invisalign subscription at the root to avoid any and all mediums "Align Technology, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel My Invisalign Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on My Invisalign (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for My Invisalign, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel My Invisalign Subscription on your Android device

To cancel My Invisalign subscription on Android, you need to realize that deleting the My Invisalign app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the My Invisalign subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your My Invisalign subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel My Invisalign Subscription on a Mac computer.

To cancel My Invisalign subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the My Invisalign app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel My Invisalign Subscription on Paypal.

To cancel your My Invisalign subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "My Invisalign" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to My Invisalign.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on My Invisalign's website?

Here's how to cancel your My Invisalign subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into My Invisalign's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact My Invisalign here →
  2. If the company has an app they developed in the Appstore, you can try contacting Align Technology, Inc. (the app developer) for help through the details of the app.

How to delete My Invisalign account

You might have created an account on My Invisalign during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to My Invisalign via Justuseapp. Get all Contact details →

Bonus: How to Delete My Invisalign from your iPhone or Android.

Delete My Invisalign from iPhone.

To delete My Invisalign from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold My Invisalign until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the My Invisalign app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete My Invisalign from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose My Invisalign, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

My Invisalign's Cancellation Policy.

Our crowdsourced data from My Invisalign and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a My Invisalign subscription.

Have you rated? If you haven't rated My Invisalign, Rate it here →.

What is My Invisalign?

Looking to transform your smile with the most advanced clear aligner in the world? Already in treatment and need support? The My Invisalign app is a one-stop shop that helps deliver healthy, beautiful smiles. Interested in Invisalign® treatment? • Learn all about Invisalign clear aligners and what they can do for you. • Simulate your new smile with our SmileView™ simulation tool and share your results with friends and family. • Find a doctor near you and request a consultation. Your personal smile concierge representative will reach out to get your appointment scheduled and be there for you every step of the way. Already an Invisalign patient? • View the ClinCheck® treatment plan shared by your doctor. • Stay on track with your new smile by using Invisalign®Virtual Care to share photos and receive feedback from your doctor. This feature is available by doctor's invitation only. • Monitor your wear-time progress with weekly, monthly, and yearly views. • Personalize your treatment calendar to keep track of your appointments and other events! • Track your daily and historical aligner wearing time with a custom timer. • Receive reminders and notifications when it’s time to change your aligners. • View and share your progress video and before & after photos with friends and family. • Provide rating and feedback on your experience with the app. For more information on Invisalign clear aligners, visit us at

Have a Problem with My Invisalign? Report Issue

Leave a comment:

Why should I report an Issue with My Invisalign?

  1. Pulling issues faced by users like you is a good way to draw attention of My Invisalign to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Invisalign customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Invisalign.

User reviews of My Invisalign

  • By JennInCinci

    Great except for the timer.

    I’ve had my Invisalign for a while now but only just found out yesterday there was an app to go with my treatment. I absolutely love the app EXCEPT for the timer. Like others, I initially thought you start it when you have your aligners out of your mouth. When I realized it’s the other way around, I wasn’t exactly thrilled. I don’t want to have the timer running in the background for 20-22 hours a day, needlessly draining my battery. It makes more sense to me - and apparently many other users - to only use the timer to track how long the aligners are OUT of your mouth. It’s easier to see that your aligners have been out of your mouth an hour and a half a day than to see that your aligners have been in your mouth 10 hours for the day and you have X hours left in the day and you might have to take them out 1-2 more times today, but you don’t know exactly how long you can do that for and still get your 20-22 hour goal. I’ll use the timer as designed for now just to see how it affects my battery life, but if it’s too much of a drain I’m just going to use it to track the time my aligners are out. 🤷🏻‍♀️

  • By VocalOne4

    No reminders

    I love the idea of this app. Like another user, I too, originally thought the time tracked the time your slingers were out, so I had inaccurate data for the first day or so. It would be great if the app had some instructions. But the editing feature is very handy, as I frequently forget to set the timer back to “aligners IN.” Which brings me to my biggest issue. I set reminders, but I’ve never actually been alerted by the reminder. I went into my settings to ensure that notifications are turned on, but the app doesn’t even appear there (I think apps appear there after they’ve requested to send notifications, but I never got that request within the app.). Would be good if that were fixed. Last thing - an Apple Watch complication would be AWESOME. Please and thank you, in advance. 😊

  • By jiyuuhonpou

    Timer reminder doesn’t work

    This is a very useful app, but sometimes the timer reminder straight up doesn’t give you the notification for whatever reason. There have been times where I’ve set the reminder to 15 minutes when I take my trays out, put my trays back in without marking it in the app, and then remember an hour later that I need to mark them as back in in the app... but no reminder ever popped up on the phone. As such there are days that show as noncompliant even though I’ve worn the tray for the required 22 hours. As such, an edit feature for the compliance would be nice... but more importantly the timer reminder needs to be fixed.

  • By LizzleDizzle85

    Getting there

    The app has already improved a great deal since I started using it a month ago, but the calendar still doesn’t work that well. The settings options are nice, but it still doesn’t update properly - no matter how many times I say I am currently on tray 2, it still says “1” on the calendar and home screen. It doesn’t really matter, because I know which one I’m on, but if the feature is there it ought to work. The timer and reminder are helpful, though (even though I always forget to start the timer again when I put them back in), and I’ll be happy at the end of my treatment plan to look back over my progress photos.

  • By allin4bigblue

    Great app but timer is not accurate.

    This is a great app. The only issue I have with it is the timer. I take my aligners out 3 to 4 times a day for no longer than 30 minutes at a time. Most days the timer is pretty accurate. Other days it shows I’m non compliant. I do the same routine everyday so I’ve never been non compliant. Other days it says I kept my aligners in for the entire 24 hours when I stopped the timer the the same as I do everyday. Other than that it’s a great app to track your progress.

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