How to Cancel Spectrum

How to Cancel Spectrum

Written by on 2021-10-08

We have made it super easy to cancel Spectrum Mobile Account subscription
at the root to avoid any and all mediums "Charter Communications" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Spectrum Mobile Account

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Spectrum Mobile Account subscription at the root to avoid any and all mediums "Charter Communications" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Spectrum Mobile Account Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Spectrum (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Spectrum Mobile Account, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Spectrum Mobile Account Subscription on your Android device

To cancel Spectrum subscription on Android, you need to realize that deleting the Spectrum app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Spectrum Mobile Account subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Spectrum subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Spectrum?

Removing card details from Spectrum if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Spectrum from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Spectrum Mobile Account or any other website using your Justuseapp card.
  5. Cancel the Spectrum subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Spectrum directly. Get their Contact info →


How to Cancel Spectrum Mobile Account Subscription on a Mac computer.

To cancel Spectrum subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Spectrum Mobile Account app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Spectrum Mobile Account Subscription on Paypal.

To cancel your Spectrum subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Spectrum Mobile Account" or "Charter Communications" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Spectrum Mobile Account.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Spectrum's website?

Here's how to cancel your Spectrum subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Spectrum's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Spectrum's contact details here

  2. Visit the website of Spectrum. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Spectrum account

You might have created an account on Spectrum during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Spectrum via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.



Bonus: How to Delete Spectrum Mobile Account from your iPhone or Android.


Delete Spectrum Mobile Account from iPhone.

To delete Spectrum from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Spectrum Mobile Account until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Spectrum Mobile Account app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Spectrum Mobile Account from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Spectrum Mobile Account, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Spectrum?

Our crowdsourced data from Spectrum and Justuseapp users, shows that it is Very Easy to cancel a Spectrum subscription.

If you haven't rated Spectrum cancellation policy yet, Rate it here →.



What is Spectrum Mobile Account?

Spectrum Mobile gives you mobile service on the nation's largest, most reliable 4G LTE network, as well as a nationwide network of WiFi hotspots. This app is for customers with Spectrum Mobile service. You can sign in to the app with the same username you use with other Spectrum services. Save money by selecting the wireless data plan that’s right for you and switch it if your needs change. With Spectrum Mobile, you can choose from the latest Apple devices and enjoy flexibility and savings for every line on your account. With the Spectrum Mobile Account app, you can: Track your wireless data usage • See how much data you’ve used and your recent activity. • Set up notifications for your By the Gig lines to manage your data use. Review your wireless bills • Make payments and manage Auto Pay. • See current activity and past statements. Get help when you need it • Get support for your device if something goes wrong. • Find answers to common questions.



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Comments


  • By ANNALEE ROBINSON

    my phone i had it about 1 year so now it want charge light dont come on i believe it went dead and i want to cancel my account





Reported Issues: 4 Comments

By ANNALEE ROBINSON
May 31 2022

my phone i had it about 1 year so now it want charge light dont come on i believe it went dead and i want to cancel my account



By Jim Mittelstaedt
Mar 10 2022

Have a spectrum mobile plan for phones 731 487-0007 and 731 487-0008. Would like to change back to new cheaper plan of $29.95 monthly starting today. Have not been able to log on or contact anyone for help in doing this.



By Barbara Laing
Mar 09 2022

I have moved to Australia and no longer require my LG K30 Black 16gb mobile phone. Effective immediately. I am unable to call as I have already left the country. My # 727-312-8507. Thank you.



By Deric Giddens
May 04 2021

My father Charles Giddens / Spectrum Mobile customer (334)530-3540 is deceased and all of his credit cards are now closed out. As the executor of his estate I simply want to terminate his service and finalize payment. I am told there is a final balance of $81. The only manner of payment available to the estate is a checking account.
I am requesting a final bill and assistance.





Have a Problem with Spectrum Mobile Account? Report Issue

Leave a comment:



Why should I report an Issue with Spectrum Mobile Account?

  1. Pulling issues faced by users like you is a good way to draw attention of Spectrum Mobile Account to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Spectrum Mobile Account customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Spectrum Mobile Account.


User reviews of Spectrum


  • By maynardsview
    5

    App works great no problem

    I have read a lot of reviews not sure why everyone is having a problem try uninstalling it and downloading again I think the more updated version spectrum fixed all the bugs cause it’s works great, no problems I am thankful for spectrum when all the other carriers wouldn’t approve me spectrum went off our loyalty paying for internet consistently for 5yrs no miss dates and that’s all I needed to get the most advance phones and on a outstanding plan and on the best network which is Verizon.



  • By frostbear79
    5

    Spectrum mobile app

    I’ve had the moble service about a month and have had the app as long. I’ve enjoyed using the app to find my usage and used it to upgrade service this month even. It’s worked great. The only issue I’ve had is logging in every time. Would like to see it use face recognition or at least be able to save my login name if not password as well. Other than that I’ve loved it!



  • By cen16095
    4

    The app works well, however one suggestion for improvement

    The app has worked fine on my iPhone so far, however, I wish that developers would add a widget option, so that I could more easily see me data usage. The Verizon app provided a data usage widget, and I do miss that feature.



  • By WAGinWNY
    3

    Better than no app at all.

    As you can see in the Apple Store’s screenshots, the app rounds your data usage up to the nearest 100MB. So, if you’re paying By The Gig and want to avoid going over 1GB, you’ll have to turn your cell data off at .9GB because that’s as granular as the counter gets. Also, even though the app offers notifications, the lowest usage you can set an alert for is 1GB. So you won’t know if you’ve gone into the next gig until you have already done so. Right now, I have supposedly used .1GB, but I just signed up for this service and rarely use cell data. My actual usage at this point is more likely something like .050GB, and Sprint’s app would have given me a number to the third decimal point. Spectrum apparently doesn’t want to do that. All in all though, it is better than having no app at all. Just not by much.



  • By bariSteve
    3

    Still doesn’t work

    “We’re sorry. Something didn’t work quite right. Please try again later”. That’s the error I get every time, after entering the IMEI. It has never worked and still doesn’t after last week’s “update”. If I could give zero stars, I would. I’m entering the correct login info because I can open a browser and login to the website. UPDATE: Yay!! After 5 months of the app not letting me past the IMEI entry, today’s (3/19) update seems to fix it! And it didn’t even ask for that silly IMEI. Now maybe I’ll be able to see if I like the app itself.




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