How to Cancel Carter's

How to Cancel Carter's

Written by on 2022-03-28

We have made it super easy to cancel Carter's subscription
at the root to avoid any and all mediums "Carter's Retail, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Carter's's Cancelation Policy


Complete Guide to Cancel and Delete Carter's

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Carter's subscription at the root to avoid any and all mediums "Carter's Retail, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Carter's Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Carter's (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Carter's, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Carter's Subscription on your Android device

To cancel Carter's subscription on Android, you need to realize that deleting the Carter's app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Carter's subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Carter's subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

End Ridiculous Charges!!!

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How to Cancel Carter's Subscription on a Mac computer.

To cancel Carter's subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Carter's app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Carter's Subscription on Paypal.

To cancel your Carter's subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Carter's" or "Carter's Retail, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Carter's.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Carter's's website?

Here's how to cancel your Carter's subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Carter's's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Carter's's contact details here

  2. Visit the website of Carter's. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Carter's account

You might have created an account on Carter's during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Carter's via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Carter's from your iPhone or Android.

Delete Carter's from iPhone.

To delete Carter's from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Carter's until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Carter's app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Carter's from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Carter's, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Carter's?

Our crowdsourced data from Carter's and Justuseapp users, shows that it is Unrated to cancel a Carter's subscription.

If you haven't rated Carter's cancellation policy yet, Rate it here →.

What is Carter's?

3 BRANDS IN ONE Shop the entire assortment of Carter’s®, OshKosh B’gosh® AND Skip Hop® together anytime, anywhere. For the first time ever, you’ll be able to simultaneously search all three brands; even search items by color at super speed. MORE IN STORE With barcode scanning when you’re in store, you’ll have product details, ratings and reviews at your fingertips.  REWARDS DASHBOARD In your personalized Rewarding Moments® account dashboard, you’ll know exactly how many rewards you have to spend and how many points ’til your next reward. Checkout our special offers just for you and watch your points add up!

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Carter's? Report Issue

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Why should I report an Issue with Carter's?

  1. Pulling issues faced by users like you is a good way to draw attention of Carter's to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Carter's customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Carter's.

User reviews of Carter's

  • By ljsteers

    So Frustrating

    This app could use some changes. The cart doesn’t update if something isn’t available, and if anything is removed or changed (taking an item off, trying to use a coupon or discount, changing a shipping address, etc.) I always get an “unable to checkout” message. I have to close out and restart the app more than once during one simple shopping trip. And the “updating” cart takes too long, and guess what, hardly ever is the cart actually updated.

  • By Julian's mami

    Hands down all time favorite brand in baby clothes!

    The material is what I love most, so comfortable on my 4 month old. The deals are always great! Every time I get an email it’s always something more than 30% off! Another plus is when signing up with them they always send coupons and being a new mommy, I am so here for that! Completely affordable and so worth every penny! My family loves Carter’s!

  • By mekauwuhabf


    Carter’s has always been one of my favorite places to shop! They make it SO easy to get so many good deals and opportunities to earn rewards and points of next orders. The customer service is awesome and I love using the app Vs going into the store because you can literally see the savings and watch it all fall off on the app! I haven’t had any problems with this app and continue to love it.

  • By 7+ yrs Carters lover

    Good but still needs improvements

    Once the items have been hearted it should be possible to change the size before adding it to the cart. This way it would be a breeze to shop online right from the app and not have to go to a desktop to have a clearer view of things. I’d shop more often if I could easily order from the app.

  • By elizh1129

    Slick way to shop 3 of my favorite brands

    I am a working mom to a 2 year old boy who constantly keeps me busy! Being able to easily search what I’m looking for and see the full offering of my 3 favorite brands in 1 app is AMAZING! I can quickly and easily find what I’m looking for and checkout with ease (including using my rewards) using Apple Pay. Keep up the good work Carter’s!

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