How to Cancel Carter's

How to Cancel Carter's

Written by on 2022-07-25

We have made it super easy to cancel Carter's subscription
at the root to avoid any and all mediums "Carter's Retail, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Carter's?


Complete Guide to Cancel and Delete Carter's

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of Carter's to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Carter's Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Carter's (subscription) you want to review.
  3. Click Cancel.

How to Cancel Carter's Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Carter's (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Carter's Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Carter's app and then click on "Cancel Subscription".

How to Cancel Carter's Subscription on Paypal:

To cancel your Carter's subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Carter's" or "Carter's Retail, Inc." to cancel.

What to do if you Subscribed directly on Carter's's Website:

  1. Reach out to Carter's Retail, Inc. - the company behind Carter's directly: Get all Carter's's contact details here

  2. Visit Carter's website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Carter's account:

  1. Reach out directly to Carter's via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check Carter's's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete Carter's from iPhone:

To delete Carter's from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Carter's until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Carter's app.

Delete Carter's from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Carter's, » then click "Uninstall".


3 BRANDS IN ONE Shop the entire assortment of Carter’s®, OshKosh B’gosh® AND Skip Hop® together anytime, anywhere. For the first time ever, you’ll be able to simultaneously search all three brands; even search items by color at super speed. MORE IN STORE With barcode scanning when you’re in store, you’ll have product details, ratings and reviews at your fingertips.  REWARDS DASHBOARD In your personalized Rewarding Moments® account dashboard, you’ll know exactly how many rewards you have to spend and how many points ’til your next reward. Checkout our special offers just for you and watch your points add up! Visit here for Do Not Sell - Data Deletion:

Reviews & Common Issues: 5 Comments

By ljsteers

So Frustrating

This app could use some changes. The cart doesn’t update if something isn’t available, and if anything is removed or changed (taking an item off, trying to use a coupon or discount, changing a shipping address, etc.) I always get an “unable to checkout” message. I have to close out and restart the app more than once during one simple shopping trip. And the “updating” cart takes too long, and guess what, hardly ever is the cart actually updated.

By Julian's mami

Hands down all time favorite brand in baby clothes!

The material is what I love most, so comfortable on my 4 month old. The deals are always great! Every time I get an email it’s always something more than 30% off! Another plus is when signing up with them they always send coupons and being a new mommy, I am so here for that! Completely affordable and so worth every penny! My family loves Carter’s!

By mekauwuhabf


Carter’s has always been one of my favorite places to shop! They make it SO easy to get so many good deals and opportunities to earn rewards and points of next orders. The customer service is awesome and I love using the app Vs going into the store because you can literally see the savings and watch it all fall off on the app! I haven’t had any problems with this app and continue to love it.

By 7+ yrs Carters lover

Good but still needs improvements

Once the items have been hearted it should be possible to change the size before adding it to the cart. This way it would be a breeze to shop online right from the app and not have to go to a desktop to have a clearer view of things. I’d shop more often if I could easily order from the app.

By elizh1129

Slick way to shop 3 of my favorite brands

I am a working mom to a 2 year old boy who constantly keeps me busy! Being able to easily search what I’m looking for and see the full offering of my 3 favorite brands in 1 app is AMAZING! I can quickly and easily find what I’m looking for and checkout with ease (including using my rewards) using Apple Pay. Keep up the good work Carter’s!

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