How to Cancel Elation Passport

How to Cancel Elation Passport

Written by on 2020-07-15

We have made it super easy to cancel Elation Passport for Patients subscription
at the root to avoid any and all mediums "Elation Health, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does Elation Passport's Cancellation Policy make you feel?

Complete Elation Passport for Patients Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Elation Passport for Patients subscription at the root to avoid any and all mediums "Elation Health, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel Elation Passport for Patients Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Elation Passport (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Elation Passport for Patients, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Elation Passport for Patients Subscription on your Android device

To cancel Elation Passport subscription on Android, you need to realize that deleting the Elation Passport app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Elation Passport for Patients subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Elation Passport subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Elation Passport for Patients Subscription on a Mac computer.

To cancel Elation Passport subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Elation Passport for Patients app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Elation Passport for Patients Subscription on Paypal.

To cancel your Elation Passport subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Elation Passport for Patients" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Elation Passport for Patients.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on Elation Passport's website?

Here's how to cancel your Elation Passport subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Elation Passport for Patients's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Elation Passport for Patients here →
  2. If the company has an app they developed in the Appstore, you can try contacting Elation Health, Inc. (the app developer) for help through the details of the app.

How to delete Elation Passport account

You might have created an account on Elation Passport during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Elation Passport via Justuseapp. Get all Contact details →

  2. You can send an email to [email protected] requesting that they delete your account.

Bonus: How to Delete Elation Passport for Patients from your iPhone or Android.

Delete Elation Passport for Patients from iPhone.

To delete Elation Passport from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Elation Passport for Patients until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Elation Passport for Patients app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Elation Passport for Patients from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Elation Passport for Patients, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

Elation Passport's Cancellation Policy.

Our crowdsourced data from Elation Passport and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Elation Passport subscription.

Have you rated? If you haven't rated Elation Passport, Rate it here →.

What is Elation Passport for Patients?

Manage your health and communicate with your healthcare provider using your existing Elation passport account. With Elation Passport you can: • Review your lab results, visit summaries, and stay up-to-date on your care plan. • Easily send and receive messages to your provider. • Get 24/7 access to your medical history, allergies, current medications, and other pertinent health information. • Securely share your clinical information with members of your Care Team. Take advantage of iOS features with: • Camera support: Conveniently upload and send images to your provider using your iOS device camera. • Push notifications: Get notified the minute you have new health information to review sot that you’re always in the loop. Contact your Elation Health provider if you do not have an Elation Passport account yet. Have feedback? We’d love to hear from you. Email us at [email protected]

Have a Problem with Elation Passport for Patients? Report Issue

Leave a comment:

Why should I report an Issue with Elation Passport for Patients?

  1. Pulling issues faced by users like you is a good way to draw attention of Elation Passport for Patients to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Elation Passport for Patients customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Elation Passport for Patients.

User reviews of Elation Passport

  • By idc123

    Excellent design

    Love this app! This allows me to communicate with my doctor on my phone easily, which used to be impossible. Anyone else who has had the painful experience of waiting on hold for a doctor to get back to you, I highly recommend you download this app. Ask your doctor if they use elation because it really helps the patient experience too.

  • By Sktlance


    Typically I'd have a really low bar for any "tech" my dr offers, but the Elation experience is legitimately great. I feel like my doc and I have stepped into the modern era. I can use this like I use my other apps and services. That can't be said for any other experience in healthcare.

  • By Sharon714

    Helpful & easy to use!

    I like having quick access to notes from my doctor. It’s easy to pull up and refer to lab results through the app. I also like that I can easily message my doctor through the app.

  • By Coralon

    Nice app; needs work

    I love the convenience of the app; the ease of communication with my doctor is awesome. However: 1. The app seems to have a limit on the message size. My big complaint here: it gives you a generic failed to send error but doesn’t tell you why. If I break up my message into several chunks, it goes through. I expect that there is a hidden limit on the message size. Assuming that’s true, I need that limit greatly expanded, and a display of characters used vs available. 2. Does not support FaceID and doesn’t support any other authentication. I’d like to see it support FaceID and a third party 2-factor authenticator like Authy, Google, or Microsoft. 3. Is like to see a reply option to emails 4. I’d like to be able to choose which person I am responding to. My only choice is my primary doctor - but I see a different doctor in the office and I can’t reach out to get directly. I also can’t reach out to the front office staff - this means I have to call in or go through my doctor to talk to them — that’s a waste of her time & my time. 5. I’d like to see that attachments kept in a repository where I could go find them easily to reread.

  • By NotJasonThisTime

    Needs a bit more work

    Other reviewers have hit the main points. This is probably the only app on my entire Phone that won’t use Touch ID or even allow me to have it remember my login. I have to authenticate on my phone multiple times already just to get to my home screen. I know it is senditive and private health data but I have other portal like health apps to communicate with doctors that allow the above, so so know it is at least possible.

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