How to Cancel AT&T THANKS

How to Cancel AT&T THANKS

Written by on 2019-12-20

We have made it super easy to cancel AT&T THANKS® subscription
at the root to avoid any and all mediums "AT&T Services, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate AT&T THANKS's Cancelation Policy


Complete Guide to Cancel and Delete AT&T THANKS®

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel AT&T THANKS® subscription at the root to avoid any and all mediums "AT&T Services, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel AT&T THANKS® Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on AT&T THANKS (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for AT&T THANKS®, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel AT&T THANKS® Subscription on your Android device

To cancel AT&T THANKS subscription on Android, you need to realize that deleting the AT&T THANKS app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the AT&T THANKS® subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your AT&T THANKS subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel AT&T THANKS® Subscription on a Mac computer.

To cancel AT&T THANKS subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the AT&T THANKS® app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel AT&T THANKS® Subscription on Paypal.

To cancel your AT&T THANKS subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "AT&T THANKS®" or "AT&T Services, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to AT&T THANKS®.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on AT&T THANKS's website?

Here's how to cancel your AT&T THANKS subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into AT&T THANKS's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all AT&T THANKS's contact details here

  2. Visit the website of AT&T THANKS. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete AT&T THANKS account

You might have created an account on AT&T THANKS during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to AT&T THANKS via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete AT&T THANKS® from your iPhone or Android.

Delete AT&T THANKS® from iPhone.

To delete AT&T THANKS from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold AT&T THANKS® until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the AT&T THANKS® app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete AT&T THANKS® from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose AT&T THANKS®, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete AT&T THANKS?

Our crowdsourced data from AT&T THANKS and Justuseapp users, shows that it is Unrated to cancel a AT&T THANKS subscription.

If you haven't rated AT&T THANKS cancellation policy yet, Rate it here →.

What is AT&T THANKS®?

Get more for your thing with AT&T THANKS®. Enjoy buy-one-get-one movie tickets, deals on dining and entertainment, VIP experiences, and more from some of your favorite brands – all in one app. It’s just a thank you for being with AT&T®, U-verse® or DIRECTV. Download the AT&T THANKS app right now and: • Get an extra movie ticket on us, every Tuesday • Score tickets to sporting and entertainment events near you• Take advantage of dining offers • And much more The AT&T THANKS app is the best way to: • View and redeem your AT&T THANKS benefits on the go • Find out about limited-time offers near you • Arrange for personal delivery and set up of your new phone (*only available in certain markets) New offers and benefits are being added all the time, so download the app and come back often to see what’s new. More for your thing. That’s our thing. And now, with AT&T THANKS, it’s even better. Eligibility required. Data rates apply. Req’s compatible device.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with AT&T THANKS®? Report Issue

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Why should I report an Issue with AT&T THANKS®?

  1. Pulling issues faced by users like you is a good way to draw attention of AT&T THANKS® to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AT&T THANKS® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AT&T THANKS®.

User reviews of AT&T THANKS

  • By Rjjk4441

    Fantastic service

    I’ve been a AT&T customer for years and years. I’ve always been happy with the service. My phones don’t drop calls as I hear others say that there company’s do. I had problems with my I phone and went to AT&T and they fixed the problem it wasn’t a problem that had to do with AT&T. Fixed no charge about 15 minutes of my day and done. I’ve never had a billing problem as I have heard others have with other company’s. I couldn’t be happier with there connection speeds. I can connect faster on my phone than friends with spirit and Verizon so I think I’ll stay where I’m at. Home family that is what AT&T feels like.

  • By ChicaLagoueyte

    Thanks for Thanks!

    I’ve been with AT&T for more than 20 years. The Thanks app is fantastic. You can easily sign up for sweepstakes (who doesn’t like to try to win!?), get weekly free movie tickets to current movies at most theaters, and get discounts on a plethora of purchases and services. AT&T doesn’t have to do any of these things, and I would still use their service. Their internet is the most reliable and fastest in the area where I live. I appreciate AT&T, so thanks, AT&T, for Thanks, where you show your appreciation for me.

  • By Martyshka123

    Ridiculous duping strategies from 2000s

    I logged in to check “movie twosdays”. First of all, it took a few minutes to understand the offer and how it works (buy 1 ticket get the 2nd free). But that’s not the evil part. As I was looking at the movie page, suddenly the page showed that I am “a lucky winner of a $1,000 gift card”. It offered me to choose one of several shops (with Walmart being the top option - who wouldn’t take a $1,000 card for Walmart?) and asked to enter my email address. At that point I scrolled down and saw in small print that the offer is not affiliated with either AT&T or Walmart and it is a “program” where the recipient must “purchase or sign up for a paid subscription” for eight different services within 20 days. You know, I’ve seen this stuff before. AT&T, do you even check who advertises, and how, in your app for your customers? It’s like a crack party in your own kitchen, and you don’t seem to know who was let in. Get your stuff together maybe...

  • By Bre21


    Now I’ve had this app about a week. I will say before I get started, I’m giving them 3 stars for the effort of trying to put something together for there customers. With that being said I think it could use some work. AT&T thanks compared to T-Mobile Tuesday is really lacking. I’ve been with T-Mobile & using there T-Mobile Tuesday app since they launched. It was always a pleasure to wake up Tuesday morning & know I was able to get something for free or a $5 movie ticket or a chance to win some really nice prizes. Now with me being back with AT&T I feel as though they should take a page from T-Mobile give better prizes. I feel like they could give out different gifts each week to make people actually want to come & use the app. For me right now I’m gonna say the app is just ehh. When they fix it up a little bit then I’ll try it again.

  • By Doug_Steiert

    Poor Development

    This app is riddled with bugs ever since I got it months ago; I actually deleted it awhile back because it was almost unusable due to the bugs. The first main bug that happens is when you first open the app, it says to login to view offers. So you do so, but then the page leaves you on the login page making you wonder if it even logged you in. Awhile back, it used to not log you in and you couldn’t ever log in. This time it seems it does, you just have to close out the login page and it says you’re logged in. However, the main page still says to login to view offers.. closing the app and opening again fixes this. Another main error I found within the first few minutes is there seems to be a null pointer exception occurring. If you go to your available offers and start deleting them, the memory doesn’t update so even though visually it remove some offer and shifts the rest up, if you delete the next one it still tries to delete the old offer, which does not exist, and crashes the app. Simple fix, sad to see this is where AT&T’s development maturity is. Coming from another computer scientist, you should not have a production app that clearly hasn’t even been through quality control tests.

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