How to Cancel Files

A few things to note and do before cancelling:

1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
2. Cancelling a subscription during a free trial may result in losing the trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Files Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Files (subscription) you want to review.
3. Click Cancel.

How to Cancel Files Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Files (subscription you wish to cancel)
4. Click "Cancel Subscription".

How to Cancel Files Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Files app and then click on "Cancel Subscription".

How to Cancel Files Subscription on Paypal:

To cancel your Files subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Files" or "Apple" to cancel.

What to do if you Subscribed directly on Files's Website:

1. Reach out to Apple - the company behind Files directly: Get all Files's contact details here


2. If the company has an app they developed in the Appstore, you can try contacting Apple (the app developer) for help through the details of the app.

How to delete Files account:

1. Reach out directly to Files via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Files from iPhone:

To delete Files from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Files until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Files app.

Delete Files from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Files, » then click "Uninstall".