How to Cancel Family Zoo

How to Cancel Family Zoo

Written by on 2021-12-29

We have made it super easy to cancel Family Zoo: The Story subscription
at the root to avoid any and all mediums "Plarium LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Family Zoo's Cancelation Policy


Complete Guide to Cancel and Delete Family Zoo: The Story

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Family Zoo: The Story subscription at the root to avoid any and all mediums "Plarium LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Family Zoo: The Story Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Family Zoo (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Family Zoo: The Story, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Family Zoo: The Story Subscription on your Android device

To cancel Family Zoo subscription on Android, you need to realize that deleting the Family Zoo app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Family Zoo: The Story subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Family Zoo subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

End Ridiculous Charges!!!

STOP apps from taking your money without permission. Get a Justuseapp Card today and keep your subscriptions in check!.

How to Cancel Family Zoo: The Story Subscription on a Mac computer.

To cancel Family Zoo subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Family Zoo: The Story app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Family Zoo: The Story Subscription on Paypal.

To cancel your Family Zoo subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Family Zoo: The Story" or "Plarium LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Family Zoo: The Story.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Family Zoo's website?

Here's how to cancel your Family Zoo subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Family Zoo's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Family Zoo's contact details here

  2. Visit the website of Family Zoo. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Family Zoo account

You might have created an account on Family Zoo during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Family Zoo via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Family Zoo: The Story from your iPhone or Android.

Delete Family Zoo: The Story from iPhone.

To delete Family Zoo from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Family Zoo: The Story until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Family Zoo: The Story app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Family Zoo: The Story from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Family Zoo: The Story, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Family Zoo?

Our crowdsourced data from Family Zoo and Justuseapp users, shows that it is Unrated to cancel a Family Zoo subscription.

If you haven't rated Family Zoo cancellation policy yet, Rate it here →.

What is Family Zoo: The Story?

Meet Family Zoo – a place to restore, build, and design as you see fit! Join the game and solve fun Match-3 puzzles to save the popular animal park from destruction! Cute animals, each with their own unique story, need a family and new home! Prove to be the best Family Zoo keeper! Hundreds of unique and addictive Match-3 levels are waiting for you in Family Zoo! Download Family Zoo game, an adorable story driven adventure with fun Match-3 puzzles and custom design for you to choose! Become a Zoo tycoon One of the joys of visiting a zoo is seeing the wild animals living in harmony. But what you’ll discover when playing Family Zoo, a cool family game for all animal lovers, is that it takes a lot of work to make such a spectacular animal park. Family Zoo is a zoo builder and management game, where you have a chance to become a zoo tycoon! Design the landscape of your zoo, pick the right plants and decorations, research new animals, hire staff, and keep your guests happy. Family Zoo is also a fun Match 3 puzzle game where you solve Match 3 puzzle levels by matching fruits and blasting berries. Live the story Help Charlotte restore and design the Zoo that she’s inherited from her family. Restore the Zoo to make it the main attraction of the town. Entertaining Zoo management tasks and Zoo simulation quests will guide you along in the flourishing Zoo and introduce adorable characters. Make the Zoo comfortable for animals and more popular among visitors! Become the best Zookeeper a...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Family Zoo: The Story? Report Issue

Leave a comment:

Why should I report an Issue with Family Zoo: The Story?

  1. Pulling issues faced by users like you is a good way to draw attention of Family Zoo: The Story to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Family Zoo: The Story customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Family Zoo: The Story.

User reviews of Family Zoo

  • By Stellaryx

    An essential game app, really fun!

    I feel like this match-3 is a great balance. It's challenging at times but not so much that you feel pressured into purchasing boosters from the store. The story is cute, I love that you can make the animals perform tricks and interact with the things you build for them. I was also pleasantly surprised by how many different parts you could work on, the tabs for Business/Shop/Training etc. I think it's exactly worth the five star rating for simple, fun match-3 swiping but if I were to point out one thing I personally dislike it would be the currency (coins) system. I think there should be more ways of earning coins on the side, apart from watching ads from the Bulletin Board. Like maybe tapping the animals you've unlocked to collect a daily amount? Just something consistent so it would be a little easier to save up for upgrades. 4000 coins is pretty steep when the top boosters are 700 coins a pop. Thank you for taking the time to read this!

  • By Deebeasters

    Fun, but has pacing issues at high levels.

    This game is really a very enjoyable version of the match 3 style game, and I find the two pronged system of enclosures and a to do list to be different and fun, plus there’s cute animals. The (relatively) new features like the competitions, prizes every 10 levels, and the never ending levels are great additions. However, I do wish that when new levels came out, they would make enough to finish the day/enclosure that you’re on. I’m fully maxed out on levels, and I have a bunch of extra enclosure materials and I have no enclosures to update. Meanwhile, I have several to do list activities queued up but I have no way to earn tickets to complete them. The game’s levels used to max out so that you could finish what you were doing, but the last few updates have been like this.

  • By Katze Kranz

    Fun game but...

    I like how combined within all the levels I’m at over 1,000 and have yet to spend actual money in the game. It’s nice to be able to decorate the zoo, some decorations cost more than others but it’s not a ridiculous amount for a small or unnoticeable reward, almost every task you can see. The complaint I have is sometimes the levels are just impossible to beat unless you have that stroke of luck and get a “bomb” to use as there is no algorithm you can follow. I love how there is almost always an extra award competition. Everyday since I play pretty often in my spare time I am rewarded with a daily, weekly or monthly prize and I think the rewards are pretty generous. Overall I’d like to see that algorithm problem fixed but I love the game and will keep playing it until there’s nothing left to do!

  • By Popac7hd

    Game play

    I absolutely love this game, however the amount of “tickets or building material” needed to complete a task is outrageously high. Certain levels are really hard and can take up to more lives than you are given plus a few days or weeks just to finally pass a level. It’s things like this that make me not want to keep the game. Frustration is high for this game when all you need are a little bit more moves yet you don’t have any and have to start over, and the cost for things is just stupid. To get an animal it takes 9 “building material” points? Get out of here it should be like 3 or something. Prices should be changed, reduced and the #of moves per certain level should be upped or given the chance to regain more than just one life when you lose all of them on one level.

  • By Butterflie1963

    Great play & fun but only for a little bit

    I love these types of games however this new concept of money grabbing games and making them to where you have to spend money just to pass certain levels is ridiculous. The ratio is way off in this game some levels you only get 15 coins for most levels are only 20 - 30 coins and it takes 300 coins for only 5 extra moves so you have to beat at least 10 levels to get 300 coins and that is if you get 30 coins per puzzle passed which you don't. The ratio needs to to be upped in this game big time. Also there isn't a chance for an extra bonus hardly maybe every once in a great while it makes the game very very very very slow moving and starts becoming boring. I have already deleted gardenscapes & homescapes for these reasons because they are the same way money grabbers and could care less if the players stay or not this one is about to go has well. The concept is great just need bigger better rewards and more chances at and for extras to help you out in the games. Coin ratio needs upped in a big way. Like I said great concept just needs tweaked. I can't stand staying in one spot for weeks on game nor getting minimum rewards for making it through a puzzle and then it taking 2, 3, 7 stones or tickets to make any zoo progress at all and only getting 1 stone or ticket per game really! Has players we deserve better than that if you want us to keep playing this game make a change please ! ASAP

Check Out How to cancel or delete: