How to Cancel Pampers Club

Title is the basic, particularly considering you don’t have to keep up with receipts like some other brands... also I did have an issue once with points rewards where I got an email link to complete a survey and also a request through the app. I followed through email and not in the app and the points were not automatically added to my account as expected... but contacting customer service through the app was easy and the rep was very helpful, saw where I hadn’t done it through the app but the associated email and automatically adjusted my points balance by adding them. The customer service just for this feature is excellent.

The app is great and easy to use. As someone who only uses Pampers products for my little ones, it’s great to have a loyalty rewards program. It’s easy to enter the codes and I like that it is codes versus uploading receipts or using a store loyalty card. Another diaper brand has a loyalty program that requires receipt uploads which, not only do I always forget to do, but it is time consuming and my receipts are often very long and full of non-diaper items that make it harder to find the diaper line items. Entering the codes on the packages is much preferred in my book. The only complaint I have is that it would be nice to have some different reward options. Coupons are nice but I already get them in my newspaper and can print them. I would love to see some gift card choices or a more diverse choice of actual items instead of coupons and discounts. Even the diapers themselves don’t seem worth the point values since I shop sales and use coupons. All in all, if you’re a parent with kids in diapers still, this is the app to have and the brand of choice for our family.

I used pampers rewards through both of my daughters diaper days and it is an amazing way to get rewarded for buying pampers brand. I exclusively use pampers with my first daughter so I racked up points like crazy and redeemed them for potty seats I still use to this day almost 4 years later! I am doing the same with my two month old and I’m excited to see what I get this time. The only cons are you have to type in the wipe codes instead of being able to snap a picture of them which is a pain because I go through so many wipes I may not get to them right away and codes get harder to read, and typing them is time consuming. Also the rewards aren’t the best ever, so it could use better trinkets for lower point rewards, it takes almost three years just to get something you can just buy in store or a coupon you get in the Sunday’s paper every month. Besides that I’m just happy all that money I spend on diapers and wipes doesn’t go unnoticed.

The app itself works fine. Honestly, I would have given them 5 stars had they not changed their rewards system. I have had my daughter in Pampers her entire life (16 months) and I had been saving my rewards to put towards more diapers. They have removed the option to receive diapers as a reward, which is extremely frustrating as the rewards are given for buying that product. To remove the ability to redeem my rewards for more of their product (which is what I would have thought they would want) makes very little sense to me. I can now be rewarded with a nice USB instead, or some LEGO’s that my daughter won’t be able to play with until she’s 3+. If I could switch I would; however, I can’t because my daughter is very sensitive and their pure line is the only thing that doesn’t irritate her. I do believe revamping the rewards system has merit, but I think taking away the diapers reward option was a bad call. It’s disappointing because I do believe the quality of the product is wonderful, but this feels like a rip off to loyal customers who have spent a lot of money.

I would have given 5 stars because I have been using solely pampers and this app for over a year, but I’m greatly disappointed in the new prize updates. The number of coins you need to get something is outrageous. They have also upped the type of prizes, which is nice, but by the time I get enough coins I won’t need that item any more. I like having smaller prizes for less coins. A few months ago I got personalized address labels for a good price, but now you can’t have that type of prize anymore. Even the sweepstakes are 50 coins to just enter. That’s a lot of diapers and wipes to purchase just to have your names entered. I get they were trying to make the app better but it’s totally not worth it. We buy so much product from them, the least they can do is be more fair with the prizes and also add the option to get more diapers! I am thinking of switching. I recently had to use Luvs and they worked just fine for my son, and are much cheaper!