How to Cancel LEGO

How to Cancel LEGO

Written by on 2022-01-12

We have made it super easy to cancel LEGO® Boost subscription
at the root to avoid any and all mediums "LEGO" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete LEGO® Boost

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of LEGO to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel LEGO® Boost subscription at the root to avoid any and all mediums "LEGO" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel LEGO® Boost Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on LEGO (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for LEGO® Boost, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel LEGO® Boost Subscription on your Android device

To cancel LEGO subscription on Android, you need to realize that deleting the LEGO app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the LEGO® Boost subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your LEGO subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel LEGO® Boost Subscription on a Mac computer.

To cancel LEGO subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the LEGO® Boost app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel LEGO® Boost Subscription on Paypal.

To cancel your LEGO subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "LEGO® Boost" or "LEGO" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to LEGO® Boost.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on LEGO's website?

Here's how to cancel your LEGO subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into LEGO's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all LEGO's contact details here

  2. Visit the website of LEGO. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete LEGO account

You might have created an account on LEGO during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to LEGO via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check LEGO's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete LEGO® Boost from your iPhone or Android.


Delete LEGO® Boost from iPhone.

To delete LEGO from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold LEGO® Boost until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the LEGO® Boost app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete LEGO® Boost from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose LEGO® Boost, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete LEGO?

Our crowdsourced data from LEGO and Justuseapp users, shows that it is Unrated to cancel a LEGO subscription.

If you haven't rated LEGO cancellation policy yet, Rate it here →.



What is LEGO® Boost?

Combine this app with the LEGO® BOOST Creative Toolbox (17101) set to bring your creations to life! Enjoy more than 60 fun activities with simple drag-n'-drop coding, watch videos and access digital LEGO Building Instructions. Have fun with LEGO models that can move, talk and respond to real-world events. Take your experience to another level with advanced coding. Build and BOOST your own robot toy creations and control them from your mobile device. All it takes is three simple steps: BUILD, CODE and PLAY! Is your device compatible? Please go to LEGO.com/devicecheck to check if your device is compatible. Ask your parents’ permission before going online. LEGO® BOOST App Feature List - Access digital LEGO® Building Instructions for all 5 LEGO BOOST models included with the 17101 LEGO BOOST Creative Toolbox. - BUILD, CODE and PLAY with CODABLE LEGO® models. - Bring your LEGO® BOOST creations to life with the simple drag-n'-drop PROGRAMMING interface. - Enjoy more than 60 fun ACTIVITIES. - Imagine, build and code your own creations. Kick-start your creativity—3 inspirational models included with the app. - Combine 17101 LEGO BOOST with the LEGO® City 60194 Arctic Scout Truck to control and drive the vehicle! Use the app to operate the forklift, examine samples with the color sensor, help the whale back into the water and much more. - Combine 17101 LEGO BOOST with LEGO® NINJAGO® 70652 Stormbringer and set the Lightning Dragon free! Use the app to control the fearsome beast, fi...



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with LEGO® Boost? Report Issue

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Why should I report an Issue with LEGO® Boost?

  1. Pulling issues faced by users like you is a good way to draw attention of LEGO® Boost to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LEGO® Boost customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LEGO® Boost.


User reviews of LEGO


  • By Catsquared
    5

    This is awesome!

    Everything is awesome! Got it for my son’s birthday. He has been playing with the robot with the app for hours (no joke). He has been going through and equipping everything he can. He has had the robot tell jokes, shoot at targets, everything. While the whole thing is expensive, it is worth it.



  • By WinderLumen LED
    5

    Even More Fun Than Expected!

    The entire experience from unboxing to building and programming phases along the way has been a joy. This is the perfect introduction to coding and a fun building partner experience that can provide endless hours of fun beyond the build. Enjoy! Hopefully LEGO will continue to develop more sets and activities for the Boost line!



  • By Dragoncityplayer83
    5

    Love it but...

    This is the best for my child, it cost a lot but worth it. I understand the controls are like “coding” but my child has problems with it. He is the kid that would rather have a joy stick and some buttons. Maybe Introduce a new interface that is more like joystick and buttons.



  • By Old McRichardson
    4

    Our six year old enjoying

    Our six year old is really enjoying the Lego Boost set and building like never before. We don’t own a tablet so he is doing Everything on an iPhone just fine and we are all the way through the cowboy stage. The way it builds in stages and expands functionality really works. Have not gotten through all the builds or programming yet but it asked for a rating. I would say I am really impressed so far. One disappointment is that I don’t see a simple intuitive help for individual programming blocks. I figure if you select a block maybe it should offer help to describe the blocks functionality.



  • By SkyLinePon3
    4

    I’m 17 years old and enjoy this app

    I have to say that this is quite an enjoyable little app. Frankie the cat makes my real cats go crazy lol. I just have one suggestion: I’ve had to delete the app a couple times to free up space and when I reinstall the app I have to go through the tutorials and everything all over again and it gets kinda annoying. Please add an option to skip tutorials?




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