How to Cancel Mitel Connect

How to Cancel Mitel Connect

Written by on 2021-12-15

We have made it super easy to cancel Mitel Connect subscription
at the root to avoid any and all mediums "Mitel Networks Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Mitel Connect's Cancelation Policy


Complete Guide to Cancel and Delete Mitel Connect

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Mitel Connect to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Mitel Connect subscription at the root to avoid any and all mediums "Mitel Networks Corporation" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Mitel Connect Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Mitel Connect (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Mitel Connect, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Mitel Connect Subscription on your Android device

To cancel Mitel Connect subscription on Android, you need to realize that deleting the Mitel Connect app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Mitel Connect subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Mitel Connect subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Mitel Connect Subscription on a Mac computer.

To cancel Mitel Connect subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Mitel Connect app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Mitel Connect Subscription on Paypal.

To cancel your Mitel Connect subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Mitel Connect" or "Mitel Networks Corporation" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Mitel Connect.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Mitel Connect's website?

Here's how to cancel your Mitel Connect subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Mitel Connect's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Mitel Connect's contact details here

  2. Visit the website of Mitel Connect. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Mitel Connect account

You might have created an account on Mitel Connect during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Mitel Connect via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Mitel Connect's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Mitel Connect from your iPhone or Android.

Delete Mitel Connect from iPhone.

To delete Mitel Connect from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Mitel Connect until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Mitel Connect app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Mitel Connect from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Mitel Connect, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Mitel Connect?

Our crowdsourced data from Mitel Connect and Justuseapp users, shows that it is Unrated to cancel a Mitel Connect subscription.

If you haven't rated Mitel Connect cancellation policy yet, Rate it here →.

What is Mitel Connect?

Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits: - New dashboard to manage your work day - Contact your colleagues without using carrier minutes - View upcoming events and join meetings in one click - No more giving out your personal number - your business caller ID is used when placing calls - Reach coworkers quickly via favorites or extensions - Visually manage your voicemails - Manage your missed calls and view recent activities from your dashboard - Handover between WiFi and cellular and never lose a call - And more! For more information go to: Note: This app is for Mitel Connect, Mitel 14.2 and Mitel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. IMPORTANT • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. As such, emergency calls (e.g....

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Have a Problem with Mitel Connect? Report Issue

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Why should I report an Issue with Mitel Connect?

  1. Pulling issues faced by users like you is a good way to draw attention of Mitel Connect to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Mitel Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mitel Connect.

User reviews of Mitel Connect

  • By TristanTurk

    Love the new app

    As a Tier 1 Mobility Engineer, this app is really nice. It’s simplistic enough for end users so that massive amounts of training are no longer needed because there isn’t as much to play with. The old application for us required a lot of end user training sessions. This new app is nice for end users, not so nice for engineers and tech support but still, what you can’t control from the client you can control from the Mobility router. Just need to bring a few of the features back into it that we’re available in the past but I know the development team has been working on that in the monthly updates.

  • By myzamir

    Great for remote users

    I don’t have any trouble with this app. Very reliable and easy to operate. Great to conduct business while on my way to work. Our phone system is a legacy cloud platform from the M5 and we do miss some current whistles and bells, but I really don’t need those IM or Presence. Most important that the calls to my business number is delivered to my device and I always can call out, or check my voicemail in the old style pressing 1 on the dial pad. However, integration with outlook calendar and one touch dial to the scheduled conference is the best.

  • By Foco Bill

    Game Changer

    Game changer. I can place and receive work calls from anywhere with my work number. Move calls instantly from desk to cell when I have to run. When I’m traveling or driving I don’t have to miss calls if I don’t want to.

  • By JohnR84740

    Good but not great

    One of the selling point of this app was that I would be able to use the app to make and receive phone calls anywhere that I was connected to Wi-Fi. When I have a Wi-Fi connection am I am using the app it works beautifully! The Challenge that I have encountered is that unless I am using the app, I cannot receive phone calls such as the intercom call asking if I can take the call. All in all, this is only a minor annoyance. I am still able to mask my cell phone as my office, and that is a huge help. The other downside that I have discovered is that the app does not play well with the VPN on my phone. Unless I disable the VPN, The app will time out before making a connection to the server.

  • By DllHell

    Good but needs persistent VoIP

    This app works well, but it needs to implement persistent VoIP for incoming calls. Currently it doesn’t work for incoming calls via the app unless the app is open or has been recently opened. Other VoIP apps implement something that lets them ring at any time (open app or not) and have those calls identified as coming from the app, even registering as such in the iOS Phone app’s Recent Calls list. The Mitel app needs to implement that

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