How to Cancel MyMetro

How to Cancel MyMetro

Written by on 2022-10-24

We have made it super easy to cancel MyMetro subscription
at the root to avoid any and all mediums "MetroPCS" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel MyMetro?


Complete Guide to Cancel and Delete MyMetro

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete MyMetro?

It is Very Easy to Cancel a MyMetro subscription. (**Crowdsourced from MyMetro and Justuseapp users)
If you haven't rated MyMetro cancellation policy yet, Rate it here →.


How to Cancel MyMetro Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the MyMetro (subscription) you want to review.
  3. Click Cancel.

How to Cancel MyMetro Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on MyMetro (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel MyMetro Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the MyMetro app and then click on "Cancel Subscription".

How to Cancel MyMetro Subscription on Paypal:

To cancel your MyMetro subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "MyMetro" or "MetroPCS" to cancel.

What to do if you Subscribed directly on MyMetro's Website:

  1. Reach out to MetroPCS - the company behind MyMetro directly: Get all MyMetro's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting MetroPCS (the app developer) for help through the details of the app.

How to delete MyMetro account:

  1. Reach out directly to MyMetro via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete MyMetro from iPhone:

To delete MyMetro from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MyMetro until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MyMetro app.

Delete MyMetro from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose MyMetro, » then click "Uninstall".


This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your high speed data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.

Reviews & Common Issues: 7 Comments

By Bernie's Anya

Excellent service....

I am giving 5 stars because that’s the experience I’ve had with Metro PCS. Nothing fake or not true about my review. I get great service at an unbelievably wonderful price. Customer service has been on point every time I needed help. I do want to say that once I did have a problem with entering my payment information.....the was a problem with the app accepting my information for some reason..... it was a very simple fix. I just pulled up Metro PCS on the internet without using the app for that time. I figured the was a glitch in the app that was making it not do what should have been done.........yeah it took a little more time doing this, but I got the results I was looking for “Paying my bill”. I had no other issues after that. I’m so sorry to hear about all the problems others are having. I know that Metro PCS is working on the issues. After all, NO COMPANY WANTS TO LOSE CUSTOMERS.💁🏾‍♀️

By simplyjazs


This app really helps remind me when I need to pay my bill and it’s very easy to make any changes, whenever my bill gets cut I still get like 2 free days of service but only if I use the app that’s very convenient because I can use that free service for a day or 2 until I’m able to go into a metro PCs store and pay my bill. My only concern with this app is NONE, no concern 🤗

By Bird sigh

Works fine for me.

I know there are a lot of bad reviews for this app but I’ve used it for about 2 years now to pay my bills and I haven’t had any trouble at all. I also really like the company and phone service they provide. They are easy people to work with and that’s my honest opinion.

By Kenatron0118


The app displays the mobile data and hotspot data with the same value. Says I've used 30Gb of mobile data and hotspot data. However, I've had hotspot data turned off for nearly a whole month due to winter break from college. This is probably a bug because it wasn't like this before pre 2019 when I was using the hotspot for my laptop on the train going to school. Please fix this. Thank you.

By Trashcan Troubadour

Limited Functionality

I’m able to use this to pay my bill, but that’s it. All the other features don’t work. I’ll give it three stars because it does handle the most important thing, but its lack of working features has led to more than one trip to a store, because forget about doing anything on the phone; it’s pretty much luck of the draw with that. All in all though, MetroPCS is basically OK for the money.

By Paul
Jul 22 2021

Mymetro is killing my phone! Didn't pay attention, it updated, now it freezes... I need it gone. Phone is unlocked. Love my phone,hate this app!!! Tried every option I could find on the web, to no avail.

By Carol Thomson
Mar 09 2021

I am an AT&T customer. Not T Mobil. Delete all of this Metro stuff off this phone please. I cant get rid of it

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