How to Cancel LeapFrog Academy

How to Cancel LeapFrog Academy

Written by on 2021-03-05

We have made it super easy to cancel LeapFrog Academy™ Learning subscription
at the root to avoid any and all mediums "LeapFrog Enterprises, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel LeapFrog Academy?


Complete Guide to Cancel and Delete LeapFrog Academy™ Learning

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel LeapFrog Academy™ Learning Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the LeapFrog Academy (subscription) you want to review.
  3. Click Cancel.

How to Cancel LeapFrog Academy™ Learning Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on LeapFrog Academy™ Learning (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel LeapFrog Academy™ Learning Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the LeapFrog Academy™ Learning app and then click on "Cancel Subscription".

How to Cancel LeapFrog Academy™ Learning Subscription on Paypal:

To cancel your LeapFrog Academy subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "LeapFrog Academy™ Learning" or "LeapFrog Enterprises, Inc." to cancel.

What to do if you Subscribed directly on LeapFrog Academy's Website:

  1. Reach out to LeapFrog Enterprises, Inc. - the company behind LeapFrog Academy directly: Get all LeapFrog Academy's contact details here

  2. Visit LeapFrog Academy website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete LeapFrog Academy account:

  1. Reach out directly to LeapFrog Academy via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete LeapFrog Academy™ Learning from iPhone:

To delete LeapFrog Academy from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold LeapFrog Academy™ Learning until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the LeapFrog Academy™ Learning app.

Delete LeapFrog Academy™ Learning from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose LeapFrog Academy™ Learning, » then click "Uninstall".


2,000+ Learning Activities with No Ads Our interactive educational app provides a well-rounded curriculum that helps build key developmental skills. Designed by educators and built by the leading brand in learning for kids, LeapFrog Academy™ provides learning games for kids ages 3, 4, 5 and 6 years old that explore a variety of skills that are important to development. Log in to your existing account or sign up for this learning app and get a 1 Month FREE trial. The program includes more than 2,000 of our best eBooks, games, puzzles and videos. Each Learning Adventure provides a well-rounded curriculum that includes traditional school subjects blended with life skills like creativity, problem solving and social-emotional skills. • Reading & Writing – Early reading, language and spelling skills build a critical foundation for learning. Become confident readers with lessons in the ABCs, syllables, uppercase and lowercase letters and rhymes. • Math – Skills like counting, comparing and sorting help young learners think critically and solve problems to challenge them at the right level. • Science – Explore scientific concepts including STEM skills, life cycles, human body, simple machines, observations and more. • Critical Thinking & Problem Solving – Develops memory and planning skills by exercising logic and reasoning. • Creativity – A strong foundation of music and art help children in their ability to create and imagine. • Health & Feelings – Strong social and emotional skills allow children to develop and engage with learning that they can bring to their daily lives. LeapFrog Academy™ Key Features: • More than 2,000 learning activities including eBooks, games, puzzles, videos, music and art across a variety of Learning Adventures that become more advanced as your child progresses. • My Learning Lab, which provides extra activities that offer additional practice in subjects your child needs help mastering or more difficult activities designed to keep them challenged. • Earn rewards by collecting marbles or completing lessons. Rewards include clothes, accessories, pets or pieces for their Collection. • Up to 5 child profiles included with your subscription. • The Parent Dashboard lets you choose and change your kid’s Learning Adventure and see what activities are offered in My Learning Lab. It also lets you see how your child is progressing, view your account, manage each profile and more. • No Wi-Fi, no problem! Play most of your favorite activities by adding up to 24 of them to your Favorites. Then, continue to play your favorite games without an internet connection. LeapFrog Academy™ learning app is a safe environment for children. There’s no advertising or ability for an external party to contact your child. Terms and Conditions: Privacy Policy: Subscription Details: Upon downloading the app, choose your subscription plan and activate a 1-Month free trial. Cancel any time from your iTunes account and enjoy the app until your subscription plan ends. • While the app is free to download, one of three subscription plans is required to access the program. Choose from the following plans to get started: • Monthly Plan: $7.99/month • 6-Month Plan: $39.99 every 6 months • 12-Month Plan: $69.99 every 12 months • FREE 1 Month trial starts after you sign up for the subscription • Subscription fee will be charged on the first day following the 1-Month free trial and will be charged to your iTunes account • Subscription is automatically renewed at the end of each billing period unless cancelled at least 24 hours before the end of the current billing period • Subscription can be managed at any time via your iTunes account • If you have any questions, visit

Reviews & Common Issues: 5 Comments

By jeanniemarie92

Can’t access anything!

I just signed up for this for my child tonight and I can’t log in to the parent dashboard because my whole password won’t fit! So I tried to login to the website and it isn’t letting me see my account info anywhere. I’ve searched every inch of that site and tried to reset using the password reset, seems like a ploy to make it so you can’t cancel before your trial is up. Which I wasn’t even planning on doing, but considering it now. Running around in circles and this is not cool.

By hollij20


I just down loaded this yesterday and kept saying I was off line ,when my iPad is connected to my internet at home. Now today it says the same thing and just keep bring up the first screen with my child’s name and the play button. Once you the play button it brings you right back to the screen over and over Again along with saying I’m off line

By webmonkeymon

No problems maybe some need to upgrade or something.

I saw a lot of reviews that act like it crashed and couldn’t open it and created problems but I don’t have any problems at all works great it’s an adventure in learning much better than most apps I’ve seen for toddler’s. I hate to see a great program get beat up for apparently no reason

By MandyCarpenter

We love this program!

We’ve been apart of a few different programs such as ABC mouse — and this one is by far our favorite. It’s interactive and high quality. The lessons are short and simple! Our 5.5 year old has learned so much. Our 7 year old also really enjoys everything in the program!

By schmid_f

Accessing Leapfrog Academy

I have the apple parental control restrictions setup on my daughters iPad where I have the specific websites she can visit entered only. I feel that the “limit adult content” setting is still too much freedom for an 8 year old if she wanders to the internet and accidentally searches...As a parent, I just don’t feel comfortable using someone else’s interpretation of what “adult content” is where my children are concerned. My point in explaining this is that when I have the controls set up this way, even if I place this app under “always allow”, the app will not launch. The only way I’ve been able to get it to launch successfully is to select “limit adult content” under the apple restrictions, which I am not comfortable with. Has anyone encountered this and found a way to fix it? Do I need to enter the leapfrog website as an accessible website, and if so, what is the specific site or sites? I love the app otherwise.

Have a Problem with LeapFrog Academy™ Learning? Report Issue

Leave a comment:

Check Out How to cancel or delete: