How to Cancel Pet Hotel

How to Cancel Pet Hotel

Written by on 2021-01-22

We have made it super easy to cancel Pet Hotel - My animal pension subscription
at the root to avoid any and all mediums "Tivola Games GmbH" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Pet Hotel's Cancelation Policy


Complete Guide to Cancel and Delete Pet Hotel - My animal pension

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Pet Hotel - My animal pension subscription at the root to avoid any and all mediums "Tivola Games GmbH" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Pet Hotel - My animal pension Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Pet Hotel (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Pet Hotel - My animal pension, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Pet Hotel - My animal pension Subscription on your Android device

To cancel Pet Hotel subscription on Android, you need to realize that deleting the Pet Hotel app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Pet Hotel - My animal pension subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Pet Hotel subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Pet Hotel - My animal pension Subscription on a Mac computer.

To cancel Pet Hotel subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Pet Hotel - My animal pension app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Pet Hotel - My animal pension Subscription on Paypal.

To cancel your Pet Hotel subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Pet Hotel - My animal pension" or "Tivola Games GmbH" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Pet Hotel - My animal pension.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Pet Hotel's website?

Here's how to cancel your Pet Hotel subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Pet Hotel's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Pet Hotel's contact details here

  2. Visit the website of Pet Hotel. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Pet Hotel account

You might have created an account on Pet Hotel during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Pet Hotel via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Pet Hotel - My animal pension from your iPhone or Android.

Delete Pet Hotel - My animal pension from iPhone.

To delete Pet Hotel from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Pet Hotel - My animal pension until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Pet Hotel - My animal pension app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Pet Hotel - My animal pension from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Pet Hotel - My animal pension, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Pet Hotel?

Our crowdsourced data from Pet Hotel and Justuseapp users, shows that it is Unrated to cancel a Pet Hotel subscription.

If you haven't rated Pet Hotel cancellation policy yet, Rate it here →.

What is Pet Hotel - My animal pension?

The animals are coming! When pet owners go on holidays or on business trips, they certainly don’t want to leave their furry friends all alone. That’s where you come into play: care for cats, dogs, hamsters, chinchillas and rats, play with them and return happy pets to their owners. ***Care for 5 different types of pets and play with them!*** In your PetHotel, there's always a lot to do! Many pet owners come to your pension and demand the best care for their loved friends, so you'll need to give everything to make the animals' stay as cozy as possible. Play with your guests and make sure they have everything they need. ***Complete exciting quests and make sure all the animals are happy*** You'll never get bored in the hotel, thanks to the exciting quests you'll have to complete in order to advance in the game. Expand the hamsters' enclosures, buy new toys for the dogs! There is so much to be done, but of course you'll be rewarded for your work. ***Lots of different breeds and beautiful coat colors*** The cute and realistic 3D animations in PetHotel will make the PetHotel experience all the more enjoyable for all our animal friends. Watch the pretty Siamese groom herself and the happy Labrador frolic. Reward your pets with their favorite treats after washing them, and don’t forget to cuddle them! * Open your own pet hotel for hamsters, dogs, cats, and many more! * Expand the animals' enclosures and fill them with great items * Complete quests and collect coins to improve yo...

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Have a Problem with Pet Hotel - My animal pension? Report Issue

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Why should I report an Issue with Pet Hotel - My animal pension?

  1. Pulling issues faced by users like you is a good way to draw attention of Pet Hotel - My animal pension to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pet Hotel - My animal pension customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pet Hotel - My animal pension.

User reviews of Pet Hotel

  • By q5596478

    LOVE IT! (Yo)

    I have gotten this game before and got all the animals and finished it so I just decided to buy it again like a year later and then I realized they put in new things and the new things are Alpacas and a duck pond. It has made the game way more fun since there are more animals and more things to keep going on, I would also enjoy it even more if you put more animals in there like raccoons, rabbits, squirrels, and etc. I would love it if you did put all those animals in there it would expand the game and make it more fun to play in my opinion. Maybe you could also put fish and birds in it. I know you guys can’t add all of these animals and things but can you at least add a few. Please try to change the prices on the food!Can you also maybe make the pets interact together, it would be sooo cute and adorable!! I know you may not be able to do this because it does take time, but please try your best! Hopefully you get to read this.

  • By Chloe Beethoven

    This is the best game

    So fun you get to take care of your favorite pets and you can save up money to get dogs cats hamsters guinea pigs and chinchillas ducks and more there’s barely any ads I love this game because You can upgrade your pets house and make it better and better and better until it’s great so just saying this game is the best I will just get this game because you try it I think you’ll Love it and it’s free so get it everyone stop playing this game it’s the best game everyone should get it and you have so much fun playing it and and and you always want to play it’s because you can unlock the new pets and you can upgrade houses and you can feed them in their tanks and feed them and give them drinksIt’s so fun so get this game am I love it so much I would get make more of these games because these games are so fun whoever invented these games I will give a thumbs up

  • By Poop emoji girl💩💩💩💩💩💩


    I get this app when I’m bored. It kills time and is awesome!!! This is a great app. I love animals and this is the perfect app for animal lovers!😁🐻🐶🐱🦊🐭🐹🐨🐯🐰🐸🐒🐷🐮🦁🐦🐧🐔🐥🦆🦅🐤🦉🐣🦉🦄🦄🐺🐗🐛🦋🐌🐞🐜🐝🦂🦕🦖🦎🐍🐢🐙🦑🦐🐬🐬🦈🦓🦍🐫🐪🦒🐎🦙🐈🐑🐩🦜🦚 Also has adds but you can remove them. But I have gotten like ever app on the adds because I they looked very awesome. The adds are appropriate for 1 and up. They are great and awesome. Dog hotel and cat hotel are like this one too, but this one has ducks, cats,dogs,llamas,horse,rats,hamsters, and chinchillas. Cat hotel is pretty bad though. Dog hotel has no adds though. Cat hotel has a lot of mess ups, and bad adds, for ages 17 and up. But pet hotel is great!!!! The best app I ever got. Adults would love this app. Kids love this app. My kids are 4,6,10,13,15 and they all play the app. I’m 36 and love it. Get this app is is great and amazing!!!

  • By Animal L🖤ver

    Suggestions 🤓

    So this game is amazing. I love how the animals have their own toys and have other animals of their kind in the tank. The animals are really cute. So far, I didn’t see or have any bugs. Now let’s starts with the suggestions! 1~It would be nice if the animals would interact with each other. 2~Can you add some new animals? I know you developers just add two new animals, but can add at least two of my animals? Here are the animals: Parrots, Goats, Chickens, squirrels, Owls, Pigs, and Horses. 3~So when you delete the game or you get a new device, can you automatically save the game so if we want to download it again then our progress won’t be lost. So let’s say I deleted the game right? I would download it again and when I get into the game, then there would be slots to show when you deleted the game and then you would press a button that says “Continue” to begin what you have started. If you don’t want to continue it then you press the “End” button. Sorry if this was to long. You probably fell asleep or went to go read a shorter review of this game. It would be really nice if you guys( the developers) would add some of these things. Okay then, this is the end, Bye 😜

  • By doggo girl

    On my 92nd day already

    So I just got this game yesterday and I love it! Yesterday I played for a few hours and got to day 53 today I played for a couple more hours and I am on day 92. I thought you could only do so much in one day and almost deleted it, but when I ended the first day I realized that you can keep playing for hours and hours and not run out of fun! Oh! And also the in-app purchases you dont need because they only make the game go faster and that is not what I want! I just want this game to have more gameplay and the end to come slower so I still have something to work towards! Thank you and I hope this game has brand new updates every once in a while and the devs add a lot of new gameplay to keep this game going for years to come!

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