How to Cancel UKG Pro UltiPro

How to Cancel UKG Pro UltiPro

Written by on 2020-12-16

We have made it super easy to cancel UKG Pro (UltiPro) subscription
at the root to avoid any and all mediums "The Ultimate Software Group, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does UKG Pro UltiPro's Cancellation Policy make you feel?

Complete UKG Pro (UltiPro) Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel UKG Pro (UltiPro) subscription at the root to avoid any and all mediums "The Ultimate Software Group, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

How to Cancel UKG Pro (UltiPro) Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on UKG Pro UltiPro (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for UKG Pro (UltiPro), then it's definitely canceled already. It won't be renewed anymore).

How to Cancel UKG Pro (UltiPro) Subscription on your Android device

To cancel UKG Pro UltiPro subscription on Android, you need to realize that deleting the UKG Pro UltiPro app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the UKG Pro (UltiPro) subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your UKG Pro UltiPro subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel UKG Pro (UltiPro) Subscription on a Mac computer.

To cancel UKG Pro UltiPro subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the UKG Pro (UltiPro) app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel UKG Pro (UltiPro) Subscription on Paypal.

To cancel your UKG Pro UltiPro subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "UKG Pro (UltiPro)" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to UKG Pro (UltiPro).
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on UKG Pro UltiPro's website?

Here's how to cancel your UKG Pro UltiPro subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into UKG Pro (UltiPro)'s website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact UKG Pro (UltiPro) here →
  2. If the company has an app they developed in the Appstore, you can try contacting The Ultimate Software Group, Inc. (the app developer) for help through the details of the app.

How to delete UKG Pro UltiPro account

You might have created an account on UKG Pro UltiPro during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to UKG Pro UltiPro via Justuseapp. Get all Contact details →

Bonus: How to Delete UKG Pro (UltiPro) from your iPhone or Android.

Delete UKG Pro (UltiPro) from iPhone.

To delete UKG Pro UltiPro from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold UKG Pro (UltiPro) until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the UKG Pro (UltiPro) app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete UKG Pro (UltiPro) from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose UKG Pro (UltiPro), then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

UKG Pro UltiPro's Cancellation Policy.

Our crowdsourced data from UKG Pro UltiPro and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a UKG Pro UltiPro subscription.

Have you rated? If you haven't rated UKG Pro UltiPro, Rate it here →.

What is UKG Pro (UltiPro)?

Ultimate Kronos Group's UKG Pro mobile app delivers instant and secure access to relevant employee information and tools. Managers can make informed decisions and take immediate action with real-time data synchronization. Employees can quickly access their personal HR and pay information, communicate with coworkers, request time off, and more. The UKG Pro mobile app makes it easy for managers to respond to employee requests with the ability to receive push notifications. Download the app now and stay connected at work, in the field, and on the go. Please note, the UKG Pro mobile app is only available to authorized customers of UKG Pro.

Reported Issues: 1 Comments

By Margaret Lynn
May 07 2021

I need to uninstall and reinstall. It gave me a support code of fmxzn7yqd. But does me no good

Have a Problem with UKG Pro (UltiPro)? Report Issue

Leave a comment:

Why should I report an Issue with UKG Pro (UltiPro)?

  1. Pulling issues faced by users like you is a good way to draw attention of UKG Pro (UltiPro) to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a UKG Pro (UltiPro) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UKG Pro (UltiPro).

User reviews of UKG Pro UltiPro

  • By cboating

    Directory with numbers

    I’ve been using the app for a while now, and the part that’s most helpful is the Directory with all my coworkers’ numbers. I’m on the road a lot, and it’s very helpful to have the whole company on my phone. I also use it for pay information.

  • By NJ fan devils

    So easy but also powerful

    This is probably the easiest business app I’ve ever used. It’s extremely intuitive, makes sense - and actually works! It has made my daily work processes much easier and I love the performance functionality. Well done Ultimate.

  • By reviewer122318846

    Love viewing my paycheck!

    This app works great for me! I’m in the process of buying a home. I love how I can view and download my pay information on the go! It’s really helping me send information to lenders. It’s streamlining information sharing for me. The facial recognition also works well!

  • By Nkublue

    Great app for all users

    Easy to use, robust capabilities. I have used several apps by various companies I have worked for - this is by far the best!! So much more than just checking your paycheck stub and requesting time off...which is where most start and stop 😝.

  • By kpjm76

    UltiPro makes you feel like a Pro

    I love this software/App. UltiPro is so easy to use, you can manage all your personal needs with the touch of a few buttons. So glad to use this and have a great tool in the palm of my hand.

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