How to Cancel The Sims

How to Cancel The Sims

Written by on 2022-09-26

We have made it super easy to cancel The Sims™ Mobile subscription
at the root to avoid any and all mediums "Electronic Arts" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate The Sims's Cancelation Policy


Complete Guide to Cancel and Delete The Sims™ Mobile

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of The Sims to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel The Sims™ Mobile subscription at the root to avoid any and all mediums "Electronic Arts" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel The Sims™ Mobile Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on The Sims (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for The Sims™ Mobile, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel The Sims™ Mobile Subscription on your Android device

To cancel The Sims subscription on Android, you need to realize that deleting the The Sims app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the The Sims™ Mobile subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your The Sims subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel The Sims™ Mobile Subscription on a Mac computer.

To cancel The Sims subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the The Sims™ Mobile app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel The Sims™ Mobile Subscription on Paypal.

To cancel your The Sims subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "The Sims™ Mobile" or "Electronic Arts" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to The Sims™ Mobile.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on The Sims's website?

Here's how to cancel your The Sims subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into The Sims's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all The Sims's contact details here

  2. Visit the website of The Sims. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete The Sims account

You might have created an account on The Sims during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to The Sims via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check The Sims's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete The Sims™ Mobile from your iPhone or Android.

Delete The Sims™ Mobile from iPhone.

To delete The Sims from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold The Sims™ Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the The Sims™ Mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete The Sims™ Mobile from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose The Sims™ Mobile, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete The Sims?

Our crowdsourced data from The Sims and Justuseapp users, shows that it is Unrated to cancel a The Sims subscription.

If you haven't rated The Sims cancellation policy yet, Rate it here →.

What is The Sims™ Mobile?

Create your Sims, give them unique personalities, and customize their world with more detail than ever before on mobile. Experience your Sims’ lives as they choose careers, party with friends, and fall in love. CREATE AMAZING SIMS Customize Sims with distinct appearances, hairstyles, outfits, makeup, and personality traits. BUILD A FANTASTIC HOME Personalize layouts and designs, choosing from a variety of furniture, appliances, and decorations. SHAPE YOUR SIMS’ LIFESTYLE Guide the stories of your Sims’ lives from careers and hobbies to relationships and families – even Risky Actions! Start a family and pass down powerful Heirlooms. PLAY TOGETHER Host and attend parties with other Sims to socialize, earn rewards, and develop romantic relationships. You can even move in with other people’s Sims. ____________ Important Consumer Information. Some images shown may contain in-app purchases. This app: Requires a persistent Internet connection (network fees may apply). Requir...

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User reviews of The Sims

  • By Smarkel

    I love this game!

    Edit: True to my word, I’m editing my review now that the bug is fixed. I came into this game hoping it was like the old Sims that I used to play on a now ancient PC. It’s not quite the same, but it’s not quite different if that makes sense. I do wish that EA would add more hobbies and make it easier to access careers from past events such as the photography career. More hobbies and careers would, in my opinion, make the game perfect. The addition of the eco workshop which allows players to craft past items that they’ve missed out on was an excellent idea and usually offers a good selection of items once players have unlocked all four slots. In order to progress at the rate that you want to, you probably will need to spend some real money. How quickly you want to progress determines how much you need to spend. The game provides an excellent escape from reality when you need it which, I feel, is the whole point of a life simulation game. As someone who has spent quite a bit of real money in a game that I love, I’m extremely disappointed to see the casual response to the Black Friday Bronze Pack issue. Aside from the money I’ve previously spent, I spent money on the gold and silver packs only to find that the bronze is unavailable for iOS users and so we cannot get the free pack. EA’s lackadaisical response is reminiscent of the famous emoji. 🤷🏻‍♀️ Won’t be spending any more money or changing my review until it’s fixed or at least taken seriously.

  • By Kahkonens

    Great: But anything can improve

    I’ve been playing this game for a year or two now, and I love it. It’s super fun, but like I said in the title even the greatest things can become better. First: I’m on level 37 or 38 now, the only reward I get is a little Simcash. Second: I finished all the stories I’ve unlocked, and every time I retire a sim and try to get an heirloom for a new story I don’t, I get a trait. Or I get something I already have, and have to sell it. So add more stories, more jobs, more hobbies, more of everything. More of EVERYTHING! Third: I love the clothes they are unique and awesome, but I wish I could create clothes. Not like Izzy’s, that’s fun but I want to create my own clothing. Like where you can customize and create your own pieces of clothing. Fourth: Pets. I play three sim games. Sim City, Sims FreePlay, and this of course. I have pets in FreePlay. I like having pets and I can’t in this game. Fifth: My favorite events are when you collect Duckies or Competition Medals or Lunch Bags, and use four hundred of them to buy a bag where you get something. We don’t have enough of these events. Sixth: Sweet Treat Showdown is fun, but it takes a lot of time and if you lose you have to pay valuable SimCash, which honestly you have to save up which is really hard. So please, take my suggestions in consideration. This is a really fun game, but I want some changes. Thanks. Yours Truly, A dedicated Player of Sims games.

  • By Ginnyweasley4life

    Wonderful, but a few flaws

    I had this game a while back and it got a bit boring so I deleted it but I got it again like a week ago. I forgot how fun it was! It isn’t technically like real life but it’s pretty close! I love how fir different relationships you can pick different paths because not all relationships are the same. There is a problem with that though. It’s really easy to cheat on your girlfriend, boyfriend, husband or wife. All you gotta do is get flirty with someone then bam! First date at the cafe shows up. It doesn’t even matter if you have the soulmates path for your other partner. It’s kind of annoying and very unrealistic. I also think that 30 energy is not enough. Even if you have a 1 hour event and you make it through it without running out of energy, you will probably be low. I think at least fifty energy would be better. A lot of people’s parents don’t let them buy things on apps and lemme tell you, cupcakes are hard to come by without physically buying them. Also the limited time tasks are a bit unfair. If you give me 15 steps and 10 of them are 8 hours, and you give me two days to finish, it is impossible. It might not be 10 steps but it is a lot. Right now I’m on step 12 and I only have 4 hours left. And I really wanted a kid too. Other than those pet peeves this game is wonderful! I play it every day. Peace

  • By Treasure56

    Expecting the Expected, but was Unexpected

    Hi everyone! So I had been waiting for this game for a long time. During that long time the thought bubbles in my mind painted numerous pictures of what this game would look like, running out of fuel for the game, waiting forever in a day for my sim to come back from work, or getting lost in what to do like I was in the Sims Freeplay. When this dropped, I knew I had to find out if I could actually enjoy this game. Well whadoyouknow! I really liked it! Numerous stories you can give to your sims, collect heirlooms to pass down through generations, and your energy seems to have the perfect rate of depletion. In my opinion, they did great! I keep my sims running on the quick interactions and I seem to have energy all day. My only criticism here is the variety of decoration. Sure they have many different color schemes to choose from, but the next house is sure to have the same sofa, rugs, counter tops, beds, etc. $15 for a Virtual bedroom set isn’t just a no for me! While this pricing is based on a pre-release, it’s still very steep. If you want to stand apart from other houses by more than just color, prepare to bring out your wallets... not the fake simoleon ones either. This is the real deal. Guys this is a great game! Level 23 in about a week! I wasn’t expecting it to be so fancy :), but it’s sophistication is pretty nice.

  • By Kayleeplayz_

    I don’t like the new update, but everything else is ok..

    Hello! I have rated this game a 3 out of 5 stars because, the new update that just happened a while ago wasn’t what I’d expected. I love the part that you could speed up time on events with cupcakes, that’s fine. But the only one other part has driven me insane, I didn’t like is the green house tickets. As you may know when I look on something to buy on the catalog you had to have this amount of heirloom tickets, you gotta be kidding me right? I also wanted to expand a room a little bit more for some space, apparently not! I had to have heirloom tickets again! I hate this update so much! Oh, I forgot about the events. The events for getting married and having a child takes way to long. Before the update, you had to by a single crib and be done with it. Now for the marriage part, you have to complete 15 TASKS! 15!! Oh, and your probably like, “Pshhh that’s sooo easy!” nope! All of the events are 4 whole hours! I don’t want to waste my time playing the sims like this, especially, they give you a deadline to complete the events. Some of them are rushed at the last minute and is to stressful to take in since all the events are 4 whole hours. To this point, it feels like I don’t want to even play this game anymore. Hope you could make some changes, I’ll appreciate it.

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